Questions & Answers

Q: QuestionIs this a touch screen monitor? Selected that way but does not call that out Is this certified Win 10?

Asked 7 years ago by TomG.

• A:Answer No, the monitor is not touch sensitive.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionI haven't been able to get this to work with my 2019, 16" Mac book pro. I am using the usb-c cord it came with and it keeps saying the input signal isn't found. It's charging my laptop, just not actually showing the screen on the monitor. Help!

Asked 5 years ago by Heidi.

• A:Answer You cant use the cable that came with your MacBook, you will need a thunderbolt 3 cable. I had the same problem, hope this helps

  I would recommend:

  • 

    Apple - Thunderbolt 3 (USB-C) Cable (0.8 m) - White

    User rating, 4.63 out of 5 stars with 985 reviews.

    (985)

  Answered 5 years ago by Arsh

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Q: QuestionDoes this monitor have built-in speakers?

Asked 6 years ago by Ducky1231.

• A:Answer This model does not have built-in speakers.

  Answered 6 years ago by HP Team

  
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Q: QuestionWould this monitor be good for ps4 pro

Asked 7 years ago by Blue.

• A:Answer I played my PS4 Pro on it for months. The 4k picture quality is just fabulous.

  Answered 7 years ago by TechAddictVerified Purchase

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Q: QuestionDoes freesync work over HDMI or just display port?

Asked 7 years ago by Maxamilian.

• A:Answer Yes, Freesync frame rates can be transmitted over the HDMI.

  Answered 7 years ago by CommunityAnswer

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Q: QuestionIs this a matte finish or gloss/glass finish display?

Asked 8 years ago by oronymo.

• A:Answer 3H - think of it as "semi-gloss" with an emphasis on the "semi" part. I believe LG OEMs the screen and its the same gloss level LG uses for their 58, 68, 69, and 88 series of 4K IPS screens.

  Answered 8 years ago by ibarronVerified Purchase

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Q: QuestionDoes this monitor have a camera?

Asked 4 years ago by unhappy.

• A:Answer This monitor does not have a camera. You can connect a camera (webcam) to your computer then mount it on top of the monitor.

  Answered 4 years ago by HP Team

  
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Q: QuestionCan I use this as a television? If I hook it up to a Tivo can I get network stations and streaming video without issues? Does it have the right contacts on the back to do this?

Asked 5 years ago by Michael.

Q: QuestionCan you watch streaming services and such on this monitor with no issues?

Asked 5 years ago by Nick.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
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Q: Question1-what is the height from bottom of base to the top? 2-does this work with a mac mini late 2018 model?

Asked 5 years ago by io.

• A:Answer Here are the dimensions: 24.15 in (W) x 6.1 in (D) x 16.90 in (H) This monitor has 2 HDMI ports, 1 USB C and 1 DisplayPort. So, as long as your Mac Mini has one of those ports, then the monitor should work.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhat speakers work best with this monitor?

Asked 5 years ago by Chris.

• A:Answer The speakers you choose depends on the connections available on the computer and/or sound card, the quality of sound you're looking for, and the price you are willing to pay. While there is USB C connectivity to put the display onto the monitor, there is no output for USB C audio or other data information, i.e. the monitor does not function as a USB hub. Additionally, you cannot mount a traditional computer monitor sound bar to this monitor. FYI ... The back of the monitor has one display port, to HDMI ports, one USB seaport, and a jack for the power supply, which is external.

  Answered 5 years ago by clue1019Verified Purchase

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Q: QuestionI bought this monitor as it has a type C but my problem is that there are no USB ports on this so I have to connect the keyboard & mouse on a separate usb port (personal) and my work laptop only has one type C port (thats it, not other ports) . Solution?

Asked 5 years ago by optimusbee.

• A:Answer You would need to use a USB Type C dock or port replicator.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the product come with a Vesa Mount?

Asked 6 years ago by SloppyToppy.

• A:Answer This model does not come with a VESA mount.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this monitor have a glossy screen?

Asked 6 years ago by red2000.

• A:Answer It has a matte screen.

  Answered 6 years ago by HP Team

  
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Q: QuestionCan it be set to vertical position with this stand?

Asked 6 years ago by Aaron.

• A:Answer No it can only be set horizontally with the included HP stand

  Answered 6 years ago by SamuelLJacksonVerified Purchase

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Q: QuestionBestBuy has this listed as 5ms, but HP has it listed as a 14ms... Why is that?

Asked 7 years ago by James19.

• A:Answer This display is 5ms. Make sure you are verifying the exact model for sale here. There are a few different Envy 27 monitors.

  Answered 6 years ago by HP Team

  
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Q: QuestionDoes this monitor have a 3.5mm headphone jack?

Asked 8 years ago by Fuzzy.

• A:Answer No internal speakers and no headphones jack on the monitor. You will need a separate source of speakers that will run from your pc or laptop

  Answered 6 years ago by SamuelLJacksonVerified Purchase

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Q: QuestionThis monitor comes with USB-C cable and has a Displayport; but in the specs it says it is only compatible with Windows. Can anyone confirm it is also compatible with Mac? (MacBook Pro mid-2014). Thanks.

Asked 8 years ago by flowergirl.

• A:Answer It should be compatible. After some mental gymnastics and overcoming the idiotic misinformation from HP's poor excuse for customer service, its working well with my 2016 MacBook Pro. Play around with the monitor settings (buttons on the back of the monitor). I got my TB MBP working by turning off auto detect. I was successful over HDMI and USB-C. I didn't have a display port to test. You may only get 30 Hz worth of sync, though - but that would be an apple issue. I get 60 Hz worth of sync with the newer MBP.

  Answered 8 years ago by ibarronVerified Purchase

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Q: Questionis this computer compatible with vesa mount?

Asked 5 years ago by winstar.

• A:Answer No, this computer is not compatible with vesa mount.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionWhere do I find the technical information for monitors such as width and height etc ?

Asked 8 years ago by Jiminplymouth.

• A:Answer You would find the specs at HP.com of course.

  Answered 6 years ago by SamuelLJacksonVerified Purchase

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