A:Answer In order to clean your Envy Photo Printer':
1.On the control panel, touch the Setup icon.
2. Swipe up on the display, touch Tools, and then touch Clean Cartridges.
3. A Print Quality Diagnostic page prints.
Examine the Print Quality Diagnostic page.
If the print quality is unacceptable, touch Yes to continue the next level of cleaning. Repeat these steps for the third cleaning stage, if necessary.
If you need to do more cleanings, wait at least a half hour between successive sets of cleanings.