Questions & Answers

Q: QuestionCan the ram be upgraded?

Asked 4 years ago by Bean.

• A:Answer Yes it can.

  Answered 4 years ago by HP Team

  
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Q: QuestionHow do you replace a battery for this computer

Asked 4 years ago by BobsLaptop.

Q: QuestionHi. I would need it to have at least 16gb ram. Is it possible to order it with this modification? How much would it cost? Thank you

Asked 4 years ago by Pablo.

Q: QuestionI don't think the laptops in the pics match. First pic- doesn't have a fingerprint scanner. Second & third pic- has fingerprint scanner. Also, it doesn't say it comes with B&O Audio in the specs but the laptops in the pics have B&O. Is this a scam?

Asked 4 years ago by Adeni.

• A:Answer Hello, Adeni. We apologize for the confusion. This HP Pavilion Laptop 15-eh0010nr does not have a fingerprint reader. This laptop has audio by B&O (Bang & Olufsen).

  Answered 4 years ago by HP Team

  
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Q: Questiondoes this have windows 10.

Asked 4 years ago by jake.

• A:Answer Yes, this laptop has Windows 10 Home 64 bit pre-installed.

  Answered 4 years ago by HP Team

  
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Q: QuestionDoes this come with Microsoft Office Programs?

Asked 4 years ago by Paddles.

• A:Answer There is a 30 day trial of Microsoft Office on this laptop, which includes Word, Excel, and PowerPoint. We recommend purchasing Microsoft Office with this laptop.

  Answered 4 years ago by HP Team

  
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