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I had the same problem. I added only ten card stock paper at a time and it printed with no problem. If I added more it would not work. Also the weight can not exceed a certain amount.
Sorry, there was a problem. Please try again later.This is an issue even when you change the paper type to matte or plain thick paper on both the printer and your computer. It does not work well even when I only put one piece of cardstock in the paper tray. It's very annoying.
Sorry, there was a problem. Please try again later.GanderCopcop; This is tough one. HP's website suggests this: On the printer's control panel, click "Select" to open the printer menus, and then select "Paper Handling." Scroll up or down the menu to find "Tray." Select "Heavy" or "Card Stock" from the Tray menu. Then close the menus by pressing "Resume." By changing the "Paper Handling" feature, the printer would be able to adjust to the size difference and thickness. It's possible, though, that this model will not be able to handle a 65lb card stock. Best of luck.
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