A:Answer To clean your Insignia™ 250 Sq. Ft. Portable Air Conditioner, start by unplugging the unit to ensure safety. Wipe the exterior with a soft, damp cloth, avoiding the use of harsh cleaners. Every two weeks, remove the air filter—usually located at the back—wash it with warm, soapy water, rinse it thoroughly, and let it dry completely before reinstalling. To drain the water, turn off and unplug the unit. Carefully move the air conditioner to a location where it can safely drain. Remove the bottom drain plug and allow the water to flow out. If you don’t have access to a floor drain, use a shallow dish or a baking tray with raised edges to catch the water. Once the water has drained completely, reinstall the bottom drain plug securely to prevent leaks. If you prefer not to drain the unit manually, you can attach a drain hose to the outlet and direct it to a floor drain or container for continuous drainage. If you have any questions or need further assistance, please don't hesitate to reach out. Ivy | Insignia Support