Questions & Answers

Q: Questionwhat is its trade in value?

Asked 5 years ago by cttt.

• A:Answer Yes, it only comes in silver.

  Answered 5 years ago by Jamie42

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Q: Questionwhat is the trade in value?

Asked 5 years ago by cttt.

Q: Questiondoes this laptop have a cd player on it and can I play my dvd on it?

Asked 5 years ago by Bird.

• A:Answer It doesn't come with a CD/DVD drive.

  Answered 5 years ago by chillbroVerified Purchase

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Q: QuestionCan you play steam games on this computer?

Asked 5 years ago by Jackbelle.

• A:Answer There are some Steam games that will work on this computer, but the most popular titles are both too large for the onboard storage and will require more processing and memory power than this laptop offers.

  Answered 5 years ago by HP Team

  
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Q: QuestionWould I be about to run Adobe Photoshop CC on this?

Asked 5 years ago by Anna.

• A:Answer You can run Photoshop on this laptop, although an i5 processor is typically recommended for a smooth experience.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes it have built in cam?

Asked 5 years ago by Joey.

• A:Answer Yes it does Come with a built in camera but that is not that great. Can be used for Skype calls nthg more can be done.

  Answered 5 years ago by Jillu001

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Q: QuestionDoes this computer have a backlit keyboard? How do I turn it on if so? I have already tried Fn + f5 and Fn + f12 but nothing is working.

Asked 5 years ago by Lindsey.

• A:Answer This model does not have the backlit keyboard.

  Answered 5 years ago by HP Team

  
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Q: QuestionHello, my HP Pavilion X 360 cord is broken. kindly let me know the specific number of the other one I need to buy

Asked 5 years ago by Anonymous.

• A:Answer The HP Pavilion x360 - 14m-dh1001dx model requires a 45 watt charger. The part number for the power adapter is 741727-001 and for the power cord is: L19367-001. If that is not your model, I would suggest partnering with a blue shirt member in the computer department at Best Buy.

  Answered 5 years ago by HP Team

  
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Q: Questiondoes this hp come with blue tooth capabilities? does this hp come with windows 10 or is it seperate?

Asked 5 years ago by LoRenee.

• A:Answer Comes with windows 10 and has Bluetooth capabilities

  Answered 5 years ago by Dawnk2010

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Q: QuestionSo is it not necessary to have a laptop that's DVD or cd built in anymore?

Asked 5 years ago by Anonymous.

• A:Answer Not at all

  Answered 5 years ago by Dano

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Q: QuestionI hate touchscreen.....there is still the built in mouse pad below the keyboard, correct?

Asked 5 years ago by Anonymous.

• A:Answer Yes there is a mouse pad below the key board and you can also set up a hand held mouse which is a lot easer. Also the computer comes in the "S" mode which prevents programs from being downloaded or not operable. I had to pay $42.60 to get that fixed on my computer which I believe was WRONG for a computer that is about 2 weeks old ! It took a tech with Geeks less than 10 minutes to fix it which equates to in excess to $255.60 per hour which I believe is outrageous ! Bill M

  Answered 5 years ago by AnonymousVerified Purchase

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Q: QuestionWhen is this next going to be available because i need it by Monday the 13th?

Asked 5 years ago by Chels.

• A:Answer I would recommend reaching out to the customer service team at Best Buy.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop ideal to run quick books on?

Asked 5 years ago by Anonymous.

• A:Answer Yes it can.

  Answered 5 years ago by Alibaba

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Q: QuestionCan you play Sims 4 and its extension packs on this laptop?

Asked 5 years ago by Skky37.

• A:Answer Yes you can with out any issues.

  Answered 5 years ago by Alibaba

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Q: QuestionBattery life?

Asked 5 years ago by Tom.

• A:Answer The battery life is rated at 12 hours and 15 minutes on this laptop.

  Answered 5 years ago by HP Team

  
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Q: QuestionIs this laptop trash to play on with discord and roblox

Asked 5 years ago by Jason.

• A:Answer Most likely

  Answered 5 years ago by NashAbby17

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Q: QuestionDoes this laptop support a wireless mouse

Asked 5 years ago by me.

• A:Answer Yes this laptop supports the use of a wireless mouse.

  Answered 5 years ago by HP Team

  
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Q: QuestionI HAVE AN HP PAVILION NOW AND IT CAN BECOME SUPER SLOW SOMETIMES. DOES THIS COMPUTER BECOME SLOW AS WELL SINCE IT IS ALSO A PAVILION?

Asked 5 years ago by KATELYN.

• A:Answer All computers seem to slow down over time. It has nothing to do with the model, but software gets more complex, things may get installed and uninstalled, and if your current computer has a conventional hard drive, the data may become fragmented (split into chunks scattered over the drive. All of these things can cause a computer to slow over time.

  Answered 5 years ago by HP Team

  
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Q: QuestionDoes the HP Pavilion x360 Convertible 14m-dh1001dx have a keyboard that has a backlight or light? If so how do you turn it on? Ty.

Asked 5 years ago by Tavito78.

• A:Answer No backlight but you can buy a light that plugs into the USB port. Under $20

  Answered 5 years ago by olluVerified Purchase

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Q: QuestionAre you able to play games on it ? Like newer games ?

Asked 5 years ago by Austin.

• A:Answer That will depend on what kinds of games you're referring to.

  Answered 5 years ago by HP Team

  
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