Questions & Answers

Q: QuestionWhat is the maximum power supply wattage of this docking station?

• A:Answer This HP Thunderbolt 4 dock has a maximum power supply wattage of 120W.

Q: QuestionWhich devices are compatible with this docking station?

• A:Answer This docking station is compatible with devices that have HDMI, DisplayPort, Network (RJ-45), and Thunderbolt ports.

Q: QuestionDoes this docking station have a wired connectivity technology?

• A:Answer Yes, this docking station uses wired connectivity technology.

Q: QuestionWhat type of cable lock slot does this docking station have?

• A:Answer This HP Thunderbolt 4 Docking Station has a Kensington Security Slot (K-Slot).

Q: QuestionHow many displays can this docking station support?

• A:Answer This Thunderbolt 4 docking station can support up to four 4K displays.

Q: QuestionWill this docking station allow me to daisy-chain 2 external Asus monitors with my HP Envy 15 laptop? My laptop has a USB-3 port, but no Thunderbolt port. My monitors have 2 HDMI ports and 1 VGA port each. Thank you.

Asked 1 year ago by DaisyChain.

• A:Answer The USB-C connections handle up to three monitors at 4K, which means you will be able to add 2 external monitors.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this product work with my HP ENVY Laptop 16-h1053dx? I see what appears to be two Thunderbolt ports on the right side. I plan on using one additional monitor with the option of adding a second monitor.

Asked 3 months ago by JSip52.

• A:Answer Thank you for the question. Yes, the 16-H1053dx has two Thunderbolt™ 4 with USB Type-C® 40Gbps signaling rate ports and is compatible with the Thunderbolt 4 Docking Station.

  Answered 3 months ago by HP Team

  
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Q: Questionjust purchased a A9PE7UA#ABA HP laptop from best buy. will this docking station work with this model of computer ?

Asked 3 months ago by steve.

• A:Answer Hi Steve. Thanks for your question. That laptop model does not support Thunderbolt 4 or video over the USB Type-C port. The USB Type-C port on that model is just for data transfer. It does not support a display.

  Answered 3 months ago by HP Team

  
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Q: QuestionThis same product sell for $60 at Amazon and other places, what is the difference?

Asked 4 months ago by Abushet.

• A:Answer Thank you for the question. Please compare HP product number 4J0A2AA with the one you are referring to. This is a 120-watt Thunderbolt Dock G4. It has an LED and a power button to power or wake the host system. Front components: 1 x USB-C data/power out, (USB 3.2 Gen 2 10 Gbps Data only). Side components: Right side: 1 x Kensington Standard Lock Slot; 2 x USB 3.2 Gen 1 ports - 1 on each side (charging) (5 Gbps). Back components: 2 x USB 3.2 Gen 1 (charging ports when docked) (5Gbps); 1 x HDMI 2.0 port; 2 x DisplayPort 1.4 ports; 1 AC adapter port; 1 x Ethernet port: 2 internal NIC cards to support 1Gb and 2.5Gb Ethernet; 1 x USB-C DP alt mode port; 1 x Thunderbolt™ 4 port. It supports up to four displays and has 4K capability. The dock includes a power supply, power cable, and one-year warranty.

  Answered 4 months ago by HP Team

  
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Q: QuestionWould it work with my laptop HP ENVY–17m-cg0013dx? Specs: 1SuperSpeed USB Type-C® 10Gbps signaling rate (USB Power Delivery, DisplayPort™ 1.4, HP Sleep and Charge); 1 SuperSpeed USB Typ-A 5Gbps signaling rate (HP Sleep and Charge); 2 SuperSpeed USB Typ-A

Asked 6 months ago by Slfin34.

• A:Answer Thank you for your question about this dock! This will not work with the USB-C port. However, you can use a regular USB-C dock with this.

  Answered 6 months ago by HP Team

  
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Q: QuestionWill this work with my HP Pavilion x360 laptop??

Asked 7 months ago by John313.

• A:Answer Hello there! If you want to use this HP Thunderbolt Dock 120W G4 (4J0A2AA) for the Intel vPro Active Management Technology, your laptop will need to be a vPro-enabled system. However, if you are only looking to utilize the Power Delivery and DisplayPort (external monitor) features, then your HP laptop needs to have at least a Thunderbolt 4 USB-C port. Thank you for your question!

  Answered 7 months ago by HP Team

  
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Q: QuestionWill this dock work with a HP 17, TPN-1139_320M3AV laptop? Ty.

Asked 8 months ago by Chuck.

• A:Answer Hi Chuck! No, you don't have the proper port on your laptop.

  Answered 8 months ago by HP Team

  
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Q: QuestionIs this compatible with Surface Studio 2 Desktop, not laptop? If not, what is that is similar?

Asked 8 months ago by Studio2.

• A:Answer Thank you for your question on this HP Thunderbolt Docking Station! Since Thunderbolt is a universal specification, this dock will run with the Surface Studio 2 Desktop!

  Answered 8 months ago by HP Team

  
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Q: QuestionIs this compatible with Laptop model HP 15-dy2095wm?

Asked 8 months ago by mdarty.

• A:Answer Hello and thank you for asking. The HP 15-dy2095wm does not have any Thunderbolt 4 ports, and would not be compatible with a Thunderbolt docking station.

  Answered 8 months ago by HP Team

  
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Q: QuestionDo you make an extension for the laptop connector on this dock? I need about another 3' on my existing dock

Asked 11 months ago by Eric.

• A:Answer Eric, thank you for your question on the cable length. The Best Buy site has Thunderbolt cables in the 2 meter (a little over six feet) and 3-meter ( about ten feet) lengths, but no extensions. The cables are universal, and makes sure they are Thunderbolt 4.0 before you purchase.

  Answered 11 months ago by HP Team

  
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Q: QuestionWill this work with HP model # 16-ac0023dx and windows 11? I am looking to run two additional monitors plus use my laptop monitor.

Asked 11 months ago by Jonny.

• A:Answer Thank you for your question, Jonny! The HP Envy x360 model you described in your question will work with this dock! The laptop is equipped with Thunderbolt on one of its USB-C ports. Make sure you have it connected to the respective port, which will have an icon on it.

  Answered 11 months ago by HP Team

  
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Q: QuestionHello, I bought this to use with my HP Envy x360 laptop and it does not work with monitor or charge my laptop. When I researched this, it said it was compatible. What can be the problem.

Asked 1 year ago by Sheldon.

• A:Answer Apologies for your experience. We'd need your Envy model number to completely answer your inquiry. Please reach out to your local Best Buy for assistance.

  Answered 1 year ago by HP Team

  
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Q: Questionwill this work with Model:17-cw0023dx

Asked 1 year ago by Docking.

• A:Answer Yes, it will work just fine with that model computer.

  Answered 1 year ago by HP Team

  
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Q: QuestionWill this docking station charge my HP Probook 450 G9 notebook, with intel Core i5 1235W win10 Pro?

Asked 1 year ago by UWMEL.

• A:Answer Unfortunately, no it won't

  Answered 1 year ago by HP Team

  
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Q: QuestionI purchased the HP envy 2-1 listed here: https://www.bestbuy.com/site/hp-envy-2-in-1-15-6-full-hd-touch-screen-laptop-intel-core-i7-16gb-memory-512gb-ssd-natural-silver/6535818.p?skuId=6535818 Is this dock compatible with that laptop?

Asked 1 year ago by Hpdockquestion.

• A:Answer Yes, it's compatible with that laptop.

  Answered 1 year ago by HP Team

  
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