Questions & Answers

Name: HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey
Brand: HP
SKU: 6521099
Price: 199.99 USD
Rating: 2.9 (90 reviews)

HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey

Model:: NU320; |
SKU:: 6521099

User rating, 2.9 out of 5 stars with 90 reviews.

Highly rated by customers for:

Clearance

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Page Showing 1-20 of 27 questions

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QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.
Asked 2 years ago by Curious.
- Answer Thank you for the question. The HP Hearing Pro OTC Hearing Aid does bi-directional streaming of phone calls and media via Bluetooth 5. Compatible with Android 10 or higher.
  Answered 2 years ago by HP Team
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QuestionDo these allow the adjustments to manage lows, mids, and highs?
Asked 2 years ago by HalfToDeaf.
- Answer Thank you for the question. Yes. The Hearing Pro uses Ear ID software to test the wearer’s individual hearing thresholds from low frequency to high frequency in each ear, then automatically programs the HP Hearing PRO hearing aids for each ear.
  Answered 2 years ago by HP Team
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QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you
Asked 2 years ago by Brian.
- Answer Hi Brian, We offer a 60 Day Money Back Guarantee should the product not be suitable for you.
  Answered 2 years ago by Nuheara Product Support
  Answer this question
QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)
Asked 2 years ago by rkdalton.
- Answer Open domes will not work - these hearing aids require a seal in the opening of the ear canal or feedback occurs. I used the hearing aids for two weeks before returning and never got more than 7 hours usage out of a battery recharge. The recharging case will recharge them twice and the recharge time is only an hour or so.
  Answered 2 years ago by DavidS
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QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?
Asked 2 years ago by MarkC.
- Answer Best Buy has a a 60-day return policy for hearing aids.
  Answered 2 years ago by HP Team
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QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.
Asked 8 months ago by helpneeded.
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QuestionIs this a Hewlett Packard product??
Asked 11 months ago by RichinNY.
- Answer Yes.
  Answered 8 months ago by 18monthsandgone
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QuestionAny chance these will come in nicer colors than this?
Asked 1 year ago by Ds58.
- Answer only this color!
  Answered 1 year ago by JamesK
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QuestionIf I miss place then do they have a Feature that I can find them like GPS
Asked 1 year ago by Anonymous.
- Answer no
  Answered 1 year ago by JamesK
  Answer this question
QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.
Asked 1 year ago by Anonymous.
- Answer Supposed to use the earbud itself, but this product doesn't work
  Answered 1 year ago by CraigB
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QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?
Asked 1 year ago by GJY8276.
- Answer no batteries to change, just put both back into the charger when you take them out.
  Answered 1 year ago by JamesK
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QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?
Asked 1 year ago by ReturnPolicy.
- Answer Most returns will go through Best Buy, unless it is a warranty situation after your return policy with Best Buy has expired.
  Answered 1 year ago by HP Team
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QuestionThis hearing aid is intended to which group of people with degree of hearing loss
Asked 2 years ago by Julio.
- Answer I think this will work well with anyone with some degree of a hearing issue
  Answered 2 years ago by JamesT
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QuestionWhen are these available? They have been "coming soon" for four months
Asked 2 years ago by Anon.
- Answer Hi, The HP Hearing PRO Self-Fitting OTC Hearing Aids are now available for purchase on the Best Buy website.
  Answered 2 years ago by Nuheara Product Support
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QuestionDo these stream calls and music into both earpieces at once, or only one at a time.
Asked 2 years ago by AB.
- Answer Hi, HP Hearing PRO Self-Fitting OTC Hearing Aids stream music and phone calls into both earpieces.
  Answered 2 years ago by Nuheara Product Support
  Answer this question
QuestionCan I control this with the hp android ap and my moto e6 running version 9 or do I have to have android version 10
Asked 2 years ago by gtms.
- Answer Hello, it is recommended that you speak with the HP Support department to assist you with questions regarding these components. HP Support can be reached by phone at 1-800-474-6836. Thank you for being an HP customer!
  Answered 2 years ago by HP Team
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QuestionAre these the same as the nuheara branded product?
Asked 2 years ago by Sam.
- Answer Hi, The HP Hearing PRO have been clinically trailed and tested and are a FDA cleared hearing aid and offer 30% better speech understanding in noise. In regards to the fit, the HP Hearing PRO has an ear tip fit test generated into the app so users know if the tips are fitted correctly for comfort and ensuring they are secure within the ear. If you have anymore questions please reach out to [email protected]
  Answered 2 years ago by Nuheara Product Support
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QuestionHow long for a recharge?
Asked 2 years ago by Wicky.
- Answer Hi, It will take up to 3 hours to fully recharge the HP Hearing PRO Self-Fitting OTC Hearing Aids when they are completely discharged.
  Answered 2 years ago by Nuheara Product Support
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QuestionAre those large HP logos going to be visible when worn in the ear like a human billboard for the company? That's not very tasteful nor stylish.
Asked 2 years ago by DrKerry.
- Answer yes, the large HP logos are going to be visible!
  Answered 1 year ago by JamesK
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QuestionWill I be able to use my HSA card to make this purchase?
Asked 2 years ago by Mark.
- Answer Hi Mark, The HP Hearing PRO Self-Fitting OTC Hearing Aids are not approved HSA items at this current moment in time.
  Answered 2 years ago by Nuheara Product Support
  Answer this question

Showing 1-20 of 27 questions

Questions & Answers

HP - Hearing PRO Self-Fitting OTC Hearing Aids - Grey

Q: QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.

Q: QuestionDo these allow the adjustments to manage lows, mids, and highs?

Q: QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you

Q: QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)

Q: QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?

Q: QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.

Q: QuestionIs this a Hewlett Packard product??

Q: QuestionAny chance these will come in nicer colors than this?

Q: QuestionIf I miss place then do they have a Feature that I can find them like GPS

Q: QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.

Q: QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?

Q: QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?

Q: QuestionThis hearing aid is intended to which group of people with degree of hearing loss

Q: QuestionWhen are these available? They have been "coming soon" for four months

Q: QuestionDo these stream calls and music into both earpieces at once, or only one at a time.

Q: QuestionCan I control this with the hp android ap and my moto e6 running version 9 or do I have to have android version 10

Q: QuestionAre these the same as the nuheara branded product?

Q: QuestionHow long for a recharge?

Q: QuestionAre those large HP logos going to be visible when worn in the ear like a human billboard for the company? That's not very tasteful nor stylish.

Q: QuestionWill I be able to use my HSA card to make this purchase?

Top-rated Hearing Aids

QuestionWill this product support Bluetooth streaming of phone calls (both directions!) on Android, and if so, what will be the minimum Android version required? What version of Bluetooth will it be using? Thanks.

QuestionDo these allow the adjustments to manage lows, mids, and highs?

QuestionIs there a trial period? 700 dollars is a lot to spend if these don't work for you

QuestionWhat diameter size in mm are the three included ear tip domes? Are open domes of the same size available? Do you expect actual practical usage might exceed 8 hours on a full charge? (Most peoples waking day is more like 15 or 16 hours,)

QuestionWhat's the return policy if they don't fit well or dissatisfied with performance?

QuestionWill not let me download the app that is needed to set up aids. My phone is version 14 and they keep giving me error message that this application is only good for phone 10 or less. how are you to use the hearing aids.

QuestionIs this a Hewlett Packard product??

QuestionAny chance these will come in nicer colors than this?

QuestionIf I miss place then do they have a Feature that I can find them like GPS

QuestionDo these use your phone as a hearing aid or are the self sufficient? My job does not allow phones so I won’t be able to use it as if I had my AirPods in.

QuestionAre the batteries replaceable and if so, can they be replaced by user? What is the expected life of the battery?

QuestionIf return is necessary, will Best Buy manage the return or will I have to work with manufacturer?

QuestionThis hearing aid is intended to which group of people with degree of hearing loss

QuestionWhen are these available? They have been "coming soon" for four months

QuestionDo these stream calls and music into both earpieces at once, or only one at a time.

QuestionCan I control this with the hp android ap and my moto e6 running version 9 or do I have to have android version 10

QuestionAre these the same as the nuheara branded product?

QuestionHow long for a recharge?

QuestionAre those large HP logos going to be visible when worn in the ear like a human billboard for the company? That's not very tasteful nor stylish.

QuestionWill I be able to use my HSA card to make this purchase?