Questions & Answers

Q: QuestionQ1 I have this tv in my room and I have a Fire TV stick for my Living room set. I have a couple questions. I was trying to connect my Alexa and when it connects the sound on the TV shuts off. I am sure a setting is the issue, any thoughts?

Asked 5 years ago by Kenny.

• A:Answer To link your Alexa enabled device (Echo) to the Fire TV Edition television use the Alexa app. If you are using the smartphone app, go Home > Menu > Settings > Video and TV > Fire TV and follow the on-screen instructions. For more information about the Alexa commands please visit: https://www.amazon.com/gp/help/customer/display.html?nodeId=202174250 If you connect an Audio Device to the Fire TV Edition television the TV speakers will automatically turn off. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionIs there a code I can program my uverse remote to control the TV with?

Asked 5 years ago by Ken.

• A:Answer Use the included Voice Remote to control your Fire TV Edition television. Try to use the Power On feature. Go Home > Settings > Display & Sounds > Power On and select Last Input. Download the Amazon Fire TV app on your smartphone to control your TV. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionI lost my original remote control and I have purchased a new one how do I program it

Asked 5 years ago by Scott.

• A:Answer Hi, If the new remote is compatible with the TV. Turn ON the TV, grab your remote, point it to the TV, then press and hold the HOME button for a minute. After this, your TV remote should work properly. Adolfo M. - Insignia Support https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionThe sound is pretty low for a noisy house. What soundbar or system is comparable for sound i only have the tv no other equipment

Asked 5 years ago by Sounds123.

• A:Answer Any soundbar with a sub would be a nice upgrade. The TV has a headphone out jack so a nice set of computer speakers would work too.

  Answered 5 years ago by RightBehindYou

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionCan I program the tv to just use my DirectV remote?

Asked 5 years ago by JR6868.

• A:Answer As long as your Direct TV remote can be programmed, you can use it with this smart TV.

  Answered 5 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: Questioni have a particular stand to use for the tv to rest upon - what is the width of the stand that holds the tv upright?

Asked 5 years ago by ginz.

• A:Answer The stand width from left to right at the widest part 32.75 in (83.2 cm). David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionCan I use this with Apple TV?

Asked 5 years ago by Fahcha.

• A:Answer Yes, connect your Apple TV to the Fire TV Edition television using HDMI. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionMultiple users have specified they were able to mirror and add bluetooth devices. I don't see any mirroring option in settings. Can someone tell me exactly where is the mirroring option, I would like to cast from my windows 10 laptop

Asked 5 years ago by HelloWorld.

• A:Answer The Fire TV Edition television features built-in Bluetooth. The Fire TV Edition television does not feature Screen Mirroring. Connect your multimedia devices to the Fire TV Edition television using HDMI. Try to use a Microsoft Wireless Display Adapter David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHow do you adjust the ratio thingy for the picture to fit the screen properly? I made the picture fit the screen but the cbs icon on the bottom righy of the screen is half cut off.

Asked 6 years ago by Anonymous.

• A:Answer Hold down the Home Button and then select Display. Turn Auto Aspect Off and then change the Picture Size until it looks correct.

  Answered 6 years ago by Tyler

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWhat is the width between the TV support legs?

Asked 6 years ago by Anonymous.

• A:Answer 32 inches between outer leg sides. 29 inches between inner leg sides. the TV itself is 38 and 1/4 inches wide.

  Answered 6 years ago by Tyler

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionWill the dish anywhere app work on this tv?

Asked 6 years ago by dano.

• A:Answer Yes, dish anywhere app will work on this tv.

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionI DO NOT LIKE THE REMOTE BECAUSE IT HAS NO CHANNEL, LAST CHANNEL or DISPLAY/INFO BUTTON ON IT, SO CAN I GET A UNIVERSAL REMOTE OF SOME SORT? THANK YOU CHRIS

Asked 6 years ago by CALLMECHRIS71.

• A:Answer Talk to that baby, it does what you say and so much faster than shuffling around. Just tell it what channel you want. easy peasy.

  Answered 6 years ago by HappyoldmanVerified Purchase

  Helpful (2)Unhelpful (1)ReportAnswer this question

Q: QuestionAre the HDMI inputs HDMI 2.0?

Asked 6 years ago by Steve.

• A:Answer Yes, the HDMI ports are 2.0

  Answered 6 years ago by CommunityAnswer

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionHello: Is there any way to add to the 5 Gigabyte memory built in to the television. I don't see an SD interface.

Asked 6 years ago by rmf5.

• A:Answer Yes add USB drive dont forget to find it under settings'apps manage apps then click on it and format it

  Answered 6 years ago by Anonymous

  Helpful (1)Unhelpful (0)ReportAnswer this question

Q: QuestionDoes this Tv have Bluetooth

Asked 6 years ago by Anonymous.

• A:Answer Yes, the Fire TV Edition television has built-in Bluetooth. David M. - Insignia Support

  Answered 5 years ago by InsigniaCustomerSupport

  
  Helpful (2)Unhelpful (0)ReportAnswer this questionShow more answers (1)

Q: QuestionWhat is the width of the stands??

Asked 6 years ago by Dee.

• A:Answer I answered your question with measurements for the wrong tv. The correct measurements are 33 across inches and 9 inches front to back.

  Answered 6 years ago by AnonymousVerified Purchase

  Helpful (3)Unhelpful (0)ReportAnswer this questionShow more answers (2)

Q: QuestionWhy does the screen go black?

Asked 1 month ago by Miguel.

Q: QuestionI sent a request for where to plug it power code. Never mind I found it. Thank you

Asked 9 months ago by Lucy76.

Q: QuestionI have a power cord but can’t find where to plug it in on the back. Model # NS 43DF710NA4844.

Asked 9 months ago by Lucy.

Q: Questionhow do I record a program

Asked 11 months ago by Anonymous.