A:Answer I have this problem with every wireless HP, BEST BUY purchase of a mouse. (or any wireless mouse from best buy) Take it to them but make sure you do it within 14 days of purchase, my screen started going black, mouse was erratic, keyboard space bar did not work....they said 16 days is too long, had to be 14 or less. Horrid treatment for all the investments there.
I turn my mouse off and on again, sometimes it solves the problem .....good luck with Best Buy