A:Answer I have 2 ice trays in mine and they both have ice in them. When I plugged it in for the first time, I set it to the coldest temperature. I put the ice trays into the freezer section with water and within a reasonable time, there was ice. I was actually surprised at how quick I had ice. I have since raised the temperature a notch (warmer setting) and I still have 2 trays of ice in the freezer section. It would seem that if somebody's does not make ice, it is not functioning correctly.
Also, remember that if you laid it down for transportation, let it stand upright for at least a few hours before plugging it in so that the refrigerant settles back into where it should be before being run. Not doing this could cause the fridge to not function properly. I put mine in place and then went home without plugging it in. The next morning I plugged it in and it has worked perfectly since. Makes ice, keeps my drinks cold and everything.
This is just my experience and my 2 cents.