Questions & Answers

Q: QuestionDoes the printer have a built-in battery?

• A:Answer The HP Sprocket Photo Printer uses a Lithium-ion polymer battery.

Q: QuestionHow do you connect the printer to your smartphone?

• A:Answer You can connect the printer to your smartphone using Bluetooth.

Q: QuestionWhat is the maximum size of a photo that can be printed?

• A:Answer The maximum photo size that can be printed is 2 inches long by 3 inches wide.

Q: QuestionWhat is the capacity of the photo paper tray?

• A:Answer The tray capacity is 10.

Q: Questiondoes this bundle package come with ink ? or do you need to buy it.

Asked 2 years ago by BLUEBIRD.

• A:Answer The Sprocket printer does not need separate ink. The ink needed is embedded in the photo paper which this bundle comes with 20 sheets.

  Answered 2 years ago by HP Team

  
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Q: QuestionWill it print labels for packages?

Asked 11 months ago by Anonymous.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Hello and thank you for asking. The HP Sprocket uses ZINK thermal photo paper, which is not recommended for printing package labels as it can fade.

  Answered 11 months ago by HP Team

  
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Q: QuestionIs this printer compatible with a Samsung galaxy flip 3?

Asked 2 years ago by Ladywynn75.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer You can use the HP Sprocket printer with the Samsung Galaxy Flip 3.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you connect to a MacBook Air and print from it?

Asked 2 years ago by Chris.

• A:Answer No, the Sprocket printer will only connect to iOS and Android mobile devices.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you print from an ipad?

Asked 2 years ago by Anonymous.

• A:Answer As long as your iPad has Bluetooth connectivity and can download the Sprocket app, you should have no problem

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this compatible with an iPhone 8 or 9?

Asked 2 years ago by Stephanie.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Yes, the Sprocket Printer is compatible with the iPhone 8 and 9.

  Answered 2 years ago by HP Team

  
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Q: QuestionCan you use other brand photo paper with it like Instax photo 2x3 paper?

Asked 2 years ago by Chi.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Purple

• A:Answer No, the Sprocket printer will only print on the HP Sprocket paper.

  Answered 2 years ago by HP Team

  
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Q: QuestionIs this the original sprocket printer or the updated sprocket plus in this bundle? Thanks

Asked 2 years ago by Mary.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer This bundle comes with the Sprocket 200 printer.

  Answered 2 years ago by HP Team

  
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Q: QuestionHow much does the printer weigh?

Asked 2 years ago by Weight.

• A:Answer This Sprocket printer weighs .64 pounds.

  Answered 2 years ago by HP Team

  
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Q: QuestionWhat's the largest to smallest prints you can make? Is it compatible with Samsung galaxy phone?

Asked 3 years ago by Anonymous.

• A:Answer Hello. Thanks for your question. This HP Sprocket printer prints 2 x 3 inch photos. Yes, it is compatible with the Samsung galaxy phone.

  Answered 3 years ago by HP Team

  
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Q: QuestionDoes this item work for an iPhone?

Asked 3 years ago by Jamesmarybeth.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Purple

• A:Answer Hello. Thanks for your question. Yes, you can use an iPhone with this HP Sprocket printer.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this compatible with cannon cameras

Asked 3 years ago by Anonymous.

• A:Answer The Sprocket printer is compatible with iOS & Android devices (smartphones/tablets). It is not compatible with cameras.

  Answered 3 years ago by HP Team

  
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Q: QuestionWhat comes with the bundle everything in the picture

Asked 3 years ago by Lee.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Yes, everything in the picture is included in the bundle.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this Compatible with IPhones?

Asked 3 years ago by Xuchen.

• A:Answer Yes, the Sprocket is compatible with iPhones, you will just need to download the Sprocket App.

  Answered 3 years ago by HP Team

  
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Q: QuestionIs this printer compatible with Ipad?

Asked 3 years ago by Tw.

This question was asked about the related product: HP - Sprocket Portable Photo Printer Gift Bundle with 2"x3" Zink Photo Paper, Deluxe Case, Album & More - Pink

• A:Answer Hello, yes the Sprocket Printers are equipped with Apple AirPrint and will connect to your iPad through the same WiFi network. Thank you for being an HP customer!

  Answered 3 years ago by HP Team

  
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Q: QuestionCan this printer print wallet size photo

Asked 3 years ago by Anonymous.

• A:Answer The Sprocket printer prints 2” x 3” photos.

  Answered 3 years ago by HP Team

  
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