Questions & Answers

Q: QuestionIs the RGB single zone 4 zones or each key on this model

Asked 3 years ago by Seven.

• A:Answer Hello. Thanks for your question. This HP Omen laptop has a Full-size, 4-zone RGB backlit, shadow black keyboard with 26-Key Rollover Anti-Ghosting Key technology.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan someone please tell me why im only to use the intel ssd controller and not ahci or any other driver? very confused. never seen this before.

Asked 3 years ago by packersfan036.

Q: QuestionDoes the computer connect to a drawing tablet?

Asked 3 years ago by Anonymous.

• A:Answer You should have no problem. The table will probably have a USB-A connector on the cable, and that will plug into one of the USB ports on the computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionHello Can I buy it with spanish keyboard? Thanks

Asked 3 years ago by JorgeMario.

• A:Answer Hello. Thanks for your question. No, you cannot get this HP Omen laptop with a Spanish keyboard. You do have the option to add a 2nd keyboard language during the setup.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat's the battery life? How long will it last unplugged?

Asked 3 years ago by Kenneth.

• A:Answer I am only getting about 3.5 hours with "mixed use" (web browsing and video), NOT the 6.75 hours claimed by HP in other answers. I'm seriously considering returning this after only 5 days due to this.

  Answered 3 years ago by chrisVerified Purchase

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Q: QuestionCan this laptop change its software to windows 10 home 64 bit?

Asked 3 years ago by Kevin.

• A:Answer No, you can not change the OS on this OMEN from the Windows 11 Home that is comes with the Windows 10 Home operating system.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this run WWE 2K22 and Days Gone?

Asked 3 years ago by Chibulls.

• A:Answer Hello. Thanks for your question. Yes, this HP Omen laptop can handle WWE 2K22 and Days Gone.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan the GPU, RAM or SSD be upgraded individually if ever necessary?

Asked 3 years ago by JT4768.

• A:Answer Yes, those components can all be upgraded if necessary, with the exception of the GPU. You'll just need to find a qualified technician to do the work. The Geek Squad at your local Best Buy will be able to do the work.

  Answered 3 years ago by HP Team

  
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Q: Questionis there separate video memory for the 3060 or does it use system ram?

Asked 3 years ago by bob.

• A:Answer It has a separate video memory.

  Answered 3 years ago by HP Team

  
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Q: QuestionHow long is the manufacture warranty, if one? what does it cover?

Asked 3 years ago by Warranty.

• A:Answer The HP warranty is one year, and it covers defects in parts and the labor to replace them. It does not cover accidental damage from things like drops and spills.

  Answered 3 years ago by HP Team

  
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Q: QuestionAre your products brand new or used

Asked 3 years ago by Dixdesigns.

• A:Answer While there are some refurbished computers, those are clearly marked. This computer, like most in Best Buy's inventory, is brand new.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the generation of the ports? Because I am interested in knowing their transmission speed: if they are 5Gb or 10Gb

Asked 3 years ago by pluis.

• A:Answer Hello. Thanks for your question. According to HP, this OMEN by HP Laptop 16-b0013dx has 1 Thunderbolt 4 with USB4 Type-C 40 Gbps signaling rate (DisplayPort 1.4, HP Sleep and Charge); 1 SuperSpeed USB Type-A 5 Gbps signaling rate (HP Sleep and Charge); and 2 SuperSpeed USB Type-A 5Gbps signaling rate. Here are the specs from HP: https://support.hp.com/in-en/document/c07939691

  Answered 3 years ago by HP Team

  
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Q: QuestionCan the computer connect to a drawing tablet?

Asked 3 years ago by Anonymous.

• A:Answer Yes, that should be no problem. Tablets typically have a USB-A or USB-C connector that can plug into one of the appropriate ports on the computer.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat is the Operating system on this laptop?

Asked 3 years ago by Alan.

• A:Answer This OMEN Gaming Laptop has the Windows 11 Home operating system.

  Answered 3 years ago by HP Team

  
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Q: QuestionI was wanting to upgrade to 2 16gb sticks of RAM what would you recommend for this laptop?

Asked 3 years ago by Lando.

• A:Answer I'd recommend a kit with two 16 gigabyte DDR4-3200 modules. That's the speed of the existing memory, so it would have the fewest changes to make.

  Answered 3 years ago by HP Team

  
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Q: Questionwhats the gpu wattage on the rtx 3060

Asked 3 years ago by jeen.

• A:Answer Furmark said 115w

  Answered 3 years ago by HarleysHardwareVerified Purchase

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Q: QuestionMy laptop lasts 2.5 hours unplugged, and I'm using battery saver & power mode at 50 screen brightness, switched to microsoft edge, unplugged externals, turned off backlit keyboard--but nothing seems to be working. How do I extend its battery life?

Asked 3 years ago by DonDao65.

• A:Answer Set the power profile to battery saving and make sure the mux switch isn't on

  Answered 3 years ago by HarleysHardwareVerified Purchase

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Q: QuestionWhich port can run discrete graphics on external monitor?

Asked 3 years ago by London.

• A:Answer Thank you for the question. Use either the Thunderbolt™ 4 with USB4™ Type-C or HDMI 2.1 port to run discrete graphics or an external monitor. To enable discrete graphics: Click Advanced. Select Built-In Device Options. Select Graphics, and then select Discrete Graphics. Click Save, and, when prompted, click Save changes and exit BIOS.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this laptop covered under HP Global warranty? Like if i travel to another country can i get the warranty claim in some other country?

Asked 3 years ago by HARSIMRATSETHI.

• A:Answer Yes, it will be covered under the HP Global Warranty, but the warranty terms will depend on what country you're in when you need warranty work.

  Answered 3 years ago by HP Team

  
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Q: QuestionCan it run VR at a good rate like fps good processing power (examples vrchat, boneworks, blade and sorcery)

Asked 3 years ago by Merci.

• A:Answer There are too many variables to give you an fps number. However, the computer has a fast processor and a very powerful video card, so you should see a high frame rate.

  Answered 3 years ago by HP Team

  
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