Questions & Answers

Name: HP - Smart Tank 5000 Wireless All-in-One Supertank Inkjet Printer with up to 2 Years of Ink Included - White
Brand: HP
SKU: 6555693
Price: 249.99 USD
Rating: 4.4 (616 reviews)

HP - Smart Tank 5000 Wireless All-in-One Supertank Inkjet Printer with up to 2 Years of Ink Included - White

Model:: Smart Tank 5000; |
SKU:: 6555693

User rating, 4.4 out of 5 stars with 616 reviews.

Highly rated by customers for:

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QuestionIf I don’t use the printer for a few months and the print head dries and jams up, how can i clean it for do I have to replace the printheads?
Asked 1 year ago by Roadrunner.
- Answer The printer has a "clean printhead" routine built into it. So you can run that (possibly several times if the printheads are really clogged. Typically, however, if you turn the printer off on the printer itself (not by using something like a power strip's "off" button the printer will cap the print heads, which will greatly extend the time before you need to run the "clean printhead" routine.
  Answered 1 year ago by HP Team
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Questioncan this printer be used for sublimation heat crafts
Asked 1 year ago by kim.
- Answer Hello, Kim! The HP Smart Tank 5000 does not support traditional sublimation printing directly onto fabrics, however, it does work perfectly with the use of iron-on heat transfer paper. As long as you are using iron-on heat transfer paper designed for InkJets without the use of specialty inks, you will have a pleasant experience creating anything you can think of! Thank you for your question!
  Answered 1 year ago by HP Team
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QuestionIf there is no color ink available, will it still print black??
Asked 1 year ago by Roadrunner.
- Answer Sadly all of the printer manufacturers anymore say that the printer needs to use a little bit of color when printing black and white. It is a pain if you have one or more two pages to print and it stops because you are out of yellow (or another color). We had a Canon printer for almost 15 years and you could continue printing in black and white if one, two or all three colors were out. You just didn't want to do it long term but you could still print 10-20 more pages in black and white in order to finish a project. We also had used third party ink which the companies now a days will tell you that can damage the printer causing it to not last very long. I would say that 15 years was pretty good for a printer in general but to also have used third party ink and to have ran it without color several times over the years - we averaged about 500 pages a month for personal and three businesses, was proof what the printer manufacturers are claiming is necessarily true unless they have since manufactured the printers to fail when out of one color or if you don't used their ink. When they eliminate the competition for ink, they can charge whatever they want. We went from spending about $50.00 a year on third party ink to over $500.00 on name brand ink after buying a new printer last year that would not recognize third party ink after updating the firmware.
  Answered 1 year ago by Anonymous
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QuestionHow does the 2 year ink come? Do I get a coupon or do I get the whole 2 year supply when I buy?
Asked 1 year ago by Gil.
- Answer The Smart Tank 5000 comes with bottles of ink that will print up to 6,000 black or color pages.
  Answered 1 year ago by HP Team
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QuestionIs this a copier and scanner also it does not specify
Asked 1 year ago by Robert.
- Answer Hello, thank you for your question. This model can copy and scan as well, though as it does not include an automatic document feeder, it is one page at a time.
  Answered 1 year ago by HP Team
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QuestionIs this printer compatible with 5ghz Wi-Fi or only 2.4ghz
Asked 1 year ago by Bert.
- Answer The Smart Tank 5000 printer is compatible with both 2.4 GHz or 5 GHz.
  Answered 1 year ago by HP Team
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QuestionDoes this printer require the subscription or is it like the old days? I bought a different printer a couple of months back and you had to have a subscription to print anything.
Asked 1 year ago by Tucker.
- Answer Hi Tucker! Thank you for your question. The HP Smart Tank 5000 does not require a subscription service to print.
  Answered 1 year ago by HP Team
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QuestionI am considering a HP Smart Tank 5000 printer. In the questions/answer section there are conflicting answers to whether this printer will AUTO print both sides. The "no" answers from HP are two months old. The "yes" HP is one-month old. Which is it?
Asked 1 year ago by quasihome.
- Answer Hello there. Thank you for your question! The HP Smart Tank 5000 does not support automatic two-sided printing.
  Answered 1 year ago by HP Team
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QuestionCan I use the printer wireless via Bluetooth with my phone?
Asked 1 year ago by Nexuw.
- Answer Hello Nexuw and thank you for asking. The HP Smart Tank 5000 does not support Bluetooth connections, only Wi-Fi. The printer has a Wi-Fi Direct mode that would allow it to connect to your phone wirelessly.
  Answered 1 year ago by HP Team
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QuestionDoes it reduce and enlarge
Asked 1 year ago by Bob.
- Answer Yes, it will, if you use the HP Smart app to control the printer.
  Answered 1 year ago by HP Team
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QuestionCan you easily print double-sided? Or do I have to do it manually?
Asked 1 year ago by Printer.
- Answer The Smart Tank 5000 printer does not have auto 2-sided printing, therefore you will have to flip the page manually.
  Answered 1 year ago by HP Team
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QuestionIt doesn't seem to "sleep". Is it best to leave it turned on or off?
Asked 1 year ago by Tommy.
- Answer If that's the case, it would be better to turn it off, using the power button on the printer. Not only will that save power, but it will cap the print heads so they're not constantly exposed to air, which can cause the ink to dry out in the printheads.
  Answered 1 year ago by HP Team
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QuestionWill the printer print on 300gsm watercolor paper (e.g. Arches brand paper)? Is the printer ink waterproof so that I can use watercolors on top of the printer ink?
Asked 1 year ago by WatercolorArtist.
- Answer Hello, thank you for your question. The HP 5000 Smart Tank is capable of printing on the following g/m² weights: Plain paper: 60 to 90 g/m²; Envelopes: 75 to 90 g/m²; Cards: up to 200 g/m²; Photo paper: up to 300 g/m². This model does not meet the requirements for cardstock going up to 300 g/m². Additionally, the ink for the Smart Tanks is a blend of dye-based (color) and pigment-based (black) inks, which the dye-based inks are not waterproof.
  Answered 1 year ago by HP Team
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QuestionPaper tray capacity?
Asked 1 year ago by Ghess.
- Answer Around 15 to 20 pages at a time
  Answered 1 year ago by JelleN
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QuestionI see where you can use the app on your phone to copy and/or scan. Can you scan directly to your computer?
Asked 1 year ago by vcsa11.
- Answer The phone app is mainly a program that lets you control where the scan is going. You can tell it to save the scan to the computer, and it will go there. It's really no different than when you'd use the screen on the printer to send the scan to the computer.
  Answered 1 year ago by HP Team
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QuestionWhat is the difference between HP Smart Tank 5000 and 5001?
Asked 1 year ago by Ken.
- Answer Hello Ken and thanks for asking. The difference is print speed. The HP Smart Tank 5000 prints at 10 ppm black, 5 ppm color, where the Smart Tank 5101 prints at 12 ppm black, 5 ppm color. (ppm = pages per minute)
  Answered 1 year ago by HP Team
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QuestionI bought the HP Smart tank 5000, because the product page features shows it has bluetooth connectivity. Now you're saying it doesn't! What am I supposed to do now? I don't have wifi. I have a mobile phone.
Asked 1 year ago by HPprinter5000.
- Answer Hello and thank you for the question! The HP Smart Tank 5000 series printer has Bluetooth Low Energy, which enables quick and easy setup. You can print from your phone using the WiFi Direct feature built into this printer, which does not require internet access.
  Answered 1 year ago by HP Team
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QuestionCan you print using a USB cable directly to the printer
Asked 1 year ago by Kooldad.
- Answer Yes, you can connect this printer to a desktop computer or a laptop using a USB printer cable.
  Answered 1 year ago by HP Team
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QuestionI have no internet at the farm, just on my Samsung phone. Can I still connect my laptop via cord and connect my phone wirelessly somehow? Thank you
Asked 1 year ago by Oldschoolfarmer.
- Answer Yes you will be able to use those connections simultaneously. However, the printer is equipped with a Wi-fi Direct mode that supports up to five devices, so you can have both your Samsung phone and laptop "talking" with this printer wirelessly.
  Answered 1 year ago by HP Team
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Questionis this printer capable of printing on sublimation paper for sublimation heat transfer type projects? it seems very similar to other sublimation printers to me.
Asked 1 year ago by HaleyD.
- Answer Hello HayleyD and thanks for asking. The HP Smart Tank 5000 can print on ink jet heat transfer papers used typically for making t-shirts. It is not a dye sublimation printer.
  Answered 1 year ago by HP Team
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Showing 1-20 of 102 questions

Questions & Answers

HP - Smart Tank 5000 Wireless All-in-One Supertank Inkjet Printer with up to 2 Years of Ink Included - White

Q: QuestionIf I don’t use the printer for a few months and the print head dries and jams up, how can i clean it for do I have to replace the printheads?

Q: Questioncan this printer be used for sublimation heat crafts

Q: QuestionIf there is no color ink available, will it still print black??

Q: QuestionHow does the 2 year ink come? Do I get a coupon or do I get the whole 2 year supply when I buy?

Q: QuestionIs this a copier and scanner also it does not specify

Q: QuestionIs this printer compatible with 5ghz Wi-Fi or only 2.4ghz

Q: QuestionDoes this printer require the subscription or is it like the old days? I bought a different printer a couple of months back and you had to have a subscription to print anything.

Q: QuestionI am considering a HP Smart Tank 5000 printer. In the questions/answer section there are conflicting answers to whether this printer will AUTO print both sides. The "no" answers from HP are two months old. The "yes" HP is one-month old. Which is it?

Q: QuestionCan I use the printer wireless via Bluetooth with my phone?

Q: QuestionDoes it reduce and enlarge

Q: QuestionCan you easily print double-sided? Or do I have to do it manually?

Q: QuestionIt doesn't seem to "sleep". Is it best to leave it turned on or off?

Q: QuestionWill the printer print on 300gsm watercolor paper (e.g. Arches brand paper)? Is the printer ink waterproof so that I can use watercolors on top of the printer ink?

Q: QuestionPaper tray capacity?

Q: QuestionI see where you can use the app on your phone to copy and/or scan. Can you scan directly to your computer?

Q: QuestionWhat is the difference between HP Smart Tank 5000 and 5001?

Q: QuestionI bought the HP Smart tank 5000, because the product page features shows it has bluetooth connectivity. Now you're saying it doesn't! What am I supposed to do now? I don't have wifi. I have a mobile phone.

Q: QuestionCan you print using a USB cable directly to the printer

Q: QuestionI have no internet at the farm, just on my Samsung phone. Can I still connect my laptop via cord and connect my phone wirelessly somehow? Thank you

Q: Questionis this printer capable of printing on sublimation paper for sublimation heat transfer type projects? it seems very similar to other sublimation printers to me.

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QuestionIf I don’t use the printer for a few months and the print head dries and jams up, how can i clean it for do I have to replace the printheads?

Questioncan this printer be used for sublimation heat crafts

QuestionIf there is no color ink available, will it still print black??

QuestionHow does the 2 year ink come? Do I get a coupon or do I get the whole 2 year supply when I buy?

QuestionIs this a copier and scanner also it does not specify

QuestionIs this printer compatible with 5ghz Wi-Fi or only 2.4ghz

QuestionDoes this printer require the subscription or is it like the old days? I bought a different printer a couple of months back and you had to have a subscription to print anything.

QuestionI am considering a HP Smart Tank 5000 printer. In the questions/answer section there are conflicting answers to whether this printer will AUTO print both sides. The "no" answers from HP are two months old. The "yes" HP is one-month old. Which is it?

QuestionCan I use the printer wireless via Bluetooth with my phone?

QuestionDoes it reduce and enlarge

QuestionCan you easily print double-sided? Or do I have to do it manually?

QuestionIt doesn't seem to "sleep". Is it best to leave it turned on or off?

QuestionWill the printer print on 300gsm watercolor paper (e.g. Arches brand paper)? Is the printer ink waterproof so that I can use watercolors on top of the printer ink?

QuestionPaper tray capacity?

QuestionI see where you can use the app on your phone to copy and/or scan. Can you scan directly to your computer?

QuestionWhat is the difference between HP Smart Tank 5000 and 5001?

QuestionI bought the HP Smart tank 5000, because the product page features shows it has bluetooth connectivity. Now you're saying it doesn't! What am I supposed to do now? I don't have wifi. I have a mobile phone.

QuestionCan you print using a USB cable directly to the printer

QuestionI have no internet at the farm, just on my Samsung phone. Can I still connect my laptop via cord and connect my phone wirelessly somehow? Thank you

Questionis this printer capable of printing on sublimation paper for sublimation heat transfer type projects? it seems very similar to other sublimation printers to me.