A:Answer Thank you for your inquiry! If your Insignia™ 50-Pint Dehumidifier continues to fill the bucket and shuts off despite having the continuous flow light on, there are several things you should check. First, ensure the garden hose is securely connected and free from leaks. The hose should be properly positioned to allow gravity drainage, with a downward slope. Check the hose for any kinks or blockages that might obstruct water flow. Additionally, confirm that the drainage area is clear and can handle continuous water flow. Make sure the dehumidifier’s bucket is properly in place and that the float switch, which detects when the bucket is full, is functioning correctly and not obstructed. For specific troubleshooting tips, refer to the user manual. If these steps don’t resolve the issue, consider contacting Insignia’s customer support for further assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836