Questions & Answers

Name: HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 1TB SSD - Black
Brand: HP
SKU: 6498472
Price: 209.99 USD
Rating: 4.7 (339 reviews)

HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 1TB SSD - Black

Model:: TE01-3244; |
SKU:: 6498472

User rating, 4.7 out of 5 stars with 339 reviews.

Highly rated by customers for:

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QuestionDoes it come with win11?
Asked 2 years ago by Anonymous.
- Answer Windows 11 Home. Having used Windows 7 for ten years, I HATE 11. It makes previously easy chores almost impossible. Just trying to make a Short Cut is extremely complicated.
  Answered 2 years ago by Anonymous
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QuestionCan Ram memory be expanded beyond 12 if desired?
Asked 2 years ago by Pandler.
- Answer why can't I simply remove the 4gb stick; add another 8gb?
  Answered 2 years ago by TexasIndian
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QuestionWhat's up with the on/off button? It is difficult to push to turn on/off. Is there an amount of time to hold in so it will turn on? Having problems getting it to turn on when pushed in momentarily. Do I hold it in for several seconds? Poor design.
Asked 2 years ago by steve.
- Answer I agree that it’s a poor design. Push the button straight back, firmly, and release it. In a moment the LED light on the button should come on or go off to indicate success. (It’s difficult to push the button far enough back to engage the switch, but it doesn’t need to be held in other than momentarily.)
  Answered 2 years ago by Anonymous
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QuestionDoes it come with a dvd burner
Asked 2 years ago by DonB.
- Answer No...but you can add an external one and use a USB connection
  Answered 2 years ago by Norm
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QuestionDoes this PC come WiFi ready?
Asked 2 years ago by Anonymous.
- Answer Hello and thank you for your question. Yes, this HP ENVY desktop model comes WiFi ready and is compatible with all of the latest WiFi standards.
  Answered 2 years ago by HP Team
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QuestionDoes this model have any DVD drives? Readers or Writers, or both?
Asked 2 years ago by Shar.
- Answer Hi Shar! Thank you for your question. The HP ENVY Desktop TE01-3244 does not have a CD/DVD Drive which is also known as an optical drive.
  Answered 2 years ago by HP Team
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QuestionI noticed some computers only meet the TPM 2.0 requirement of Windows 11 with firmware (”hardware-based"). Is this model's trusted platform module actual hardware or just firmware?
Asked 2 years ago by ParanoidAndPicky.
- Answer It's actual hardware. You may need to go into the computer's settings and turn it on.
  Answered 2 years ago by HP Team
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QuestionDoes it come with any basic office type software?
Asked 3 years ago by Bob.
- Answer Hello. Thanks for your question. There is a 30-day trial of Microsoft Office on this HP computer, which includes Word, Excel, and PowerPoint. I recommend purchasing Microsoft Office with this computer. Word is what you would use for word processing like typing letters and etc.
  Answered 3 years ago by HP Team
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QuestionDoes it have a CD player and ports for external accessories?
Asked 2 years ago by Ace.
- Answer This Envy Desktop does not have an optical (CD) drive. It has the following ports: headphone/Microphone Combo, Front I/O: 2 SuperSpeed USB Type-A 5Gbps signaling rate, 2 SuperSpeed USB Type-A 10Gbps signaling rate, 1 SuperSpeed USB Type-C® 5Gbps signaling rate, Rear: 4 USB 2.0 Type-A, HDMI Out, VGA.
  Answered 2 years ago by HP Team
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QuestionI bought this unit yesterday. Instructions on the wireless keyboard consists of diagrams only. I loaded the batteries and inserted the small USB key that came in the box and all is well. My question is: Should the keyboard be turned of and if so, how ?
Asked 2 years ago by Scott.
- Answer Not necessary to turn off
  Answered 2 years ago by Awesome
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QuestionHow many watts is the power supply?
Asked 3 years ago by bigdogwalker.
- Answer The power supply in this model is 310 watts.
  Answered 3 years ago by HP Team
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Questionaudio-can i plug in speakers and monitor
Asked 2 years ago by DAVIDG.
- Answer Yes, this desktop can easily handle my 4K monitor, as well as my beefy little Bluetooth speakers.
  Answered 2 years ago by GigiK
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QuestionCan this support a GT1030?
Asked 2 years ago by SATXBOY.
- Answer You'd need a power supply with at least 250 watts, and the PSU in this computer is rated at 310 watts, so you should have no problem.
  Answered 2 years ago by HP Team
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QuestionDoes this computer have Windows pre-installed and if yes, what version Win 10 Home? Pro Win11 ?
Asked 3 years ago by ENVYi5OS.
- Answer Yes, it has Windows 11 Home preinstalled on the computer.
  Answered 3 years ago by HP Team
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QuestionI have a DVI monitor. How can it be connected to this tower?
Asked 2 years ago by Jamis.
- Answer Thank you for the question. You can connect your monitor using a DVI-to-HDMI adapter. For example: https://www.bestbuy.com/site/rocketfish-hdmi-to-dvi-adapter-white/9205898.p?skuId=9205898
  Answered 2 years ago by HP Team
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QuestionHow many watts is the power supply?
Asked 2 years ago by jt.
- Answer This Envy Desktop comes with a 310 W 80 Plus Gold certified power supply.
  Answered 2 years ago by HP Team
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QuestionCan I use Google on this computer? Does it support Google?
Asked 2 years ago by jcosr.
- Answer Yes, there is an option to set the search engine.
  Answered 2 years ago by BrendaH
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QuestionDoes computer have a DVD drive?
Asked 2 years ago by BobS.
- Answer No it does not
  Answered 2 years ago by Mary
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QuestionIs this good for gaming like Fortnite and Warzone?
Asked 2 years ago by Gamer.
- Answer Dear Gamer, This ENVY Desktop would not be most ideal for gaming as it does not feature a dedicated graphics card. Instead it features Intel UHD Graphics 600. We would suggest looking on Youtube for gameplay using this graphical processor to determine if you think it is acceptable enough to play. -HP Team
  Answered 2 years ago by HP Team
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QuestionWhat is the length of the Power Cord?
Asked 3 years ago by KF.
- Answer Approximately 75 to 80 inches
  Answered 2 years ago by AliceM
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Showing 1-20 of 82 questions

Questions & Answers

HP - ENVY Desktop - Intel Core i5 - 12GB Memory - 1TB SSD - Black

Q: QuestionDoes it come with win11?

Q: QuestionCan Ram memory be expanded beyond 12 if desired?

Q: QuestionWhat's up with the on/off button? It is difficult to push to turn on/off. Is there an amount of time to hold in so it will turn on? Having problems getting it to turn on when pushed in momentarily. Do I hold it in for several seconds? Poor design.

Q: QuestionDoes it come with a dvd burner

Q: QuestionDoes this PC come WiFi ready?

Q: QuestionDoes this model have any DVD drives? Readers or Writers, or both?

Q: QuestionI noticed some computers only meet the TPM 2.0 requirement of Windows 11 with firmware (”hardware-based"). Is this model's trusted platform module actual hardware or just firmware?

Q: QuestionDoes it come with any basic office type software?

Q: QuestionDoes it have a CD player and ports for external accessories?

Q: QuestionI bought this unit yesterday. Instructions on the wireless keyboard consists of diagrams only. I loaded the batteries and inserted the small USB key that came in the box and all is well. My question is: Should the keyboard be turned of and if so, how ?

Q: QuestionHow many watts is the power supply?

Q: Questionaudio-can i plug in speakers and monitor

Q: QuestionCan this support a GT1030?

Q: QuestionDoes this computer have Windows pre-installed and if yes, what version Win 10 Home? Pro Win11 ?

Q: QuestionI have a DVI monitor. How can it be connected to this tower?

Q: QuestionHow many watts is the power supply?

Q: QuestionCan I use Google on this computer? Does it support Google?

Q: QuestionDoes computer have a DVD drive?

Q: QuestionIs this good for gaming like Fortnite and Warzone?

Q: QuestionWhat is the length of the Power Cord?

QuestionDoes it come with win11?

QuestionCan Ram memory be expanded beyond 12 if desired?

QuestionWhat's up with the on/off button? It is difficult to push to turn on/off. Is there an amount of time to hold in so it will turn on? Having problems getting it to turn on when pushed in momentarily. Do I hold it in for several seconds? Poor design.

QuestionDoes it come with a dvd burner

QuestionDoes this PC come WiFi ready?

QuestionDoes this model have any DVD drives? Readers or Writers, or both?

QuestionI noticed some computers only meet the TPM 2.0 requirement of Windows 11 with firmware (”hardware-based"). Is this model's trusted platform module actual hardware or just firmware?

QuestionDoes it come with any basic office type software?

QuestionDoes it have a CD player and ports for external accessories?

QuestionI bought this unit yesterday. Instructions on the wireless keyboard consists of diagrams only. I loaded the batteries and inserted the small USB key that came in the box and all is well. My question is: Should the keyboard be turned of and if so, how ?

QuestionHow many watts is the power supply?

Questionaudio-can i plug in speakers and monitor

QuestionCan this support a GT1030?

QuestionDoes this computer have Windows pre-installed and if yes, what version Win 10 Home? Pro Win11 ?

QuestionI have a DVI monitor. How can it be connected to this tower?

QuestionHow many watts is the power supply?

QuestionCan I use Google on this computer? Does it support Google?

QuestionDoes computer have a DVD drive?

QuestionIs this good for gaming like Fortnite and Warzone?

QuestionWhat is the length of the Power Cord?