“What is the return policy for the ink cartridges? If I try them and they don't work?”
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Thank you for the question. Cartridges that have been unpackaged are not returnable, and packaged cartridges can be returned up to 15 days after purchase.
Sorry, there was a problem. Please try again later.I purchase the hp 64 two-pack on December, 15 2024. I opened the box and noticed that the cartridges were way too small. I did not open either of packages that had the ink cartridges inside. Today I went back to Best Buy #181 in Selma, TX and tried to exchange the ink for the correct type. Keshon was very helpful and found the ink at another store and set-up delivery to my home. UNFORTUNATELY, Keshon was told that Best Buy no longer exchanges or returns open-box ink. Did the policy recently change?
Sorry, there was a problem. Please try again later.Return the cartridge #63 back to place of purchase with a receipt and they will give you the same cartridge in a swap.
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