Questions & Answers

Name: HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver
Brand: HP
SKU: 6505903
Price: 216.99 USD
Rating: 4.6 (621 reviews)

HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Model:: 13-bf0013dx; |
SKU:: 6505903

User rating, 4.6 out of 5 stars with 621 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 109 questions

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QuestionDose it have blue tooth?
Asked 2 years ago by RGV.
- Answer Thank you for the question. Yes, the Envy 13-bf0013dx has Intel® Wi-Fi 6E AX211 (2x2) and Bluetooth® 5.3.
  Answered 2 years ago by HP Team
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QuestionHow much does the laptop weigh?
Asked 2 years ago by Barmar.
- Answer Thank you for your question! The HP ENVY x360 2-in-1 Laptop 13-bf0013dx weighs 3.05 pounds.
  Answered 2 years ago by HP Team
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QuestionDoes this device support bluetooth? I know it says wifi and bluetooth combo but I don't know what that is. Would I be able to connect my bluetooth headphones or speakers to this?
Asked 2 years ago by avn21nz98.
- Answer Yes, this Envy 2-in-1 laptop will support Bluetooth devices such as your headphones and speakers.
  Answered 2 years ago by HP Team
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QuestionIs this laptop compatible with Dell Docking Station WD19s?
Asked 2 years ago by David.
- Answer Yes, you should have no problem connecting to that docking station through one of the computer's USB-C ports.
  Answered 2 years ago by HP Team
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QuestionIs there a different color for this model?
Asked 2 years ago by Color.
- Answer Hello. Thanks for your question. This particular HP Envy 2 in 1 laptop model is only available in the natural silver.
  Answered 2 years ago by HP Team
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QuestionWhen will this laptop be back in stock desperately in need of it for school
Asked 1 year ago by Anonymous.
- Answer Thank you for asking. Unfortunately, this forum does not have access to retailer stock expectations. Please reach out to Best Buy directly to inquire.
  Answered 1 year ago by HP team
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QuestionIs this laptop compatible with any pen? If yes, which pen?
Asked 1 year ago by Anonymous.
- Answer I use Hp Mpp 1.51 pen and it works just fine
  Answered 1 year ago by Egalaxy
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Questionwhen will a replacement screen for this model become available to purchase? (bf0013dx)
Asked 1 year ago by haley.
- Answer Unfortunately, we don't have a date for when they'll be available for purchase.
  Answered 1 year ago by HP Team
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QuestionDoes it have Bluetooth connectivity
Asked 1 year ago by Aluma.
- Answer Yes
  Answered 1 year ago by CPCPCP
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QuestionThe basic office applications are they already installed on the computer?
Asked 2 years ago by Anonymous.
- Answer Yes
  Answered 1 year ago by LN83
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QuestionI do not see a "Prt Sc" button (in the out-of-focus photos). Is there a Print Screen (Prt Sc) key or function key? (... and it looks like I will get a answer too late to purchase this laprop during the sale period which ends in a few hours.)
Asked 2 years ago by RDA.
- Answer Yes
  Answered 1 year ago by JudithM
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QuestionWhat kind of SD card can I add
Asked 2 years ago by jan.
- Answer Hello, the SD reader in this device is a Micro SD card reader. Purchase a Micro SD card for this device. Thank you for being an HP customer!
  Answered 2 years ago by HP Team
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QuestionI purchased the prior version from BBuy a bit less than a year ago; really like it. This week, the right hinge popped on opening--classified as "accidental" damage not under warranty, even though no accident. Does this version have better hinges?
Asked 2 years ago by lizzy.
- Answer -This is my First Version of HP Envy -So I can’t compare to an Earlier Model -However the Hinges on this Model appears sturdy -Hope this Helps
  Answered 2 years ago by Adeni
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Questiondoes this laptop have a port for SDRAM CHIPS?
Asked 2 years ago by Kahuna472.
- Answer Yes
  Answered 2 years ago by NatakiAlbert
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QuestionHow can I apply of the guarantee? Because Best Buy doesn’t response for my notebook. My notebook does not working due for electrical issue. The notebook does not charging with the AC adapter and doesn’t turn on. Thank you.
Asked 2 years ago by Chekyan.
- Answer Please reach out to the HP tech team. You can reach them by phone at 1-800-474-6836.
  Answered 2 years ago by HP Team
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QuestionMy Laptop does not working. I tried to connect the AC adapter but did not work. Also the orange light do not turn on. How can apply to the guarantee? Thank you.
Asked 2 years ago by Chekyan.
- Answer Apologies for what you're experiencing. Make sure that the supplied AC adapter is properly connected to the USB-C (Thunderbolt) port on the laptop and that the wall outlet to which you've connected the adapter is working. You may need to try another wall outlet. Confirm that the AC adapter is properly connected to the outlet. If the laptop still will not power on, please reach out to Support.HP.com for assistance with troubleshooting or a warranty claim.
  Answered 2 years ago by HP Team
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QuestionIs this home or pro edition?
Asked 2 years ago by Bill.
- Answer Home
  Answered 2 years ago by MaryC
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QuestionDoes this HP envy model 13bf0013dx 13.3 version have the magnetic area for the HP pen to attach to the side of this laptop? Thanks!
Asked 2 years ago by JJ.
- Answer No, this laptop does not have a magnetic area on it for a pen to attach to it.
  Answered 2 years ago by HP Team
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QuestionI have three questions i) How many memory (RAM) slots available ii) Is memory soldered to mother board iii) If i upgrade the RAM what is max GB it will support
Asked 2 years ago by Venkat.
- Answer It has one RAM slot. The RAM is soldered in and cannot be upgraded.
  Answered 2 years ago by HP Team
  Answer this question
Questionwindows11 operating ?
Asked 2 years ago by Anonymous.
- Answer yes
  Answered 2 years ago by KannenI
  Answer this question

Showing 21-40 of 109 questions

Questions & Answers

HP - ENVY 2-in-1 13.3" Touch-Screen Laptop - Intel Evo Platform - Core i7 - 8GB Memory - 512GB SSD - Natural Silver

Q: QuestionDose it have blue tooth?

Q: QuestionHow much does the laptop weigh?

Q: QuestionDoes this device support bluetooth? I know it says wifi and bluetooth combo but I don't know what that is. Would I be able to connect my bluetooth headphones or speakers to this?

Q: QuestionIs this laptop compatible with Dell Docking Station WD19s?

Q: QuestionIs there a different color for this model?

Q: QuestionWhen will this laptop be back in stock desperately in need of it for school

Q: QuestionIs this laptop compatible with any pen? If yes, which pen?

Q: Questionwhen will a replacement screen for this model become available to purchase? (bf0013dx)

Q: QuestionDoes it have Bluetooth connectivity

Q: QuestionThe basic office applications are they already installed on the computer?

Q: QuestionI do not see a "Prt Sc" button (in the out-of-focus photos). Is there a Print Screen (Prt Sc) key or function key? (... and it looks like I will get a answer too late to purchase this laprop during the sale period which ends in a few hours.)

Q: QuestionWhat kind of SD card can I add

Q: QuestionI purchased the prior version from BBuy a bit less than a year ago; really like it. This week, the right hinge popped on opening--classified as "accidental" damage not under warranty, even though no accident. Does this version have better hinges?

Q: Questiondoes this laptop have a port for SDRAM CHIPS?

Q: QuestionHow can I apply of the guarantee? Because Best Buy doesn’t response for my notebook. My notebook does not working due for electrical issue. The notebook does not charging with the AC adapter and doesn’t turn on. Thank you.

Q: QuestionMy Laptop does not working. I tried to connect the AC adapter but did not work. Also the orange light do not turn on. How can apply to the guarantee? Thank you.

Q: QuestionIs this home or pro edition?

Q: QuestionDoes this HP envy model 13bf0013dx 13.3 version have the magnetic area for the HP pen to attach to the side of this laptop? Thanks!

Q: QuestionI have three questions i) How many memory (RAM) slots available ii) Is memory soldered to mother board iii) If i upgrade the RAM what is max GB it will support

Q: Questionwindows11 operating ?

QuestionDose it have blue tooth?

QuestionHow much does the laptop weigh?

QuestionDoes this device support bluetooth? I know it says wifi and bluetooth combo but I don't know what that is. Would I be able to connect my bluetooth headphones or speakers to this?

QuestionIs this laptop compatible with Dell Docking Station WD19s?

QuestionIs there a different color for this model?

QuestionWhen will this laptop be back in stock desperately in need of it for school

QuestionIs this laptop compatible with any pen? If yes, which pen?

Questionwhen will a replacement screen for this model become available to purchase? (bf0013dx)

QuestionDoes it have Bluetooth connectivity

QuestionThe basic office applications are they already installed on the computer?

QuestionI do not see a "Prt Sc" button (in the out-of-focus photos). Is there a Print Screen (Prt Sc) key or function key? (... and it looks like I will get a answer too late to purchase this laprop during the sale period which ends in a few hours.)

QuestionWhat kind of SD card can I add

QuestionI purchased the prior version from BBuy a bit less than a year ago; really like it. This week, the right hinge popped on opening--classified as "accidental" damage not under warranty, even though no accident. Does this version have better hinges?

Questiondoes this laptop have a port for SDRAM CHIPS?

QuestionHow can I apply of the guarantee? Because Best Buy doesn’t response for my notebook. My notebook does not working due for electrical issue. The notebook does not charging with the AC adapter and doesn’t turn on. Thank you.

QuestionMy Laptop does not working. I tried to connect the AC adapter but did not work. Also the orange light do not turn on. How can apply to the guarantee? Thank you.

QuestionIs this home or pro edition?

QuestionDoes this HP envy model 13bf0013dx 13.3 version have the magnetic area for the HP pen to attach to the side of this laptop? Thanks!

QuestionI have three questions i) How many memory (RAM) slots available ii) Is memory soldered to mother board iii) If i upgrade the RAM what is max GB it will support

Questionwindows11 operating ?