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Your price for this item is $42.99
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Page Showing 1-11 of 11 questions
  • QuestionWhat is this used for? What are its functions? Why is it $249?

    Asked by JaneO.

    • Answer It works like a deep tissue massager to relieve aching muscles and prevents muscle cramps. I find after using this, I don't get muscle cramps anymore after my exercise. It relieves my aching shoulder, neck, and lower back after all day of sitting behind my desk. My wife uses to relieve her lower back pain. My teenage daughter uses it to relieve sore muscles after her soccer practice and games. The reason for the high price comparing to other massager is that it works better than any else out there. The motor is so strong that I rarely use it above it's lowest setting.

      Answered by stargazer

  • QuestionCan this be used to easy period cramps

    Asked by Reeces.

    • Answer Hi there! It is intended for the back, but we have heard about customers getting relief for that as well!

      Answered by Hyperice

  • QuestionWould this help with relief from Sciatic pain

    Asked by Leezal.

    • Answer It will definitely help but it won't cure your symptoms. I have lower back issues and the massage with heat works well.

      Answered by Anonymous

  • QuestionHow do I change the amount of time so it stays on longer?

    Asked by Lynn.

    • Answer The Venom has a preset session time of 20 minutes that can't be changed. This is done as a safety precaution to ensure that the device isn't turned on when stored, or isn't in use for a excessive period of time by accident. To use the device longer than 20 minutes though, you can manually just start a new session when the first one is completed.

      Answered by Hyperice

  • Questionare there sizes on this item/

    Asked by Anonymous.

    • Answer The Venom back is a one size fits all. However we do offer an extension strap that you can request by sending an email to our Hypercare team. Please reach out to [email protected] for further assistance.

      Answered by Hyperice

  • QuestionDoes this work for larger body types? Like a US size 16 woman? The models are very thin and no information is provided in the specifications.

    Asked by jessicat.

    • Answer I’m a 6ft male wearing 42” waist pants and I can barely fasten this device. Customer service is difficult to access but i was told they can send a free extender 7-10 days shipping. I’m at day 13 and still no extender. I’m having trouble getting any further response from them regarding that. I will likely return the device in a few days if no extender. The device has potential with proper, responsive support from hyperice but so far I’m not getting that.

      Answered by Jake

  • QuestionCan this be utilized if I have a pacemaker?

    Asked by mojlady1.

    • Answer Hi there! Please do not use the Venom, or any vibration device, without first obtaining approval from your doctor if any of the following apply: Pregnancy, diabetes with complications such as neuropathy or retinal damage, wear of pace-makers, recent surgery, epilepsy or migraines, herniated disks, spondylolisthesis, spondylolysis, or spondylosis, recent join replacements or IUD's, or plates or any concerns about your physical health. Frail individuals and children should be accompanied by an adult when using any vibration device.

      Answered by Hyperice

  • QuestionGood morning Can this be used while working out And do you have a brace to keep the kneecap tracking properly Thank you Frank Andia

    Asked by Anonymous.

    • Answer This is not a brace, it is a heat pack and massager. It would not support for training

      Answered by Adamb

  • Questioncan i change the battery on Hyperice venom back black

    Asked by Anonymous.

    • Answer Hi there! Please contact our customer support team at [email protected] and an agent will be able to get this resolved for you!

      Answered by Hyperice

  • QuestionWhy is the venom not running it lights up but when I press start it’s not working

    Asked by Anonymous.

    • Answer Hi there! Please note that your Venom screen functions similar to an phone screen, and will automatically lock if not used for a few seconds. To unlock it and start your cycle or change the settings, please press the red unlock/lock button on the side of the screen once. You will know it's unlocked because the screen will light up more than it does when it is locked.

      Answered by Hyperice