Questions & Answers

Q: QuestionWhat is the capacity of this refrigerator?

• A:Answer This Insignia refrigerator has a total capacity of 20.5 cubic feet.

Q: QuestionDoes this Insignia refrigerator have an ice maker?

• A:Answer This refrigerator is ice-maker ready, but you would need to purchase it separately. The compatible ice maker model is NS-ICEF2W2.

Q: QuestionHow is the temperature controlled in this refrigerator?

• A:Answer This refrigerator has electronic temperature controls.

Q: QuestionWhat type of lighting is used in the refrigerator?

• A:Answer This refrigerator uses LED lighting to illuminate the interior.

Q: QuestionWhat is the freezer capacity of this refrigerator?

• A:Answer The freezer capacity of this refrigerator is 5.8 cubic feet.

Q: QuestionDoes this refrigerator require manual defrosting?

• A:Answer No, this Insignia refrigerator has a frost-free design, so you don't need to defrost it manually.

Q: QuestionCan anyone please suggest if it's ideal to keep this refrigerator in my garage or in basement(unfinished)? I live in Connecticut

Asked 1 year ago by sanjurulz.

• A:Answer Garage

  Answered 1 year ago by JlauVerified Purchase

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Q: QuestionIs this fridge noisy?

Asked 1 year ago by Sunny.

• A:Answer this refrigerator does not make any audible noise as compared to my replaced Whirpool refrigerator.

  Answered 1 year ago by ChakWVerified Purchase

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Q: QuestionIs there a way to adjust the swing of the door so that it opens wider?

Asked 2 months ago by Kiwi2021.

• A:Answer Hi there! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator does not have an adjustable swing angle, but you can reverse the door to open from the opposite side. If you're looking to make the door open wider, unfortunately, the hinge design doesn’t support swing-angle adjustments beyond its default range. — Shiela | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan gallon of milk fit in any of the door shelves?

Asked 1 year ago by Willyone.

• A:Answer Yep. Sure can. The two lower shelves are wide. Can hold gallon jugs or tons of water bottles.

  Answered 1 year ago by RaymondE1974Verified Purchase

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Q: QuestionWhat is the warranty period for the compressor on this model? Does it offer a 10-year warranty similar to Samsung and LG, or is it limited to just one year?

Asked 1 year ago by Babloo.

• A:Answer Hi Babloo, The Warranty Period lasts for 1 year (365 days) from the date you purchased the Product. Your purchase date is printed on the receipt you received with the Product. Insignia Products Marites www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionAre the doors reversible left to right?

Asked 1 year ago by Pat.

• A:Answer Yes the doors are reversible.

  Answered 1 year ago by KathyJVerified Purchase

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Q: QuestionWhat is the model number for the optional ice maker

Asked 2 years ago by Newfridge.

• A:Answer NS-ICEF2W2

  Answered 1 year ago by Anonymous

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Q: QuestionWhere can I find the operating manual and the Energy Star certification information for this fridge?

Asked 2 years ago by Manual.

• A:Answer On the energy star website, see picture

  Answered 2 years ago by Anonymous

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Q: QuestionHow many watts are required to run this refrigerator? Need to know in case I have to connect it to a generator during a power outage.

Asked 2 weeks ago by Speedster.

• A:Answer Great question, Speedster! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator (Model NS-RTM20SS3) uses up to 170 watts of power. That’s the maximum it might pull during active cooling or defrost cycles. Tine | Insignia Support

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionIs the upper drawer in the refrigerator moveable or is it fixed in the center?

Asked 1 month ago by RussellM.

• A:Answer Hi Ebisnks, thanks for reaching out! Yes, the upper drawer in this refrigerator is movable. We hope this helps you with your decision! If you have any other questions, feel free to ask. - Carl | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionIs the stainless steel magnetic?

Asked 2 months ago by Anonymous.

• A:Answer Thank you for your inquiry! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification – Stainless Steel likely has a stainless steel–look finish, which is common for many budget-friendly models. This type of finish is often not magnetic, especially if it's a brushed or coated stainless steel veneer rather than solid stainless steel. Keith | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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Q: Questioncan you deliver it to me

Asked 3 months ago by Anonymous.

Q: QuestionDoes the 20.5 cubic ft refrigerator have an inverter compressor

Asked 3 months ago by Argonaut.

• A:Answer Hi Argonaut, Thank you for reaching out and sharing your feedback about the Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification. We're happy to assist with your question! The Insignia™ 20.5 Cu. Ft. Top-Freezer Refrigerator does not feature an inverter compressor. It uses a standard compressor to maintain the cooling efficiency and performance. If you have any further questions or need assistance, feel free to reach out to our customer support team. - Emman | Insignia Products

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionWhat codes are needed to get the insignia NS-RTM20SS3 out of demo mode

Asked 4 months ago by Anonymous.

• A:Answer Thank you for your inquiry! To exit demo mode on the Insignia™ - 20.5 Cu. Ft. Top-Freezer Refrigerator with ENERGY STAR Certification - Stainless Steel (NS-RTM20SS3) refrigerator, you typically need to press a specific combination of buttons. According to the user manual, you can try pressing and holding the "Freezer" and "Refrigerator" buttons simultaneously for about 5 seconds. You should hear a beep or see the display change, indicating that demo mode has been deactivated. If this doesn't work, refer to the user manual for detailed instructions or contact Insignia customer support for assistance. Keith | Insignia Support

  Answered 4 months ago by InsigniaCustomerSupport

  
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