“Where is the driver for ENVY 6055e and how do I get it? The setup guide makes no mention of a driver. My Mac cannot find the printer even though it is on the same network. The printer light is solid blue indicating it is ready to use.”

1-2 of 2 Answers

• Search in settings on pc. Choose printer. Make sure you have your printer highlighted. Also make sure your pc is using Microsoft before turning Printer on.

  Answered by Jean 1 year ago

  • Verified Purchase
  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.

• Thank you for the question. The driver and software are contained in the free HP Smart App, and you can use it from a smartphone or PC, (Windows, Mac, IOS, Android). Get the app at 123.HP.com.

  Answered by HP Team 2 years ago

  • 

  Helpful (0)Unhelpful (0)

  Report

  Sorry, there was a problem. Please try again later.