Questions & Answers

Q: QuestionHow hot does it get for stock trading on my lap/

Asked 4 years ago by JThom.

Q: QuestionDid it have bluetooth

Asked 4 years ago by PauliePizza.

• A:Answer Hi PauliePizza, I'm your Intel technical assistant. According to the information provides by Best Buy, yes the laptop has Bluetooth enabled. Thank you for choosing Intel.

  Answered 4 years ago by Intel team

  
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Q: QuestionI know older answers from 8 months ago say that the display is 60 Hz, but what is the refresh rate in 2021? Has it been upgraded?

Asked 4 years ago by BBreen7.

• A:Answer The refresh rates is as indicated at 60 hz.

  Answered 4 years ago by DrKittyKittyVerified Purchase

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Q: QuestionPossible to connect Apple Monitor (Model - A1407) using the Thunderbolt or USB-C ports?

Asked 4 years ago by Bloomer.

Q: QuestionHello, would this be a good laptop for me to casually game on but also use as my everday laptop?

Asked 4 years ago by XxxSx.

• A:Answer That is exactly how I use it and it works perfectly. It is my work from home computer by day and my gaming computer by night. I would also recommend the omen 27i to go with it.

  Answered 4 years ago by AnonymousVerified Purchase

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Q: QuestionI love this laptop and I have it for about a month, but just recently the keyboard lights have been flashing random colors and flickering randomly. Nothing I do seems to fix this... anyone have a similar issue? What should I do?

Asked 4 years ago by clover.

• A:Answer Omen was having an issue with their lighting software being buggy. I am not sure if this has been fixed yet though.

  Answered 4 years ago by Jeremy

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Q: QuestionThis model comes with the rtx 2070 super max q right? I viewed the specs on multiple websites and this ek-00023dx model states it has this gpu, just wanting confirmation before purchase.

Asked 4 years ago by DemetrioD.

• A:Answer I just picked mine up today. Although I do see mine has the part #L98758 (2070S max q per the manual), I cannot tell it is indeed carrying the 2070S max q since all benchmarks and property settings are showing 2070 max q. Pictures attached for reference.

  Answered 4 years ago by Anonymous

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Q: QuestionHow well does this laptop run VR?

Asked 4 years ago by Ransley.

• A:Answer I play Beat Saber frequently. As long as it's plugged in, it runs smooth for me even while recording

  Answered 4 years ago by iNonEntity

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Q: QuestionHello, for future reference when I travel by car, can you recommend the best Charger to use in a vehicle via the Cigarette Lighter 12v/14v? I recently got the laptop a few months now and I haven't yet looked into an "On the ROAD Travel Charger. Thank you!

Asked 4 years ago by Johnny.

Q: QuestionWould this be a good system for VR?

Asked 4 years ago by likeabigdawg.

• A:Answer Light VR games that don't require more than say, what a desktop RTX 2060 can handle, should work fine. The USB C port on the right is the display port that directly connects to the GPU

  Answered 4 years ago by Jeremy

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Q: QuestionAny marks are on the scren are formed after a few days due to the squishness of the lid?

Asked 4 years ago by Hp.

• A:Answer Luckily, many abusive months later; no, none for me.

  Answered 4 years ago by BradTech

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Q: QuestionWhat 2070 card does this have? max-p? max-q? super?

Asked 4 years ago by packersfan036.

• A:Answer Your motherboard has to be an L98758-001 which can only come as an RTX 2070 SUPER™ as did my Omen 15-ek0023dx so double check yours.

  Answered 4 years ago by BradTech

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Q: QuestionWhat percentage of accuracy is the rbg and the adobe rbg

Asked 4 years ago by lowtide.

Q: QuestionIt shows the base processor speed on the specs, but what is the top speed of this processor?

Asked 4 years ago by Archistudent.

• A:Answer This OMEN Gaming Laptop has a processor speed of 2.6 GHz base frequency, up to 5 GHz.

  Answered 2 years ago by HP Team

  
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Q: QuestionAre there any 4K models with 120Hz? I don’t get why it isn’t listed here or on any other retail site I’ve seen it on, but the hp website said the 4K is only available for certain refresh rates including 120Hz

Asked 4 years ago by opo.

Q: QuestionHow much memory is on the video card? And what type of memory is on the video card?

Asked 4 years ago by laptopgeek.

• A:Answer 8GB

  Answered 4 years ago by BradTech

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Q: Questionso how many m2 slots is it 2. how many ram slots is it 2 and are both ram slots able to be replaced to up to 64gb. if i have two 2tb ssd all ready and one has windows and put it into this one it should boot up etc.

Asked 4 years ago by preorder.

• A:Answer 2 NVMe slots. The one on the left has your Windows installed, the one on the right is empty and open. Both RAM slots are replaceable and are XMP compatable, so neither are soldered to the board (sweet)! You can put a total of 64GB of RAM. As for just putting your Windows NVMe drive in, I believe you can yes, but if you had it on another machine you might have driver issues and such. You cannot replace the GPU or the Wireless Card as both are soldered to the Motherboard. If you get the AMD cpu version, you can replace the wireless card. Its WiFI 6 though, I mean if you really need 6e, then you won't be able to replace it in this exact laptop.

  Answered 4 years ago by Jeremy

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Q: QuestionCan I buy this laptop from Best Buy and then buy the HP 3 yr w/Accidental Damage and Theft Protection Plan separately from HP website? If yes, how should I do it?

Asked 4 years ago by Ash24.

Q: QuestionCan I put 2 of https://www.crucial.com/memory/ddr4/ct16g4sfra32a/ct18730539 in the two slots?

Asked 4 years ago by sagsriv.

• A:Answer Yes!

  Answered 4 years ago by whitey419Verified Purchase

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Q: QuestionPlease help!! For the life of me I cannot find the 32 gb upgrade for ram for this particular laptop can someone link it?

Asked 4 years ago by Josh.

• A:Answer You would need to purchase two separate 16GB sticks for your 32GB.

  Answered 4 years ago by Fortunate

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