Questions & Answers

Name: iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black
Brand: iBUYPOWER
SKU: 6362983
Price: 1169.99 USD
Rating: 4.7 (1313 reviews)

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black

Model:: BB970; |
SKU:: 6362983

User rating, 4.7 out of 5 stars with 1313 reviews.

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QuestionI have two lights that are not lit
Asked 5 years ago by linwei.
- Answer Yes I legit took the computer home only yesterday and discovered that two of the LEDs were not working. Turns out that the two pins on the back side we're just not plugged in for some reason. Seems to be a very common issue with this computer. Turn your computer off. Remove the side solid metal panel and you will see a bunch of loose wires. try to follow the wires from where the LEDs are from to find which wires are the unplugged ones. Then look for the rgb controller which is located in the center And re plug in the plugs. A way to figure out where the RGB controller is, is to find the LEDs that are on and see where they are plugged into. Once you find that little controller just plug the other ones in. Turn your PC back on and they should work. I spent two or three hours trying to figure this out and figured it would be really helpful to post this online for another. Have a great day!
  Answered 5 years ago by Shmumoo
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QuestionHow much FPS does it run on Fortnite?
Asked 5 years ago by Tragic.
- Answer I have mine capped at 240 and sits steady at it no problem on max settings but goes well passed it when I put unlimited
  Answered 5 years ago by southTXgoat
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QuestionWhat brand is this pc's motherboard?
Asked 5 years ago by Questions.
- Answer It comes with an ASROCK B365M IB-R motherboard.
  Answered 5 years ago by CommunityAnswer
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QuestionDoes this pc come with the 2 WiFi antennas like I’ve seen in a video.
Asked 5 years ago by DarkLunar.
- Answer Yes it does! And the wifi works great you just have to put both of them on
  Answered 5 years ago by Aaron
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QuestionHow many watts is the power supply?
Asked 5 years ago by DP.
- Answer Hello, The power supply is 600 watts. Thank you for your question!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWould this pc be good for gaming and streaming.
Asked 5 years ago by Skullzzz.
- Answer Definitely for gaming. Ive never streamed before so nott sure how much of a load that would be but Ive played GTA V on max Graphics while downloading another 40+ GB game and playing music in the background and never had even a stutter in performance across the board. It also boots in less than 30 Seconds. Honestly impressive.
  Answered 5 years ago by Mikey
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QuestionDoes this computer come with Wi-Fi? I didn't see anything in the specs.
Asked 5 years ago by Santa.
- Answer Yes, it comes with wifi and Bluetooth
  Answered 5 years ago by BB970
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QuestionI can add 32 GB RAM (2 of 16 gb each) with 2400 mhz? Works with his 16 gb 2666 mhz together? Thank you!!
Asked 5 years ago by Kngjorge.
- Answer Hello, Yes you can have 32GB of RAM in this system. However, we recommend using the same model RAM to ensure that it works, as issues can arise if you use two different type of RAM models in the same system. That being said, if you already have the RAM, you can test it, and having two different RAM speeds is possible on the computer, it will just default to the lower speed.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhat kind of power supply does it have? And is it a well known company?
Asked 5 years ago by Jaysong.
- Answer Hello, We use a variety of brand name power supplies in our systems depending on what we have in stock. This system has a 600 watt 80 Plus Gold power supply!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhat wattage power supply is in this?
Asked 5 years ago by Anonymous.
- Answer Hello, This system currently uses a 600w power supply. Thank you.
  Answered 5 years ago by iBUYPOWER Product Expert
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Questioni been trying to find the motherboard manual for the asrock B365M IB-R that is on this build but can find noting or on there website? do you have a link or how would i go about get it? also want to look up if there's any updates in the bios
Asked 5 years ago by sfear.
- Answer I purchased this system 12/01/19 & have also been searching for info on this mobo. I contacted iBuypower & was told: "The IB version is the same hardware as the non IB." Fine, but still didn't tell me which non IB version. So, I contacted ASRock tech support, via e-mail. There response was: "ASRock does not have bios, manual, utilities nor support". Then suggested I contact iBuypower (which I had already done). I emailed ASRock back regarding this & their response was: "Contact your seller and return it". Unhappy with all those answers, I did some research & it appears the B365M IB-R is a modified version of the B365M Pro4. That's the closest match I have found. Now, I am very pleased with the system & have no intentions on returning it. I'm just disappointed neither iBuypower or ASRock can provide documentation on this.
  Answered 5 years ago by Cybax
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Questiondoes this have outputs for 2 monitors as it sits?
Asked 5 years ago by oldguy.
- Answer Hello there, Yes, this system has 2 video outputs, 1 HDMI and 1 DisplayPort. Thank you and please let us know if you have any other questions!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionWhat's the motherboard in here? Does it have an NVME slot?
Asked 5 years ago by Aular.
- Answer Hello, This computer has an ASROCK B365M IB-R motherboard. It is compatible with NVME devices.
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionCan you add more fans with out modding the case or is 4 the max it can support
Asked 5 years ago by Yoda.
- Answer Hello, There is a space at the top for 2 fans!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionDoes this have windows 10 installed on it already
Asked 5 years ago by Liam.
- Answer It does have win 10 home
  Answered 5 years ago by LaureanoO
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QuestionWill this desktop come with any pre-installed “bloatware”? Like unnecessary software and such...
Asked 5 years ago by Anonymous.
- Answer Hello, This PC does not come installed with bloatware!
  Answered 5 years ago by iBUYPOWER Product Expert
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QuestionIs the Windows activated already or do I have to buy it separately?
Asked 5 years ago by AJMom.
- Answer This computer comes with windows 10 home already installed and ready to go
  Answered 5 years ago by Phil
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QuestionCan this computer run triple monitors? and is there room for a 2nd SSD drive?
Asked 5 years ago by molonlabe23.
- Answer This computer can run up to four monitors, depending on the specific brand and line of graphics cards they throw into the case. Mine, which has an MSI Ventus-variant of the 2060S, has one HDMI port and 3 DisplayPorts, making it compatible to run 4 monitors. To answer your second question, you can fit 2 more SATA 2.5 SSDs in the back of the case, and one NVMe based-SSD on the motherboard, located right above the graphics card.
  Answered 5 years ago by Anonymous
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Questioncan additional usb ports be added
Asked 5 years ago by Anonymous.
- Answer Yes, you can. One way to do it could be by buying an external hub, which only plugs into one USB port. Or, you could buy a USB expansion card, which plugs into the unused PCI-e slot that comes with the motherboard (one is already taken by the graphics card). However, the expansion card would only be accessible from the back of the case, while an external hub can be places anywhere you have an existing USB port.
  Answered 5 years ago by Anonymous
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QuestionCan you add the following SSD to the motherboard: Samsung - Geek Squad Certified Refurbished 970 EVO Plus 1TB Internal PCI Express 3.0 x4 (NVMe) SSD with V-NAND Technology
Asked 5 years ago by GeeGee12.
- Answer Hello, Yes you can add this SSD to the system!
  Answered 5 years ago by iBUYPOWER Product Expert
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Questions & Answers

iBUYPOWER - Gaming Desktop - Intel Core i7-9700F - 16GB Memory - NVIDIA GeForce RTX 2060 SUPER - 1TB HDD + 480GB Solid State Drive - Black

Q: QuestionI have two lights that are not lit

Q: QuestionHow much FPS does it run on Fortnite?

Q: QuestionWhat brand is this pc's motherboard?

Q: QuestionDoes this pc come with the 2 WiFi antennas like I’ve seen in a video.

Q: QuestionHow many watts is the power supply?

Q: QuestionWould this pc be good for gaming and streaming.

Q: QuestionDoes this computer come with Wi-Fi? I didn't see anything in the specs.

Q: QuestionI can add 32 GB RAM (2 of 16 gb each) with 2400 mhz? Works with his 16 gb 2666 mhz together? Thank you!!

Q: QuestionWhat kind of power supply does it have? And is it a well known company?

Q: QuestionWhat wattage power supply is in this?

Q: Questioni been trying to find the motherboard manual for the asrock B365M IB-R that is on this build but can find noting or on there website? do you have a link or how would i go about get it? also want to look up if there's any updates in the bios

Q: Questiondoes this have outputs for 2 monitors as it sits?

Q: QuestionWhat's the motherboard in here? Does it have an NVME slot?

Q: QuestionCan you add more fans with out modding the case or is 4 the max it can support

Q: QuestionDoes this have windows 10 installed on it already

Q: QuestionWill this desktop come with any pre-installed “bloatware”? Like unnecessary software and such...

Q: QuestionIs the Windows activated already or do I have to buy it separately?

Q: QuestionCan this computer run triple monitors? and is there room for a 2nd SSD drive?

Q: Questioncan additional usb ports be added

Q: QuestionCan you add the following SSD to the motherboard: Samsung - Geek Squad Certified Refurbished 970 EVO Plus 1TB Internal PCI Express 3.0 x4 (NVMe) SSD with V-NAND Technology

QuestionI have two lights that are not lit

QuestionHow much FPS does it run on Fortnite?

QuestionWhat brand is this pc's motherboard?

QuestionDoes this pc come with the 2 WiFi antennas like I’ve seen in a video.

QuestionHow many watts is the power supply?

QuestionWould this pc be good for gaming and streaming.

QuestionDoes this computer come with Wi-Fi? I didn't see anything in the specs.

QuestionI can add 32 GB RAM (2 of 16 gb each) with 2400 mhz? Works with his 16 gb 2666 mhz together? Thank you!!

QuestionWhat kind of power supply does it have? And is it a well known company?

QuestionWhat wattage power supply is in this?

Questioni been trying to find the motherboard manual for the asrock B365M IB-R that is on this build but can find noting or on there website? do you have a link or how would i go about get it? also want to look up if there's any updates in the bios

Questiondoes this have outputs for 2 monitors as it sits?

QuestionWhat's the motherboard in here? Does it have an NVME slot?

QuestionCan you add more fans with out modding the case or is 4 the max it can support

QuestionDoes this have windows 10 installed on it already

QuestionWill this desktop come with any pre-installed “bloatware”? Like unnecessary software and such...

QuestionIs the Windows activated already or do I have to buy it separately?

QuestionCan this computer run triple monitors? and is there room for a 2nd SSD drive?

Questioncan additional usb ports be added

QuestionCan you add the following SSD to the motherboard: Samsung - Geek Squad Certified Refurbished 970 EVO Plus 1TB Internal PCI Express 3.0 x4 (NVMe) SSD with V-NAND Technology