“What do i do when my freezer is scratch and dent when I opened the box”
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Call the store they may offer you a discount if it’s just cosmetic. Or do a return exchange.
Sorry, there was a problem. Please try again later.We got a 7cu" upright insignia 5 days ago. It was picked up a few days ago. When we removed the freezer from the box, there was damge to the upper right corner and the hinge of the door as well as the lower left corner. The damage makes to door hard to open.
Sorry, there was a problem. Please try again later.We want you to be satisfied with your purchase from us. Before you accept delivery of your major appliance, please inspect it. If any issue exists, you may refuse delivery. Once you have accepted delivery (or if you brought the major appliance home yourself), you have 15 days to contact Best Buy regarding defects, damage or other issues. Please do not contact the store. Please call 1-800-304-1259 between 8 a.m. and 9 p.m. CT, 7 days a week. https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
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