Questions & Answers

Q: QuestionWhat’s the display bit brightness? Someone said it was dim.

Asked 2 years ago by Zack.

• A:Answer The screen brightness is rated at 250 nits. That's the standard brightness for most laptop screens.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this laptop have an SD card slot?

Asked 2 years ago by Jan.

• A:Answer Thank you for asking. Yes, the Envy 14-es0033dx has one microSD media card reader.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this computer good for programming and data analytics ? I want to buy it in the Miami store and use it in Argentina, is there any issue with the compatibility ?

Asked 1 year ago by VIC.

• A:Answer The only issues with the compatibility will be the power and the warranty. You can register the computer in Argentina for warranty purposes, but would need to purchase an adapter to handle the current to charge the laptop or even use a travel adapter. Argentina uses a 220-240V current at 50Hz as well as different plug designs than what is used in the US.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat's the measurements of the screen width x height and is the aspect radio is 16:10 or 16:9 Thank you

Asked 1 year ago by Nick.

• A:Answer It's a 16:9 screen, with measurements of 6.9 tall and 12.2 inches wide

  Answered 1 year ago by HP Team

  
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Q: QuestionCan I get a student discount via the student hub on this device?

Asked 1 year ago by MAHA.

• A:Answer I am a student myself and it seems there is no student discount.

  Answered 1 year ago by AaronMVerified Purchase

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Q: QuestionCan I receive calls, text messages to my laptop by connecting it to the mobile?

Asked 1 year ago by SaiPrasad.

• A:Answer Yes, the option is there.

  Answered 1 year ago by TGALVANVerified Purchase

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Q: QuestionHow does this computer change to the 2 in 1 option?

Asked 1 year ago by Suetip.

• A:Answer If you mean 2 in 1 for tablet- Turns to a tablet by flipping screen, opening to a full rotation so that screen is flat on the bottom of the key board, key board does not detach so if you are looking to use primarily as a touch screen tablet maybe considering that does but if you only want to switch to tablet occasionally its not difficult to switch or use when in that mode

  Answered 1 year ago by KristinaDVerified Purchase

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Q: QuestionDoes this model 14-es0033dx is exactly same like 14t-es00 (available on HP)? Because on HP website,14t-es00 includes HP USB-C Rechargeable MPP2.0 Tilt Natural Silver Pen (with Cable) in configuration while 14- es0033dx doesn’t include the same ?

Asked 1 year ago by Anonymous.

• A:Answer These models are not precisely the same. The 14-es0033dx comes with an Intel Core i7 processor, whereas the base model of the 14t-es000 comes with an Intel Core i5 without customization. This model additionally includes 1TB of SSD storage and 16GB of RAM, whereas the 14t-es000 starts with 512GB SSD and 8GB of RAM before customization.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat do I need in order for this laptop to operate in a country that uses 220 volts?

Asked 1 year ago by THandNH.

• A:Answer Thank you for the question. You'll need a local plug to fit into the electrical outlet, and the other end will be a US plug, where you'll connect the computer's power supply.

  Answered 1 year ago by HP Team

  
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Q: QuestionHow does battery charging work? I have an HP Laptop 15-bs0xx. 10/30/2021. It came with a charger which plugs into electrical outlet and then into computer. It stays plugged in all the time. Comments here talk about charging station. Is this required?

Asked 2 years ago by Terry.

• A:Answer Thank you for the question. The Envy 14-es0033dx is presented with an AC adapter that connects to the laptop with the Smart Pin. No other charging solution is required. However, you can also charge from the USB-C port, which supports power delivery and HP Sleep and Charge. In addition to allowing you to use a travel adapter, this is helpful for users who often disconnect to go mobile and want a simple and quick setup when they return to their desks. They might have external monitors or hard drives connected (peripherals) A docking station connects to the laptop via the USB-C port, and peripherals are connected to the docking station. When it's time to go, you'd only need to unplug the laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhich type of pen is compatible with this notebook ? Any specific product name?

Asked 2 years ago by ArzuO.

• A:Answer Thank you for asking. The Envy 14-es0033dx laptop is compatible with a number of active pens (using Microsoft Pen Protocol), including the HP Rechargeable MPP 2.0 Tilt Pen.

  Answered 2 years ago by HP Team

  
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Q: QuestionDoes this laptop support a USB or Bluetooth mouse?

Asked 2 years ago by JackieH.

• A:Answer Yes, you can use either a wired or wireless mouse with this Envy 2-in-1 laptop.

  Answered 2 years ago by HP Team

  
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Q: QuestionHi, does this model have a DCI-P3 or sRGB display?

Asked 2 years ago by Gigi.

• A:Answer Hello. Thanks for your question. This HP ENVY x360 14-es0033dx has a color gamut of 45% NTSC.

  Answered 2 years ago by HP Team

  
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Q: QuestionHello, is the SSD - PCIe® NVMe™ M.2 ?

Asked 2 years ago by Alan.

• A:Answer Yes, it's an NVMe m.2 drive

  Answered 2 years ago by HP Team

  
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Q: QuestionCan HP Warranty/Support applicable in india HP Service center.as i am purchased this product in USA but currently at india.

Asked 2 years ago by KHK.

• A:Answer Hello. Thanks for your question. Here is a link with information on Global Warranty/international coverage from HP: https://support.hp.com/us-en/document/bpr01266

  Answered 2 years ago by HP Team

  
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Q: QuestionIs there enough storage for photos?

Asked 2 years ago by Jerzgirl10.

• A:Answer You would have enough storage to store photos. How many would depend on the definition of the photo you wish to store on the computer and what other software you might have saved on it already. Other factors such as the size of the photo can change this as well. If it is a picture from your cellphone, the average is about 2MB to 5MB. Based on the average user, that would give you 750GB to store photos which would be a lot of photos.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs the 16gb ram onboard or offboard? If it´s offboard, is it 2x8gb or 1x16gb? Can it be expansible?

Asked 2 years ago by rafbarret.

• A:Answer Thank you for the question. The Envy 14-es0033dx has onboard memory. It is not expandable. Apologies, the specification does not indicate the configuration of the 16GB of RAM.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan this laptop be upgraded to a 2 TB hard drive, or is there a slot for an additional hard drive?

Asked 2 years ago by SC.

• A:Answer The motherboarde doesn't have a second slot, but you can certainly have a higher-capacity SSD drive installed. Because it requires partially disassembling the computer to get to it, the work really needs to be done by a trained technician.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat is the part number of the replacement battery for this 14-es0033dx Laptop?

Asked 7 months ago by Dutt.

Q: QuestionWhat is the display type LED or OLED?

Asked 8 months ago by Bunny.

• A:Answer LED

  Answered 7 months ago by BhavyaVerified Purchase

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