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Hi ElkonFontasby! Thank you for raising this concern about your Insignia™ - 43" Class F30 Series LED 4K UHD Smart Fire TV. If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds. Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital. I hope this helps. Have a nice day! - James | insignia Support | https://www.bestbuy.com/site/insignia-43-class-f30-series-led-4k-uhd-smart-fire-tv/6448758.p?skuId=6448758
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