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I ran into same problem and almost returned it. You need to turn off both the Comfort and Continues options. To turn those options off, press on their respective buttons. When they are off the green light should be off for these options. One those options are off and the humidifier is running then press on the up and down buttons to adjust the desired humidity levels. Hope that helps.
Sorry, there was a problem. Please try again later.In the comfort mode, the humidity level is set automatically, you can't change it. Press the comfort mode button to deactivate it, then set humidity level by yourself.
Sorry, there was a problem. Please try again later.You should just be able to use the arrows to get it to the set point you want and it will keep dehumidifying until it gets to that point. Make sure you don't have comfort or continuous on, I believe that trumps the set point you chose.
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