Questions & Answers

Q: QuestionCan my chromecast be used on this tv?

Asked 2 years ago by Gill.

Q: QuestionWhy does the picture on my F30 look better than my F50

Asked 2 years ago by MickF.

Q: QuestionCan the "Smart" features/apps be turned off, so these options do not appear when the TV is turned on?

Asked 2 years ago by robbang.

Q: QuestionCan this TV be hang on outdoor patio?

Asked 2 years ago by DJRW.

• A:Answer I would say no. It is made for inside use. I would think you not expose it to the outdoors.

  Answered 2 years ago by AutotechVerified Purchase

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Q: QuestionAsked over a month ago.come on customer support. Need to know if i can listen via headphones while everyone else in the room is listening via the speakers.I’m hard of hearing. They are not.

Asked 2 years ago by Dumbfortryingagain.

Q: QuestionIs this HDMI-CEC compatible?

Asked 2 years ago by Jay.

• A:Answer Yes

  Answered 2 years ago by RayeVerified Purchase

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Q: QuestionDoes this tv show glare?

Asked 2 years ago by Anonymous.

• A:Answer Ours does if sun is shining in the room. We closed the blinds. I think that relates to this tv only

  Answered 2 years ago by AutotechVerified Purchase

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Q: Questioncan this TV be mounted? which mount should i buy?

Asked 2 years ago by HalleeCroce.

• A:Answer Yes. Any mount 50" or above should accommodate the tv.

  Answered 2 years ago by NellieNelleVerified Purchase

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Q: QuestionCan we timeshift with this TV, either with or without an external drive?

Asked 2 years ago by TCS.

Q: QuestionWhat is the length of the TV legs?

Asked 2 years ago by Marie.

• A:Answer Hi Marie, The stand footprint is 32.75 inches wide by 8.9 inches deep. Renee, Insignia Support

  Answered 2 years ago by InsigniaCustomerSupport

  
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Q: QuestionMy TVs audio keeps going out it’ll stay on for anywhere from a couple seconds to a couple minutes. I’ve tried factory resetting, soft resetting, turning off and on, made sure there’s nothing connected to it VIA wire or Bluetooth. Nothing is working.

Asked 2 years ago by BriannaB.

• A:Answer Send back immediately

  Answered 2 years ago by MarisaVerified Purchase

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Q: QuestionCan you make this tv “not smart” somehow, I.e. by removing the fire stick? I am interested in a 50” dumb tv to use with Roku

Asked 2 years ago by Chani.

• A:Answer I have Roku Ultra hooked up via an HDMI port, you can switch between FireTV and ROKU via the input selections. Works great.

  Answered 2 years ago by BillyX2018Verified Purchase

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Q: QuestionIs this tv wireless? If so how does it charge? With no power cord.

Asked 2 years ago by Coco.

• A:Answer The tv is not wireless. Cord is included w/ the television.

  Answered 2 years ago by NellieNelleVerified Purchase

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Q: QuestionCan a cable box work on this tv

Asked 2 years ago by JAWS.

• A:Answer Yes, it can.

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionIs there a Zoom app for this TV?

Asked 2 years ago by David.

• A:Answer Nope!

  Answered 2 years ago by AnonymousVerified Purchase

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Q: QuestionI purchased this TV less than 3 months ago and the bottom third of the screen is showing just pixels this past weekend (See attached images). I unplugged for 60 seconds with no change. The picture is the same on menu and apps. Any recourse?

Asked 2 years ago by Jerry.

• A:Answer Well it has a one year warranty. I would think it should be covered.

  Answered 2 years ago by CodemaxVerified Purchase

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Q: QuestionHi there, how far back does the Insignia sit on the stand? I know the stand is about 10 inches (in depth) but it doesn't look like the TV sits in the center of the stand, or about 5 inches back. It looks more like 6 inches. Please let me know. Thank you!

Asked 2 years ago by Sarah.

• A:Answer We set ours to the back of the stand, which is also about 10 inches wide,centered on the stand.

  Answered 2 years ago by ThomasW

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Q: QuestionDoes this TV have voice assist?

Asked 2 years ago by vivster.

• A:Answer Yes

  Answered 2 years ago by AnonymousVerified Purchase

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Q: Questionwill this tv pair with an echo 4th gen for use as a speaker or soundbar?

Asked 2 years ago by Anonymous.

• A:Answer Yes

  Answered 2 years ago by ClintLVerified Purchase

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Q: QuestionCan I hook up an outdoor antenna to it?

Asked 2 years ago by Anonymous.

• A:Answer Hi there, Yes you can connect an outdoor antenna to this TV and you may need an antenna amplifier as well. For more questions and product support you may contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT. Chelsea Insignia Support http://www.insigniaproducts.com/

  Answered 2 years ago by InsigniaCustomerSupport

  
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