“How does the auto defrost cycle work on this Insignia? The freezer is at -11 and after 2 days ice cream is not solid. There is more frost inside freezer than you would think.there should be. Can defrost be manually initiated. No manual with unit.”
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Hi, Based on the product specifications, this freezer automatically defrosts itself like no need to thaw your freezer or chip away at ice buildup. However, if you notice that there is something wrong with its defrosting cycle, I suggest to please contact Insignia at 1-877-467-4289 so we can further assist you. Insignia Support Lea https://www.insigniaproducts.com/
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