“I have an hp office jet pro 8610. The hp 950xl cartridges are not fitting into the slot in the printer. The groves on the bottom of the cartridges are visible different.”
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Take it back and the correct size for your computer
Sorry, there was a problem. Please try again later.I looked it up for you and your printer takes HP 951 for color and HP 950 for black.
Sorry, there was a problem. Please try again later.The box the cartridge comes in specifically say it WILL fit the 8610. Have you taken a color out that does fit and compared it to the refill that you think is a 950xl to make sure you are putting them in the same way. I don't have an 8610 so I can't tell from my point.
Sorry, there was a problem. Please try again later.The 950XL cartridge absolutely should fit in the slot for the black cartridge, but it won't fit in the others. If you're still having problems, you'll need to contact the HP support team
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