Questions & Answers

Q: QuestionIF I BUY A DOUBLE DIN RADIO FRIM YOU GUYS, IS THE INSULATION FREE???? IM CHARGED WIRE HARNESS & NEW KIT FOR AROUND THE RADIO CORRECT????

Asked 3 years ago by Ryan.

• A:Answer NOTHING IS FREE. THEY WILL CHARGE YOU FOR EVERYTHING YOU NEED. MAKE SURE YOU ARE THERE AND SEE THE INSTALLATION. THE GUY THAT PUT MY STEREO DIDN'T PUT MY GPS CABLE.

  Answered 3 years ago by Oscar

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Q: QuestionDo you replace cadillac cue systems or maybe only the screen

Asked 3 years ago by Anonymous.

• A:Answer Ues

  Answered 2 years ago by Anonymous

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Q: QuestionI want to retrofit a navigation system w/rear camera for a 2006 Mercedes Benz Cabriolet. Can you do that? Do you have the equipment in stock or will I have to wait? Total cost? thx, fm

Asked 4 years ago by frankm.

• A:Answer Hi Frank! Thanks for the questions! We should be able to take care of this. It's possible that depending on the store, some of the parts may need to be special ordered. To simplify the process, I'd recommend reaching out to your local Best Buy store's Autotech team. They can make sure we can get all of the parts and give you a definitive answer for the service. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionWould like to purchase an install of unit with backup camera installation. It's a tesla style 12.1" in dash monitor. It will be here at end of June. Requires some programming of functions (nav, mirror link, etc). Are you able to install? Dr. Helen

Asked 4 years ago by Installation.

• A:Answer Hi there. Thanks for your question! We might be able to do that. We'd like to learn more about the backup camera you purchased and see if everything checks out. Please get in contact with your local Best Buy to get started. You can find information about your local store at www.bestbuy.com/storelocator

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionI'm trying to get a new radio for my Cadillac xts 2013 and your best by app keep telling Me that every radio I pick dont fit do you put new radios in my model and year Cadillac And if so witch radio do you recommend

Asked 4 years ago by Radio.

• A:Answer Hi there. Thanks for reaching out to us for this. For this particular vehicle, most radios won't fit so it makes sense that you're getting those errors. We'd recommend getting in contact with your local Best Buy's Autotech installers to help you find your available options. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionI want to upgrade my Mazda with Apple car play. I know I need to buy the hardware that installs to get Apple car play but I want to know if it can be done with Best Buy

Asked 4 years ago by Karen.

• A:Answer Hi Karen. Thanks for your great question! Apple Carplay is awesome! Best Buy can absolutely help you out with that. We can assist in finding the right parts for your Mazda and can even install it. We'd recommend getting in contact with your local Best Buy to get started. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 4 years ago by GeekSquadSupport

  
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Q: QuestionDo you guys install radios purchased from somewhere else? I have 2005 Chevy Malibu and wanted to buy a Bluetooth radio and have it installed in my car.

Asked 5 years ago by Brianna.

• A:Answer Thanks for your question, Brianna. We should be able to install your radio regardless of where it was purchased if it is compatible and contains all necessary parts. We recommend partnering with your local Best Buy for any questions with parts and compatibility. You can find information about your local store at www.bestbuy.com/storelocator.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionBought a Bluetooth Connect for wives car from Best Buy. Do you offer installation service

Asked 5 years ago by Pat.

• A:Answer Hi Pat. Thank you for your question! We do offer services for bluetooth device installation. To get started, please call us at (800) GEEK-SQUAD or (800) 433-5778 to provide us with more information so we can best take care of you.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan you recommend a double din radio for a 2000 ford f-150?

Asked 5 years ago by Bob.

• A:Answer Hey there! Before you make any purchasing decisions, we would recommend meeting with one of our Autotechs to check out your vehicle and see what's possible. Please visit http://bby.me/teppe to set up your free consultation.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionCan I get a pair of unlock from rack keys for my Sony CDX-GT52W car stereo at my local Best Buy?

Asked 5 years ago by Camaro86.

• A:Answer That's a terrific question. With apologies, Best Buy does not offer this product for sale.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI have a 2012 Honda accord exl coupe. Would you be able to install back up camera with a stock head unit?

Asked 5 years ago by Jojo.

• A:Answer Hello! We may be able to do that, but we’d want to check the vehicle out first to be sure. Please visit bby.me/uf6al to set up a free consultation at your local Best Buy. ^Jenni

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionIf I bôught a 2019 car wìth all this back up camera stuff could a CD player be installed in it

Asked 5 years ago by Anonymous.

• A:Answer Great question! You’ll want to schedule an appointment with one of our Autotechs to check out your vehicle to make sure this is a service we’ll be able to perform. Please visit bby.me/uf6al to set up a free consultation.

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionI purchased a serrus radio from Amazon and had Best Buy install it for me. I was under the impression the install workmenship carried a one year warranty. Now im reading only merchandise purchased at Best Buy is warrantied fot install work. Which is it?

Asked 5 years ago by Jerry.

• A:Answer To clarify, we offer a lifetime workmanship guarantee on all installations performed by our Geek Squad Autotechs. If there’s an issue with the Sirius radio we’ve installed, be sure to schedule an appointment at the link below, so our Autotechs can take a closer look: http://bby.me/teppe

  Answered 5 years ago by GeekSquadSupport

  
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Q: QuestionHello, I am planning to buy security GPS tracker (Automatic Pro - Live Vehicle Tracking). This unit snaps right on to OBD-II port. However, my OBD is hidden behind a has cover on which is part of a dashboard. Can best buy install

Asked 6 years ago by owln555.

• A:Answer Yes but they might damage your dashboard doing it and then offered to spray paint my dashboard! See for yourself. I had them install an entire unit and camera and they the installer trashed my vehicle and the equipment still doesn’t work. They also left wires hanging.

  Answered 6 years ago by BruinVerified Purchase

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Q: QuestionSo I have an 01 lexus is300, ive got a pioneer double din head unit. I”ve got all the equipment needed. Its all wired up. But I dont get any sound, how much would it be to have my wiring looked at?

Asked 7 years ago by Jp.

• A:Answer -Jp Sorry for the delay! Having been a car installer myself for quite some time, I believe your car may have a factory amplifier which needs to be integrated into, or bypassed. We'd love to take a closer look, and I believe we have the answers you're looking for! I'd recommend calling your local Best Buy to speak with your Geek Squad Autotech today!

  Answered 7 years ago by GeekSquadSupport

  
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Q: QuestionWill Geek Squad install back up camera? This will be a new install for the camera, and it will connect to the car audio.

Asked 8 years ago by albeK.

• A:Answer Yes we can install back up cameras. Only things with the car stereo is it would have to be a after market in dash screen for it to work. If you have the stock radio we can still install the back up camera but you will need the 3.5 inch screen for the back up camera

  Answered 8 years ago by autotech837

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Q: QuestionCan you install a double din unit in a single din space of a 2000 chevy silveradoI have a 2000 Chvey Silverado with a 1.5 Din stereo. I would like to install a double Din touch screen unit. Can you do that and if so what do you charge for that work?

Asked 10 years ago by Anonymous.

• A:Answer There is a special dash kit that would have to be order (DP-3002B) to convert the older Silverado to double din

  Answered 8 years ago by autotech837

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Q: Questionif i order the touch screen off a different site am i still able to get it installed through you guys if so how much would it cost ?

Asked 1 day ago by mia.

Q: QuestionWhat can I replace my 2019 Subaru outback display with? It is experiencing the screen delamination that so many users experience, but it is out of warranty. Are there aftermarket units that can go in there vs. the current infotainment system?

Asked 6 days ago by MVander08.

Q: QuestionI own a 2018 Nissan Sentra and I was wondering if they would install a CarPlay and what specs would it have to be to work? Please hit me back soon.

Asked 1 week ago by Anonymous.