“HP Officejet Pro 8610 stays offline. Can't get it to print. I have Windows 10.”
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1-6 of 6 Answers
Reexamine your hook up. Be sure that you followed all th installation directions correctly.
Sorry, there was a problem. Please try again later.Did you program it into working off of your router? You have to input your router info and password so it can go through your router to be on line. I hope this helps.
Sorry, there was a problem. Please try again later.Make sure your wireless internet is the same that the printer is on; meaning, make sure that if you use an extender or Netgate, sometimes a different wireless is assigned while the printer may be on another.
Sorry, there was a problem. Please try again later.Delete the printer software and re-install from a fresh download from the HP site.
Sorry, there was a problem. Please try again later.Unplug it for 30 seconds. Plug it back in. That should "reset" the printer. You may also want to make sure that your printer and computer are on the same network (I find this happens a lot with my laptop, especially in connecting between my regular Xfinity connection and the Public Xfinity connection). If your computer and printer are on different wireless networks, it will always show as "offline". If it will not connect after these two steps, you will probably need to contact HP. Hope that helps!
Sorry, there was a problem. Please try again later.Get rid of Windows 10. Nothing works with Windows 10! It is worse than 9!
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