Questions & Answers

Q: Questionso i already own this and i love it but i'm not sure how to change the rgb lights. it didn't look like it came with a remote so i'm not sure how to do it..?

Asked 4 years ago by shan.

• A:Answer Download an app called Asrock Polychrome RGB from there you'll be able to control all the RGB

  Answered 4 years ago by Vyrthian

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Q: Questionwhen will this pc restock?

Asked 4 years ago by Anonymous.

• A:Answer tuesday

  Answered 4 years ago by Anonymous

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Q: QuestionIs the 16 GB of ram dual channel?

Asked 4 years ago by John.

• A:Answer Yes it is

  Answered 4 years ago by TryftzOnYT

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Q: QuestionDoes it have 2 hdmi ports for two monitors?

Asked 4 years ago by Rhys.

• A:Answer I looked up the GTX 1660 and its showing some that have an hdmi and a display port, and then some that have an hdmi and three display ports... trying to figure out which one is in this one.

  Answered 4 years ago by BeastOfCarnage

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Q: Questionwhat power supply have this pc?

Asked 4 years ago by gabriel1902.

• A:Answer 700 Watts This model PC will come with a 700 Watts power supply. If you have any other questions, please feel free to reach out to iBUYPOWER tech support at 888-618-6040.

  Answered 4 years ago by BestBuyDan

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Q: QuestionWhen does it normally restock?

Asked 4 years ago by Asperd.

• A:Answer I talked to an associate at the store. They restock on the 29th and I heard you should try to get it early because they sell out as fast as they get them

  Answered 4 years ago by Konrad

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Q: QuestionIs the pc ready to go out of the box once the monitor is all setup and stuff like that?

Asked 4 years ago by Anonymous.

• A:Answer Yes, it came fully pre-built and was ready to use right out of the box. Just had to remove all the stickers and screw on the wifi antennas on the back, and then go through windows setup/updates, etc.. it booted up fine first time. I did have to open the case quick to remove the stickers from both sides of the glass. The case is very easy to open.

  Answered 4 years ago by Anon123

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Q: QuestionWhat is the motherboard?

Asked 4 years ago by Jay.

• A:Answer It is an AsRock B560M-C

  Answered 4 years ago by Eduardo

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Q: QuestionDoes this have Wifi? and if not how can you add it?

Asked 4 years ago by Mike.

• A:Answer It can connect to Wifi, if you want to connect to wireless wifi then you'll simply have to attach 2 antennas that come with the pc and then connect to the wifi.

  Answered 4 years ago by Eduardo

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Q: QuestionY’all I’m just starting pc gaming and idk if I should buy this pc someone help me plzzzz is this a good pc to buy right now cause I’m scared to get scammed plz I need help!!

Asked 3 years ago by Teject.

• A:Answer If you are starting with gaming, this is a fine PC to get. You don't have to do any fancy set up to get it going. Follow the paper instructions for setting it up/plug it in, get a good screen for it, and it'll work right away. (It did for me) It is very large and heavy so make sure to have a sturdy place to put it with lots of air circulation. Make sure nothing gets on top of it. The price is reasonable enough for the specs that it has (in spring 2021). Use the Bestbuy compare tool thing to compare it with others that are in stock now and it still stacks up nicely price-wise.

  Answered 3 years ago by MasqueradePony

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Q: Question1. What is the type and rating of the power supply. 2. Why is it not listed in Specs?

Asked 4 years ago by JoeG.

• A:Answer Because it varies depending on what they can get or have on hand. They told someone 700W, but mine came with a noisy, smoky 500W generic one that I had to replace.

  Answered 3 years ago by butters

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Q: QuestionCan I change the parts in the pc to better ones if I wanted to ?

Asked 3 years ago by Carlos.

• A:Answer Hello, Yes you can upgrade any of the components in this system if you'd like!

  Answered 3 years ago by iBUYPOWER Product Expert

  
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Q: QuestionI received this PC yesterday and the box says it comes with an accessory bag. I have looked everywhere and I don't think I received one. Who would I contact?

Asked 3 years ago by Tess.

• A:Answer Hello, Please contact our customer service team and they will be able to assist you. Sorry about that!

  Answered 3 years ago by iBUYPOWER Product Expert

  
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Q: QuestionHow do you control the RGB on the mouse. Is there any control other than off/on for the Keyboard

Asked 3 years ago by Avid.

• A:Answer Hello, Unfortunately you cannot control the RGB on the mouse and keyboard.

  Answered 3 years ago by iBUYPOWER Product Expert

  
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Q: QuestionSo, from the picture of the system, it has 4 ram slots. But on the info it says only 2 ram slots being able to go to 128GB of ram which is impossible with only 2 ram slots. As i've looked and there is no such thing as 64gb ram. Which is right?

Asked 4 years ago by Anonymous.

• A:Answer Hello, We apologize, the specs are incorrect and have been updated. The system has 4 RAM slots.

  Answered 3 years ago by iBUYPOWER Product Expert

  
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Q: QuestionIs that free keyboard and mouse too ?

Asked 4 years ago by Kaven.

• A:Answer yes, they are

  Answered 4 years ago by senpairick

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Q: QuestionCan I use a monitor through hdmi for this pc?, Or do I need an old AUX cord to use a monitor?

Asked 4 years ago by WG.

• A:Answer It does have one HDMI port in the back along with 3 Display ports, so you can use HDMI for one monitor. If you want to use more than one monitors, you will need to use Display port cables.

  Answered 4 years ago by ATam

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Q: QuestionWould this play games like GTA V or other Xbox one games via the pc app? is this a good graphics card that will last at least a couple years?

Asked 4 years ago by Kyle.

• A:Answer Yes, you can play other Xbox games on your PC, the Gtx 1660 super is a card with good value for money to play all the games on the market with good resolutions and fps, it lasts quite a long time.

  Answered 4 years ago by Samuel

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Q: QuestionWould like to have 32RAM. I have what came with the computer. Two sticks total of 16RAM. Am overwhelmed with the different options available. Can anyone tell me what RAM would actually work with this PC?

Asked 1 year ago by Ann.

Q: QuestionWhat kind of power supply does this PC use?

Asked 2 years ago by Anomymous.