Father’s DaySuper tech for super dadsShop Gift Ideas

Skip to content
Main Content

Questions & Answers

  • Front. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • The image features a laundry room with two white washing machines and a dryer. The washing machines are placed next to each other, and the dryer is situated nearby. There is also a basket of laundry in the room, containing various items such as towels and clothes. The laundry room is well-organized, with the machines and dryer neatly arranged, making it an efficient space for doing laundry.
  • Digital display, 12 wash cycles, 5 soil level options, 5 temperature settings, Child door lock, Normal Quick Wash, INSIGNIA ECO Autosensing Power Start, Pure DI Active Wear, Whites, Heavy Duty Tub Clean, Drain & Spin Progress, Soak Wash, BASE Spin Colors, Bulky, Delicates, Hand Wash, Rinse & Spin Done.
  • The text on the image is grouped and corrected as follows: "Includes everything you need to connect a washer to hot and cold water supply. Meets APMO and NSF water quality requirements. Fits most brands of laundry machines. Incluye todo lo necesario para conectar una lavadora para oohng de aaa Calerte 7 Tra Cumple con los requerimientos de la NSF Y APMO calolad del apa S adapta 4 l mayoria de anas smart CHOICE 6' Stainless Steel Fill Hose 2 Pack Manguera de llenado de acero inoxidable para las Lavadoras de 6' en paquete de dos. Items needed for install: Stainless steel washing machine fill hose. Accessory sold separately."
  • Alt View 11. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • Alt View 2. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • Angle. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • Left. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • Alt View 12. Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White.
  • How to Measure for Your Washer and Dryer video 1 minutes 46 seconds
  • How to Prep for Washer Delivery and Installation video 1 minutes 37 seconds
  • Insignia - A Best Buy Brand video 0 minutes 22 seconds
  • Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer Features video 1 minutes 37 seconds
  • Insignia - 4.1 Cu. Ft. High Efficiency Top Load Washer Features video 1 minutes 31 seconds

Insignia™ - 4.1 Cu. Ft. High Efficiency Top Load Washer - White

Model:
NS-TWM41WH8A
SKU:
5963916
Your price for this item is $549.99
Page Showing 81-100 of 590 questions
Ask a Question

  • QuestionI just purchased this washer after many reccomendations, and reading reviews. Can anyone tell me where the water inlets are? Up top or down low? My current Kenmore has them up high. Thanks

    Asked by Jimflht.

    • Answer Top east access

      Answered by Arbonal

  • QuestionCan you use powder laundry detergent in this washer? Also, I use epsom salt as a fabric softener with my current, old school washer. Would I still be able to use it for this washer? Thanks!

    Asked by Marilyn.

    • Answer The factory recommendation is to use an HE Detergent. I do not use powder however I think it would be okay because it has the standard (old school) agitator. I also think that using a small amount of Espom will be okay. It’s updated but still a typical 80’s washer. I love it by the way!

      Answered by Alice

  • QuestionWhat happens to lint and stuff that gets washed out, does it just go out with the water, or is there a filter to be cleaned?? Thanks!

    Asked by Newinsigniaowner.

    • Answer It goes out with the water, there is no filter that I know of.

      Answered by Danny

  • QuestionWhy does the washer agitate a few times then add the water?

    Asked by Laurie.

    • Answer It is weighing your load to figure out how much water will be required. This is normal.

      Answered by justttmmmmmmeeee

  • QuestionIs the rinse cycle warm or cold? Or can I choose?

    Asked by Chica.

    • Answer The rinse water temperature is cold.

      Answered by CommunityAnswer

  • QuestionDrain pump model number

    Asked by Rick.

    Answer This Question

  • QuestionScrew are coming out in the tub where do you think it's coming from

    Asked by Tone27610.

    Answer This Question

  • QuestionCan this washing machine be plugged into a regular socket the one you use around the house?

    Asked by Crystal.

    • Answer Hi Bre! Yes, the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer can be plugged into a regular household socket. It typically requires a standard 120V outlet and works on a 15–20 amp circuit, which is common in most homes. — Shiela | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionMy washer won't drain, keeps giving a error message.

    Asked by Eb.

    • Answer It's certainly frustrating when your washer won't drain and is displaying an error message. This usually indicates a problem with the draining system. Here are a few basic troubleshooting steps you can try: First, check the drain hose at the back of the washer. Ensure it isn't kinked, twisted, or clogged. Straighten out any bends and make sure the end of the hose is not submerged in standing water in a drainpipe, as this can cause siphoning issues. Next, inspect the drainpipe or laundry sink where the hose empties. Make sure there isn't a blockage in the pipe itself. If you can safely do so, check for any visible obstructions. After performing these steps, try running a drain and spin cycle to see if the issue is resolved. If the washer still won't drain and the error message persists, it indicates a more complex problem that may require professional attention. Please contact our Insignia customer support team (877-467-4289) for further assistance. They can provide more specific troubleshooting based on the error code you are seeing or help schedule a service appointment. - Mae | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionOur machine is brand new. When we run a load, we are noticing that there is not enough water per load. Everything is not being submerged. I watch it and it doesn't agitate enough to get the stuff that's out of water, under water. What is wrong????

    Asked by Tia.

    • Answer Thank you for your inquiry! Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer might be experiencing issues with water level and agitation. To troubleshoot, first check the water level settings to ensure they are appropriate for the load size. Overloading the washer can prevent proper agitation and water distribution, so try running a smaller load to see if the issue persists. Using the soak option, if available, can help ensure clothes are fully submerged before the wash cycle begins. Additionally, inspect for any blockages in the water inlet or filters that might be restricting water flow. Sometimes, resetting the washer by turning it off, unplugging it for a few minutes, and then restarting can resolve minor issues. If these steps don't resolve the problem, consulting the user manual or contacting Insignia customer support for further assistance might be necessary. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhy does is make loud banging noise when water is shut off during cycle?I hired a plumber and he said it is the washer, the noise is so loud I can't do laundry at night because the neighbors complain about it. Tried to contact best buy and got no help.

    Asked by ThabyE.

    • Answer Hi Thaby, thank you for reaching out. Please call us at 1-877-466-4289 so that we can further assist you with troubleshooting. - Carl | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs this dryer electric and what type of cord does it come with?

    Asked by Anonymous.

    • Answer Thank you for your inquiry! The Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is part of a package that includes a 6.7 Cu. Ft. Electric Dryer. The dryer typically comes with a standard 3-prong cord. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionI push start … It starts to work and then. … blue light up E5 blinking & washing machine stops Any ideas why & what can I do to get it going

    Asked by Anonymous.

    • Answer Thank you for your inquiry! It sounds like your Insignia washer is displaying an E5 error, which often indicates an issue with the impact switch or leveling. A common cause is that the washer is not level. Try this simple troubleshooting: first, ensure your washer is slid fully into its position. Then, open the lid and pour water into the tub up to the leveling circle. If the water touches the circle evenly all around, your washer is level. If not, carefully tilt the washer and adjust the leveling feet on the bottom front until the water level is even. Be sure not to extend the feet too much, as this can cause vibrations. If, after leveling, the E5 error persists, it's best to contact Insignia support for further assistance. They can help diagnose the problem and provide more specific solutions or arrange for repairs. - Mae | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionWhy does the agitator start before water is dispensed into the basket? It gets lopsided before it even starts.

    Asked by Navymom1994.

    • Answer Hi Navymom1994, thank you for reaching out about your Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. I'm sorry to hear that you're experiencing issues with the agitator starting before water is dispensed. This behavior can sometimes occur due to the washer's programming, which might initiate the agitator to help distribute the laundry evenly before the water fills the basket. However, if the agitator is causing the load to become lopsided, it could indicate an issue with the washer's balance or load sensing mechanism. Here are a few troubleshooting steps you can try: 1. Check the Load Distribution: Ensure that the laundry is evenly distributed around the agitator. Overloading or unevenly distributing clothes can cause imbalance issues. 2. Adjust the Washer Feet: Make sure the washer is level. Use a spirit level to check and adjust the feet of the washer if necessary. An unlevel washer can cause imbalance during the wash cycle. 3. Run a Test Cycle: Try running a test cycle with a smaller load to see if the issue persists. This can help determine if the problem is related to the load size or distribution. 4. Inspect the Agitator: Check the agitator for any visible damage or obstructions that might be affecting its movement. If these steps do not resolve the issue, it might be a good idea to contact our Insignia customer support for further assistance. Emman | Insignia Products

      Answered by InsigniaCustomerSupport

  • QuestionHow do I add the open box item to my cart?

    Asked by Isis.

    • Answer N/a

      Answered by PattyD

  • QuestionDo you take old appliances?

    Asked by Anonymous.

    • Answer Thank you for your inquiry! Yes, Best Buy offers a haul-away service for old appliances. When you purchase a new major appliance, such as the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer, you can add the haul-away service for an additional fee. This service includes the removal and recycling of your old appliance. To arrange this, you can either select the haul-away option during your online purchase or request it at the store where you bought the new washer. Make sure to disconnect your old appliance and remove all personal belongings before the haul-away team arrive. Keith | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionDo you guys offer removal of old units or unit?

    Asked by Trav.

    • Answer They removed my old appliances and took them with them. It was super convenient and easy.

      Answered by user322491

  • QuestionIs this device compatible with a standard washer/dryer hookup?

    Asked by Netcat.

    • Answer Thank you for your inquiry! Yes, the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is compatible with standard washer hookups. It requires standard water supply connections and a typical 120-volt electrical outlet, which are common in most laundry setups.

      Answered by InsigniaCustomerSupport

  • Questioncan i add clothes during a cycle

    Asked by donald.

    • Answer Yes, you can add clothes during a cycle with the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer. Simply press the Pause button to stop the cycle, add your clothes, and then press the Start button to resume the cycle. Patricia | Insignia Support

      Answered by InsigniaCustomerSupport

  • QuestionIs this washer ENERGY STAR CERTIFIED?

    Asked by adelmedi50.

    • Answer Thank you for your inquiry! Yes, the Insignia™ 4.1 Cu. Ft. High Efficiency Top Load Washer is ENERGY STAR certified. This means it meets the energy efficiency guidelines set by the U.S. Environmental Protection Agency, helping you save on utility bills while reducing your environmental footprint. Keith | Insignia Support https://www.bestbuy.com/site/insignia-4-1-cu-ft-high-efficiency-top-load-washer-white/5963916.p?skuId=5963916

      Answered by InsigniaCustomerSupport

Page 5, Showing 81-100 of 590 questions

Most-viewed items

  • Maytag - 4.5 Cu. Ft. High Efficiency Top Load Washer with Deep Fill - White
    Your price for this item is $599.99
    The comparable value for this item is $719.99
  • Whirlpool - 3.8 Cu. Ft. High Efficiency Top Load Washer with 2 in 1 Removable Agitator - White
    Your price for this item is $579.99
    The comparable value for this item is $749.99
  • Samsung - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Vibration Reduction Technology+ - White
    Your price for this item is $599.99
    The comparable value for this item is $769.99
  • LG - 4.1 Cu. Ft. High-Efficiency Top Load Washer with TurboDrum Technology - White
    Your price for this item is $549.99
    The comparable value for this item is $899.99
  • GE - 4.5 Cu. Ft. High-Efficiency Top Load Washer with Deep Fill and Cold Plus - White with Matte Black
    Your price for this item is $579.99
    The comparable value for this item is $769.99