1-2 of 2 Answers
If you purchase the unit with Windows 10 in S mode, printer drivers can only be downloaded from Microsoft store (or other stores approved by MS if they ever allow). Unfortunately many older printer models are no longer supported, as a result an approved driver for an older printer might not be available for downloading. Some printer manufacturers (such as HP and Epson) have developed “generic” Win10 drivers that support multiple older printers, but typically don’t support all functionality of a specific printer. When you initially attach your printer to a USB port, WIn10 will attempt to locate the most compatible driver and then start the download automatically. If no driver is available the printer will show in the Devices/Printer screen as “not supported” or similar. Currently, the only possible way to support an outdated printer is to take Win10 out of S mode. This process is not reversible, and typically not advisable for a novice user. Dropping S mode also drops the security of only executing tested and approved software. In other words, it opens the possibility of acquiring malicious software even if accidental and/or unbeknownst. If that’s not enough to stop you, you cannot be assured the computer and Win10 will be able to support the driver until after switching off S mode and attempting to load the driver. At that point there’s no turning back (without loading a completely new version of Win10). Maybe not what you want to read, but one might be best served by replacing an older printer to go along with a new computer rather than dropping S mode. Virtually all new printers on the market today have an approved driver available via Microsoft’s automatic download portal.
Sorry, there was a problem. Please try again later.Hi and thanks for your great question today! Our HP printers have printer software available for download from our HP Support Site.
Sorry, there was a problem. Please try again later.