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The problem with Shredding paper, it all comes in different thickness, so if you grab different pieces of paper to shred, it could possibly be thicker then the recommended amount to shred at one time. Also, plastic will also jam up a shredder with ease. When my Shredder jammed up, I put the Shredder upside down, and pulled as much of those jammed pieces of paper out with Needell-nose-plyers, which usually works. If that doesn't work, then you need to open up the cutting case carefully and see what is jamming it, which I also have done on my other Shredder machine. Plastic is a no, no for these Shredders, as the plastic will jam the Shredder with ease. Hope this helps.
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Sorry, there was a problem. Please try again later.Hi there. Ok, to help w/ Ur problem. First, unplug the unit- try to remove the Shredder part wearing some Safety gloves. Remove from the shredder All ,” old paper that got stuck in the mechanism,” Clear all the old pieces and especially if metal got Stuck( some old staples, etc) gotta Clear it. Then carefully reattach the shredder to the bottom part. As Long as u didn’t Burn out the motor, Should work Fine.
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