Questions & Answers

Q: QuestionCan cardstock be used?

Asked 5 years ago by Sunshine.

• A:Answer This printer can support up to 80 pound paper.

  Answered 5 years ago by HP Team

  
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Q: QuestionWhere should a smaller image be place to get an enlarged image while copying

Asked 3 years ago by Anonymous.

Q: QuestionIs this printer compatible with Samsung A20 mobile phone?

Asked 5 years ago by Shana.

• A:Answer Is HP Envy 4511 compatible with Samsung A20 phone?

  Answered 1 year ago by Anonymous

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Q: QuestionDoes it have a tray for 4X6 glossy paper to print photos from my computer

Asked 5 years ago by Anonymous.

• A:Answer The HP - ENVY 5055 only has one paper tray.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this printer compatible with my Dell Inspiron 13 7000 2-n-1 ?

Asked 5 years ago by Mstar.

• A:Answer Yes, it's compatible with this Dell computer.

  Answered 1 year ago by HP Team

  
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Q: QuestionWhat ink cartridges does it use

Asked 5 years ago by Anonymous.

• A:Answer The Envy 5055 uses the HP 65 or 64XL cartridges. The XL cartridges are a great value for customers who print often!

  Answered 5 years ago by HP Team

  
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Q: Questiondoes the top lift up to put a small photo or drivers license in to make a copy

Asked 5 years ago by cho.

• A:Answer Yes, you can place any item, up to 8.5 x 11 on the scan glass under the top lid to scan, even small items like a driver's license or small photo.

  Answered 5 years ago by HP Team

  
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Q: QuestionHow do you get the 6-month instant ink free? What do you do to get it? I didn't see anything in the box that included it. I also see another person reviewed this product yesterday and said that he didn't get it and BB nor HP would help. Is it free or not?

Asked 5 years ago by newbuyer.

• A:Answer You have to download the HP Smart app and register your printer.

  Answered 5 years ago by Danielle

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Q: Questionwhat is the difference between the 5055 and 6255 envy?

Asked 5 years ago by Anonymous.

• A:Answer The Envy 5055 has a smaller paper tray and smaller height. The Envy 6255 has a higher capacity paper tray, slightly greater height, and a dedicated photo paper tray for convenience.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have slots for SD cards? : )

Asked 5 years ago by Deerwood.

• A:Answer No it does not.

  Answered 5 years ago by HP Team

  
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Q: QuestionThe 6-Month Instant Ink subscription states black. Does this mean that you do not receive color? How would you sign up to receive color if it's not included?

Asked 5 years ago by Anonymous.

• A:Answer No it includes black and color. The black refers to the color of the printer itself.

  Answered 5 years ago by HP Team

  
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Q: QuestionAlready have ink subscription. Can I still use this 6 month free?

Asked 5 years ago by Dawn.

• A:Answer Yes if you buy this printer with a new instant ink subscription

  Answered 5 years ago by HP Team

  
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Q: Questioncan the subscription be cancelled at any time?

Asked 5 years ago by rickg.

• A:Answer Yes, the HP Instant Ink service can be cancelled at any time.

  Answered 5 years ago by HP Team

  
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Q: QuestionCan you print wirelessly from a laptop?

Asked 5 years ago by Anonymous.

• A:Answer Yes you can.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs the 6 month instant ink subscription free with the purchase? and if so is it a monthly deal for the next 6 months or is it only valid every time you run out of ink in the next 6 months?

Asked 5 years ago by Lily.

• A:Answer Yes the HP Envy 5055 Model:M2U85A#742 SKU:6354586 come with a FREE 6 month instant subscription.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes this printer print photos on photo paper?

Asked 5 years ago by Vandy.

• A:Answer Yes, you can print photos on photo paper with this printer. We recommend using HP photo paper.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this printer HP-ENVY 5055 Chromebook compatible?

Asked 5 years ago by JoeG.

• A:Answer Yes, it is!

  Answered 5 years ago by HP Team

  
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Q: Questionis this printer compatible with acer aspire 5 laptop-- is this printer wireless?

Asked 5 years ago by angela.

• A:Answer Yes, this printer is wireless.

  Answered 5 years ago by CommunityAnswer

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