A:Answer Hello,
We are sorry to hear about your experience and thank you for expressing your concern. I am unable to fully access your situation, but the issue may be that your downloads are all being installed into the 120GB SSD, but you should be able to redirect your downloads to your 1TB Hard Drive as this system does come with that as well. If this does not resolve your issue, please give us a call at (888)-618-6040 and our technical support will be able to assist you further in resolving this. Our Technical Support hours are Mon - Fri from 8:30 am - 5:00 pm PST. Thank you for your question!