A:AnswerYes it can, if your phone has personal hotspot capabilities. The Hotspot option should be in the same place as your WiFi and Bluetooth. Now I am an apple user, but it should be in a very similar location.
A:AnswerWe apologize for any confusion. But this laptop is not a convertible. I would suggest reaching out to the customer service team at Best Buy as soon as possible.
A:AnswerIt's really difficult to diagnose a problem with the sound without seeing the laptop. Probably your best choice would be to have the Geek Squad take a look at it and see if there's something physically wrong.
A:AnswerYou'd plug it in to one of the USB ports on the computer. It may need to download some files, but after that, the external drive will appear on the list of drives on your computer.