Questions & Answers

Q: QuestionWould it work for a original ps4?

Asked 6 years ago by LeoDominguez.

• A:Answer Yes but you have to be mindful that it covers the disc port when plugged into a normal ps4 so you have to remove to change disc.

  Answered 6 years ago by NickdoubleUVerified Purchase

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Q: QuestionDoes this allow an External HD to be used thru it?

Asked 7 years ago by HDD.

• A:Answer No you can not use this on the PS4 slim it will tell you Cannot use the external storage device. Connect it directly to the PS4. (CE-41899-1) Is exactly what it says as I just copied it from my screen. I have a headset that requires 1 port and the other I have to swap it between the storage and the charger - I have a scuf so it doesn't sit in the cradle of the other charger due to the back paddles. So when I saw this product I instantly bought it and now that I know it doesn't work sorta ticked that it is advertised as working for the PS4 Pro and PS4 Slim.

  Answered 7 years ago by MindSpazms

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Q: QuestionMy ps4 s HDMI port needs to be replaced could we somehow use this to get the ps4 picture on our screen

Asked 6 years ago by Stylist4life.

• A:Answer Yes

  Answered 4 years ago by Fred

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Q: QuestionIs it gonna work as a keyboard/mouse converter?

Asked 5 years ago by HKBB.

• A:Answer This is an answer to the other "answer" that asked if it's USB 3.0. Recapped from my review of this product, This is a very deceiving product as only 1 port is USB 3.0, others are just 2.1 at best and using shared power. The port on the right is a pass-thru port directly from the PS4's USB port, so it should be USB 3.0. It has full power from PS4, so should not have problem for any USB device. The 3 ports on the left share the same removable connector behind (so to fit Slim or Pro). The connector has only 5 pins, so it cannot be USB 3.0. Which means they might only get 100ma per port. So for keyboard and mouse, they should work, but for other device that require more power, those might need to be external powered.

  Answered 5 years ago by Mcdull

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Q: QuestionWill this work with a External SSD Hard Drive

Asked 5 years ago by JN.

• A:Answer No. Do research on this device and on google I’m positive you can find one with that capability, you’ll just waste your money bud.

  Answered 5 years ago by Nate

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Q: QuestionWill this work with my ps4 slim?

Asked 5 years ago by Tony.

• A:Answer Yes, it can work with a PS4 Slim.

  Answered 5 years ago by CommunityAnswer

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Q: QuestionCan I use this for a keyboard and mouse to play games on my ps4

Asked 4 years ago by Jalicia.

• A:Answer Yes, this hub should work for a keyboard and mouse.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: Question2 questions. 1. Is there delay with mouse and keyboard when using this? 2. How would I setup the mouse and keyboard for a game such as stardew valley?

Asked 5 years ago by TheRustyWaffle.

• A:Answer Just the mouse. Would not recommend the keyboard.

  Answered 4 years ago by Opal10

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Q: QuestionWhich, if any, external HD does this work on? I have a slim PS4 with an external 8TB HD.

Asked 5 years ago by 8TB.

• A:Answer Hi. This USB Hub does not work with external Hard Drives. Cesar G. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionHi i have a question about the ps4 pro USB port are these 2.0 USB port or 3.0 ports

Asked 7 years ago by Lani.

• A:Answer These are high speed 3.0.

  Answered 7 years ago by joshwaymorVerified Purchase

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Q: QuestionHow much would it cost to get my hdmi fixed on PS4

Asked 3 years ago by Mike.

Q: Questionif one of my usb ports on my ps4 slim doesnt work will all 4 ports on the hub still work?

Asked 3 years ago by cavazos74.

Q: Question3 questions.. 1. Will this work on a normal ps4? I dont have a slim or pro. 2. Will i be able to charge other PS accessories w/ this? 3. Will this work with the usb cable that is needed to use the PSVR to be connected to the system and the little box?

Asked 4 years ago by Audascape.

• A:Answer Yes to all those questions. currently I have the Destiny edition PS4 which is the original, and It’s hooked up with my PSVR and this multi-port USB has helped out a lot. On the back of the device itself, one of the USB’s that plugs into the PS4 port is adjustable. Place that in the right section to match your PS4’s USB layout, and you should be good to go.

  Answered 4 years ago by HendrixVerified Purchase

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Q: QuestionHow does this plug into the slim? The USBs are to close together to plug into a slim. If look at your pic you can see how close they are together. And if you look at a real ps4 slim the ports are much further apart. So how does this work for a ps4 slim?

Asked 4 years ago by Dofree.

• A:Answer Here is the link for the Quick Setup Guide: https://files.bbystatic.com/8iv3j2Knr6MsCrhJK8s91g%3D%3D/22083b40-79f2-4e82-b8d6-492afc921aac.pdf

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill the USB hub work using a racing wheel and VR headset?

Asked 4 years ago by Anonymous.

• A:Answer I apologize with my first answer. You need to check the USB compatibility on all the items and make sure they match the USB output on the Hub. I purchased a USB 3.0 gamedrive and it did not work through the hubs USB ports.

  Answered 4 years ago by BvocolosVerified Purchase

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Q: QuestionCould I use this with my PC if the USB ports align?

Asked 4 years ago by Cody.

• A:Answer It should but only if they align properly.

  Answered 4 years ago by BvocolosVerified Purchase

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Q: QuestionWould this work to connect an Xbox controller to my ps4?

Asked 4 years ago by Joe.

• A:Answer This USB hub works for PS4 Pro and PS4 slim.

  Answered 4 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this USB hub work with Seagate external hard drives? I heard there was a list, but I don't know where to find it.

Asked 4 years ago by Anonymous.

• A:Answer No, your external hard drive has to be directly plugged into console :(

  Answered 4 years ago by Meggooo

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Q: QuestionDoes the USB add-on get in the way of the vertical stand?

Asked 4 years ago by 8bit.

• A:Answer YES, the hub will not work with a vertical stand.

  Answered 4 years ago by BvocolosVerified Purchase

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Q: QuestionCan I use this with an xbox 360?

Asked 4 years ago by Ihavenosoul.

• A:Answer No

  Answered 4 years ago by Hypekingcow

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