Questions & Answers

Q: QuestionI understand that Insignia is Best Buy brand. Could you please advise me what company actually produces 130-Can Beverage Cooler of Insignia?

Asked 2 months ago by Seth.

• A:Answer Hi Seth, Thank you for reaching out and sharing your feedback about the Insignia™ 130-Can Beverage Cooler. We appreciate your interest in our product! Insignia™ is indeed a brand exclusive to Best Buy, and our products are manufactured by various trusted partners to meet our quality standards. Unfortunately, we don't disclose the specific manufacturers for our products. If you have any further questions or need assistance, feel free to reach out to our customer support team. - Emman | Insignia Products

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan it fit in a dishwasher space

Asked 5 months ago by Anonymous.

• A:Answer Hi there. The Insignia™ 130-Can Beverage Cooler, with dimensions of 33 3/4 inches in height, 21 1/2 inches in width, and 22 3/8 inches in depth, should fit in a standard dishwasher space, which typically measures around 34 inches in height, 24 inches in width, and 24 inches in depth. However, it's always best to measure your specific space to ensure a proper fit. Ivy | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes the electrical plug have a ground? 3 prong plug?

Asked 1 year ago by TomTom.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ 130-Can Beverage Cooler comes with a 3-prong plug, which typically indicates that it includes a ground connection. Keith | Insignia Support https://www.bestbuy.com/site/insignia-130-can-beverage-cooler-silver/6405496.p?skuId=6405496

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionI just bought mine is it normal to have foam insulation overspray on the bottom

Asked 3 years ago by Anonymous.

• A:Answer For product support, please visit https://www.insigniaproducts.com/email-us

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs it possible to turn off the blue light the indicates the temperature?

Asked 3 years ago by MattB.

• A:Answer This unit does not have a button to turn off the display.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs there an internal configuration where a standard beer bottle can be stored standing up?

Asked 3 years ago by LFC.

• A:Answer Yes! You can easily remove a shelf to store beer bottles standing up.

  Answered 3 years ago by newtoaz

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Q: QuestionIs this very loud / noisy during normal use? How about when the compressor kicks on? Does the compressor turn on frequently? I would like to install this in my home office, but I do have web meetings and can't have this be very loud.

Asked 3 years ago by Beege.

• A:Answer It is silent when the compressor is off and when it runs it sounds like a small refrigerator running; however, it isn't annoying and super loud.

  Answered 3 years ago by gogolfergirl

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Q: QuestionWhat are the internal dimensions for this unit? Thanks!

Asked 4 years ago by ThomasRoyal.

• A:Answer The internal dimensions for this unit are: 27.9" H x 17.7" W x 16.1" D.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionIs this unit silver or is it grey paint? Does it resemble stainless steel? Also is this a new model? Where can I find a review on this fridge?

Asked 4 years ago by SadieW.

• A:Answer The door is all one smooth piece of glass, the frame is a painted metal under the glass, resembling stainless steel. This is a new model

  Answered 4 years ago by Kasey19

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Q: QuestionWhat code E4 means?

Asked 6 days ago by Rudy.

• A:Answer Thank you for your inquiry! The E4 error code on the Insignia™ 130-Can Beverage Cooler typically indicates a defrost sensor malfunction. This sensor is responsible for monitoring frost buildup and regulating the defrost cycle. When the cooler displays this error, it usually means the sensor is either not functioning correctly or is not being detected by the system. To troubleshoot, you can try unplugging the unit for a few minutes and then plugging it back in to reset the system. If the error persists, inspect the cooler for any visible frost buildup or obstructions near the sensor area, which is often located near the evaporator. Keith | Insignia Support

  Answered 5 days ago by InsigniaCustomerSupport

  
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Q: Questioncan the insigna 130 can cooler # 6405496 be installed as a under cabinet frig

Asked 1 month ago by Maverick1970.

• A:Answer Thank you for your inquiry! The Insignia™ 130-Can Beverage Cooler (#6405496) is designed to be a freestanding unit and is not recommended for under-cabinet installation. It requires adequate ventilation to operate efficiently, and placing it under a cabinet could restrict airflow and potentially cause overheating. If you still want to place it under a counter, ensure there is sufficient clearance around the cooler—at least 1/2 inch on the sides and 1 3/4 inches at the back—to allow for proper ventilation. Keith | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionCan you order addition or replacement shelves?

Asked 2 months ago by Anonymous.

Q: QuestionThere's a little metal bubble (about 1" x 2" or so) on the inside right side with some little slots in it. Don't see any reference in manual. Is this for air flow? Or what? Thanks, GeneG

Asked 4 months ago by GeneG.

• A:Answer Hi there! The little metal bubble with slots you see inside your Insignia™ 130-Can Beverage Cooler is a part of the air circulation system. These slots help ensure proper airflow within the cooler, which is essential for maintaining an even temperature throughout the unit. This feature helps keep your beverages consistently chilled. If you have any other questions or need further assistance, feel free to ask! -Rolf | Insignia Support https://www.bestbuy.com/site/insignia-130-can-beverage-cooler-silver/6405496.p?skuId=6405496

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow long is the electrical cord, and where does it come out of the back?

Asked 4 months ago by GeneG.

• A:Answer Hi GeneG! The Insignia™ 130-Can Beverage Cooler has an electrical cord that is approximately 6 feet long. The cord comes out from the lower back of the unit, making it easy to plug into a nearby outlet without much hassle. If you have any other questions or need further assistance, feel free to ask! Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 4 months ago by InsigniaCustomerSupport

  
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Q: QuestionHOW TO REVERSE DOOR?

Asked 5 months ago by WATER.

• A:Answer To reverse the door on your Insignia™ 130-Can Beverage Cooler, please refer to the user manual for detailed, step-by-step instructions. The manual will guide you through the process safely and accurately. If you need any further assistance or have specific questions, feel free to ask! Patricia | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionHow loud is it compared to other models?

Asked 5 months ago by Mookylatte.

• A:Answer The Insignia™ - 130-Can Beverage Cooler is generally considered to be relatively quiet compared to other models in its category. While specific decibel levels are not always provided, user reviews often highlight its quiet operation as a positive feature. If noise level is a significant concern for you, it might be helpful to check customer reviews or product specifications for other models to compare. If you have further questions or inquiries, please do not hesitate to ask!

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs the interior stainless steel?

Asked 5 months ago by Dan.

• A:Answer Thank you for your inquiry! The interior of the Insignia™ 130-Can Beverage Cooler features chrome wire shelves rather than stainless steel. Keith | Insignia Support https://www.bestbuy.com/site/insignia-130-can-beverage-cooler-silver/6405496.p?skuId=6405496

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionWe have had this fridge for 2 1/2 years. It's awesome! Dumb accident hit the corner of the glass just right with a heavy bottle and it cracked like car safety glass. Still works. I just need a replacement front door. Any ideas?

Asked 5 months ago by Door.

• A:Answer Hello! Thank you for reaching out to us. For better assistance in obtaining the part number and information on where to order it, please feel free to contact our Customer Service hotline at 1-877-467-8289. We look forward to helping you! - Carl | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionDo these shelves slide in and out?

Asked 5 months ago by miker.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ 130-Can Beverage Cooler features adjustable shelves that can slide in and out. This allows you to customize the interior space to fit different sizes of cans and bottles. Keith | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionI would like it delivered and installed at Myrtle Beach South Carolina

Asked 6 months ago by Isaac.

• A:Answer Thank you for your interest in the Insignia™ 130-Can Beverage Cooler. Best Buy offers delivery and installation services for this product in Myrtle Beach, South Carolina. You can arrange for these services during the checkout process on the Best Buy website or by visiting the Best Buy store located at 1145 Oak Forest Ln, Myrtle Beach, SC. If you need further assistance, please let us know. Your satisfaction is important to us. Keith | Insignia Support https://www.bestbuy.com/site/insignia-130-can-beverage-cooler-silver/6405496.p?skuId=6405496

  Answered 6 months ago by InsigniaCustomerSupport

  
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