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I purchased an open box item that arrived with a cracked screen Best buy would not return it because I did not have an accidental protection plan. You're welcome to have the remote to TV is useless for the cracked screen
Sorry, there was a problem. Please try again later.Have you checked with Best Buy Customer Service Dept?
Sorry, there was a problem. Please try again later.Hi there, We would love to check this situation further with you! Please feel free to contact us at 877-467-4289 to get assistance with replacement remote. Rudson S.| Insignia Support. https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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