Questions & Answers

Q: Questiondoes this desktop have a cd rom

Asked 9 years ago by Anonymous.

• A:Answer Hello, I see that you are interested in knowing if the HP Envy desktop comes with a built in cd drive. The answer is yes, this desktop comes with a built in cd dvd drive that reads; DVD+R, DVD-R, DVD+RW, DVD-RW, CD-R, CD-RW, CD-ROM, DVD-ROM, DVD-RAM, DVD+R DL, DVD-R DL. Giving you a wide variety of cd types for you to choose from. Hopefully that helps you out, and thanks again for choosing HP.

  Answered 9 years ago by HP Team

  
  Helpful (13)Unhelpful (4)ReportAnswer this questionShow more answers (5)

Q: QuestionSome Envy 750-124 reviews report wake up and shut down problems.Did anyone (e.g., HP) figure out why these problems turned up on some machines reviewed in November, 2015, and how to fix the problem? I would not buy a computer, regardless of price, if it could not wake up from the "sleep" mode, or shutdown without having to pull the plug.

Asked 9 years ago by Bob.

• A:Answer Simple, defective pc, take it back, this machine is amazing if you know how to set it up and get the settings correctly it WILL work perfectly, but if you can't turn it 'on' or "off' it's defective.

  Answered 9 years ago by klever26

  Helpful (7)Unhelpful (1)ReportAnswer this questionShow more answers (3)

Q: QuestionWhere is the CD drive located?

Asked 9 years ago by smdeb.

• A:Answer Good question. The CD drive is on the front of the desktop behind the vertical silver portion. It is kept hidden. I hope this helps.

  Answered 9 years ago by HP Team

  
  Helpful (8)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: Questionwhat graphics card does this pc have and can I upgrade to a different brand of graphics card?All I see in accessories is the processor. I want to know what graphics card is installed, the brand name and model. If it is an Intel graphics card I want to know what model of Intel it is. It is an i7 which is a plus in my book, but I want the exact model of graphics card. I also want to know if I can change the graphics card from its already installed one and could the pc handle a different card.

Asked 9 years ago by Anonymous.

• A:Answer It doesn't have a graphics card. It has on board graphics (Intel HD Graphics 530). I installed a new card in the PCI-Express slot and am gaming in 4K!! (will probably need to replace the stock power supply)

  Answered 9 years ago by burrito

  Helpful (11)Unhelpful (4)ReportAnswer this questionShow more answers (2)

Q: QuestionWireless keyboard and wireless mouseDoes the wireless keyboard and wireless mouse work if you store the tower beneath the desk where it has no optical contact with them?

Asked 9 years ago by Patti.

• A:Answer The wireless uses radio waves, not optical like a remote so it will work just fine under the desk.

  Answered 9 years ago by burrito

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (4)

Q: QuestionAccessoriesCan we use our existing HP monitor which is a plug-in and do we need a wireless router.

Asked 9 years ago by Anonymous.

• A:Answer I just purchased this computer and I am glad I had a monitor with an HDMI port because,This computer only has the capabilities of connecting to a monitor by HDMI port and cable.

  Answered 9 years ago by Trailrunner

  Helpful (11)Unhelpful (4)ReportAnswer this questionShow more answers (5)

Q: QuestionSSDCan I get this computer with a SSD? If so what is the price differential?

Asked 9 years ago by Mallard.

• A:Answer Doesn't come with one. The first thing I did when I got mine was purchase Acronis True Image and clone the 2TB drive to a 480gb SSD. Makes it blazing fast.

  Answered 9 years ago by burrito

  Helpful (5)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionI have read that you can not put a 10" graphics card in this pc, Could someone suggest a graphics card that would work great in this pc?

Asked 9 years ago by LovesHope.

• A:Answer not sure if its 10" but I put a gtx 970 and it works fine just have to get a new power supply

  Answered 9 years ago by MTman

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionADDITIONAL HARD DRIVESCan this computer support additional internal hard drives

Asked 9 years ago by Anonymous.

• A:Answer Yes, I added a 4 tb Seagate.

  Answered 9 years ago by Giberson

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionIs the RAM expandable?

Asked 9 years ago by PLO.

• A:Answer Nope. Stuck at MAX 16GB

  Answered 9 years ago by burrito

  Helpful (6)Unhelpful (0)ReportAnswer this questionShow more answers (5)

Q: QuestionDoes this computer have a strong wireless connection?Because of the configuration of my apartment and the location of my router, I will have to run my desktop via WiFi. I want to make sure that the machine will run fast and smoothly that way.

Asked 9 years ago by Diane.

• A:Answer For me it does, although I don't need to use it. It has a top of the line wireless ac dual band adapter, backwards compatible to the n, b, a, and g standards. The key to your situation is also how strong the wireless signal is in your router.

  Answered 9 years ago by OldNAchy

  Helpful (4)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHas anybody used this machine for publishing books with Family tree maker. The machine I have now is so slow I could just scream. Large books.

Asked 8 years ago by Ellen.

• A:Answer Haven't used it for Family Tree Maker, but we do use it for QuickBooks and multiple proprietary software. Computer is amazing as is out of the box and ram can be upgraded even further. You should have no problems with this computer to run your software.

  Answered 8 years ago by AndryVerified Purchase

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: Questionhow do you connect three monitors if there is only two HDMI ports?

Asked 9 years ago by rick.

• A:Answer In this case you can only SPLIT/duplicate the signal and you will need to buy a "HDMI SPLITTER" and they are quite expensive for what you get. If you want to "EXTEND" your display: Your PC may have a VGA port on it, I suggest you plug the 3rd monitor in there and see if your PC detects it. If not, you may have to boot to BIOS (power on PC, and immediately tap repeatedly F1, or F2, or DELETE , depending on your BIOS requirements (I do all 3 in repeated sequence until I get into BIOS) when in BIOS, you will have to cursor around until you find display and see if there is an option to activate onboard graphic card) If VGA is not available, or your PC only allows onboard display *OR* additional card display, then sorry, you will need to buy another video card for your PC... They are not too expensive unless you are a heavy gamer and want massive graphic processing power and memory. There is a DUAL DVI card out there if you cannot find a dual HDMI card. Even better is DISPLAYPORT and the latest version allows daisy-chaining of monitors off one port, I don't recall how many, but I think 4 monitors off of one display port. You will of course need a monitor with displayport and there is not a huge selection yet. In my case, surprisingly, the cost was nominal to have VGA + displayport.. I got it here at BestBuy for an insanely great price! 27" $190 Dell E2715HM 2734 IPS LED HD , it is 1080P, we love it.

  Answered 9 years ago by johnneu

  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionHow well does the vertical cd/dvd drive work? Are people having problems placing discs in or having disk damage?

Asked 8 years ago by technicallyinept.

• A:Answer The drive works great. I rarely use it daily, but I did use it to install my software when I purchased it. No issues, easy load every time.

  Answered 8 years ago by dave2156Verified Purchase

  • 
  • 
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (3)

Q: QuestionCould I play the sims 3 with 11 expansion and stuff packs on this computer? I don't care too much about the graphic quality as long as it isn't terrible. I used to play on an HP Pavillion laptop and was happy with the quality.

Asked 8 years ago by Anonymous.

• A:Answer You can play alot more than the sims! itll handle just about anything you want to do

  Answered 8 years ago by defazio2790

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWould this machine be able to play games, like Overwatch for example?

Asked 8 years ago by PlaysOverwatch.

• A:Answer NO NO NO YOU NEED A GAMING PC

  Answered 8 years ago by GAMINGBOY

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: Question1/ is it 4 k compatible? 2/ hdmi 2 port? Thanks

Asked 9 years ago by James.

• A:Answer This desktop is not 4K compatible. It will need a GPU upgrade with HDMI 2.0 for 4K support.

  Answered 9 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionVideo and Photo EditingCan this edit video and photo with adobe smoothly and on a daily basis? Will be using it for primarily those purposes. Thanks

Asked 9 years ago by Ben.

• A:Answer Yes absolutely. I have used this and a Mac for a comparison. The HP is much more user friendly ( I prefer Windows ). Image quality and processing through Lightroom and Photoshop is instantaneous. Highly recommend for photography from novice to professional.

  Answered 9 years ago by Shane

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I go take out the 16gb ram and go to a 48gb ram or what's the highest gb ram it can take?

Asked 3 years ago by Memory.

Q: QuestionDo you have a replacement internal dvd cd rw drive this desk top

Asked 4 years ago by Rich.