Questions & Answers

Q: QuestionWhen will it be back in stock?

Asked 4 years ago by Adam.

• A:Answer In stock now

  Answered 3 years ago by Tarcan

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Q: Questionwhen will this be in stock again

Asked 4 years ago by techguy.

Q: QuestionCan I only change the RGB colors on a Microsoft computer?

Asked 4 years ago by HyperX.

• A:Answer Hey! Yes, the only way to change the RGB colors is through the NGENUITY App, a Windows 10 only app. Feel free to hit us up if you have any questions or concerns.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionWould this work and be compatible with the Xbox One? I am a new streamer on twitch and want to provide a better quality audio experience. Thanks

Asked 4 years ago by TC.

• A:Answer This is INCORRECT. The HyperX Quadcast will not work with XBOX One or XBOX OneX. The console does not support natively the USB technology to support this microphone. However it is my understanding that you can run it through your PC with a capture card and use it that way.

  Answered 3 years ago by Webdementia

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Q: QuestionCan you use just one specific color or is it on cycle at all times?

Asked 4 years ago by Anonymous.

• A:Answer You can pick a single color for the the top part and the bottom part it has two lightd that can be changed to any color

  Answered 4 years ago by Tonebones73Verified Purchase

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Q: QuestionHello, I apologize if the following is a silly question. I parent a young musician and aspiring YouTuber, and this is our first rodeo. Would this microphone be compatible with the Sony Alpha A6500 mirrorless camera? Thank you for your feedback!

Asked 4 years ago by APR.

• A:Answer Sorry Apr, don’t know that detail regarding compatibility. My son seems happy with the mic and the quality. Paco

  Answered 4 years ago by PacoVerified Purchase

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Q: QuestionMy mom threw out my box, and I need to find the piece that connects to a boom arm. Can anyone help me find this replacement piece? I have been looking for hours.

Asked 4 years ago by BurrritoLOCO.

• A:Answer I recommend contacting HyperX regarding that. From what I have heard, they were willing to replace some people's adapters for free.

  Answered 4 years ago by KalyVerified Purchase

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Q: QuestionSo if I get this microphone, what mount shock/holder would be good for gaming?

Asked 4 years ago by Luke.

• A:Answer The microphone itself comes with a shock mount/ holder itself. It would be sufficient in the case of the mic working but for a more podcast feel, the Blue, compass boom arm is a good recommendation.

  Answered 4 years ago by KalyVerified Purchase

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Q: QuestionHow do the colours work?

Asked 4 years ago by cocculous.

• A:Answer You'll need to go to the manufacturer's website to download the HyperX NGENUITY software on a computer running microsoft Windows in order to customize the RGB lighting on the HyperX Quadcast S. Google "HyperX NGENUITY software", it should be one of the first results.

  Answered 4 years ago by Anonymous

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Q: QuestionDoes it come with a microphone cord?

Asked 4 years ago by Angie.

• A:Answer It comes with a cord that is usb into your Pc.

  Answered 4 years ago by BrandonVerified Purchase

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Q: QuestionCan you use on an Xbox one or just ps4 and pc

Asked 4 years ago by Thomas.

• A:Answer Yes, you can use an Xbox, ps4, and Pc

  Answered 4 years ago by ApolloVerified Purchase

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Q: QuestionShould someone have a video capture card would this microphone possibly work for other consoles since the audio is going through the our computers?

Asked 4 years ago by Omen.

• A:Answer Yes, you just add an Audio capture to OBS or whatever program you use

  Answered 4 years ago by BrandonVerified Purchase

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Q: QuestionWhen will this be back in stock?

Asked 4 years ago by Rion.

Q: QuestionI see this is compatible with ps4, it is also compatible with xbox series X?

Asked 4 years ago by Dish.

• A:Answer Hey Dish, No, the QuadCast S microphone is not compatible with any Xbox One consoles.

  Answered 4 years ago by HyperX Product Expert

  
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Q: Questionwhich boom arm is preferred for this specifically model please

Asked 4 years ago by vukie.

• A:Answer Any universal boom arm will work with this mic. It depends on your setup so just do a little research into what you want from a boom arm and whichever you decide on should work with this mic.

  Answered 4 years ago by NoahVerified Purchase

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Q: QuestionWill it work with the series x

Asked 4 years ago by Chibitas.

• A:Answer It should. I assume you would plug it into the console.

  Answered 4 years ago by PhionaaVerified Purchase

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Q: QuestionWill it work on a ps5

Asked 4 years ago by Jt.

• A:Answer Hey Jt! Yes, the QuadCast S microphone is compatible with the PS5 console.

  Answered 4 years ago by HyperX Product Expert

  
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Q: QuestionCan it work on the ps5

Asked 4 years ago by Jt.

• A:Answer Hey Jt! Yes, the QuadCast S microphone is compatible with the PS5.

  Answered 4 years ago by HyperX

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Q: QuestionWhen will this item be back in stock?

Asked 4 years ago by Megan.

Q: QuestionWhat is the difference between the Regular Quadcast and the Quadcast S

Asked 4 years ago by Questioner.

• A:Answer As far as I know it's really just that you can change the LED/ RGB colors. I'm no pro tho so

  Answered 4 years ago by Lizard

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