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Questions & Answers

Page Showing 61-80 of 180 questions
  • QuestionWhat is the operating temperature range?

    Asked by Inquisitive.

    • Answer The Insignia™ 50-Pint Dehumidifier operates within a temperature range of 41°F to 89°F (5°C to 32°C). This unit also features an auto defrost function to ensure efficient operation in cooler conditions. If you have any further questions or need additional assistance, please don't hesitate to reach out.

      Answered by InsigniaCustomerSupport

  • Questioncan you remove wheels

    Asked by raditz.

    • Answer The Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification does not come with wheels, so there's no need to worry about removing them. This model is designed to be portable and easy to move around without the need for wheels. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionIs it portable, wheels?

    Asked by vonn.

    • Answer Hi Vonn! Yes, the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification does have wheels, making it portable. For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionIs this compatible with AFCI breakers or might it cause the breaker to nuisance trip?

    Asked by Moto.

    • Answer The Insignia™ - 50-Pint Dehumidifier with ENERGY STAR Certification is generally compatible with AFCI (Arc Fault Circuit Interrupter) breakers. However, some users have reported that certain appliances, including dehumidifiers, can occasionally cause nuisance tripping with AFCI breakers. This can depend on various factors such as the specific breaker model and the electrical setup in your home. If you experience nuisance tripping, it might be helpful to consult with an electrician to ensure your setup is optimal and to check if the breaker is functioning correctly.

      Answered by InsigniaCustomerSupport

  • QuestionWill the insignia 50 pint dehumidifier still work in a cool basement What is the lowest temperature that it will still work

    Asked by Bill.

    • Answer The Insignia™ 50-Pint Dehumidifier is designed to operate effectively in temperatures as low as 41°F (5°C). However, its efficiency may decrease as the temperature drops, and it will need to work harder to remove moisture from the air. Using it in a cool basement should be fine as long as the temperature doesn't fall below this threshold. If your basement tends to get colder, you might want to consider additional heating to maintain optimal performance. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionHi, what refrigerant is used in this dehumidifier? For example, R-32 or R-410A? Or something different?

    Asked by ehart.

    • Answer The Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification uses R-410A refrigerant. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionHow long is the power cord? There's a range of answers, including two different answers from Insignia (one says 5', another says 6').

    Asked by Knin.

    • Answer The power cord length for the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification is 6 feet. This should give you ample length to position the dehumidifier where you need it. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionWhy is my brand new humidifier not collecting any water after 48hours.

    Asked by missdurtyjeeper.

    • Answer I’m sorry to hear that your dehumidifier isn’t collecting water. Ensure the humidity level is set correctly, and the air filter is clean. Also, check if the water tank is full, as this can cause the unit to stop collecting water. If these steps don’t help, I highly suggest contacting our customer service team at this phone number 1-877-467-4289 for further assistance. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionAfter 3 yrs, Insignia NS-DH20WH1-C stopped collecting water to the tank even tho it runs. Anyone has taken this model apart? Please share how. ALL screws are out but molded housing pieces do not unsnap. Can't troubleshoot if can't take it apart.

    Asked by CYofDULUTH.

    • Answer Please contact Insignia Support. I could be best to have a specialist check on it physically. -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

      Answered by InsigniaCustomerSupport

  • QuestionI have connected a garden hose for continuous use but the unit continues to fill the bucket and shuts off when full. The continuous flow light is on. What am I missing?

    Asked by Anonymous.

    • Answer Thank you for your inquiry! If your Insignia™ 50-Pint Dehumidifier continues to fill the bucket and shuts off despite having the continuous flow light on, there are several things you should check. First, ensure the garden hose is securely connected and free from leaks. The hose should be properly positioned to allow gravity drainage, with a downward slope. Check the hose for any kinks or blockages that might obstruct water flow. Additionally, confirm that the drainage area is clear and can handle continuous water flow. Make sure the dehumidifier’s bucket is properly in place and that the float switch, which detects when the bucket is full, is functioning correctly and not obstructed. For specific troubleshooting tips, refer to the user manual. If these steps don’t resolve the issue, consider contacting Insignia’s customer support for further assistance. Keith | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionDoes this come with a draining hose?

    Asked by Anonymous.

    • Answer Hello, this Insignia™ - 50-Pint Dehumidifier does not come with the draining hose but it has a draining outlet where you can drain the water. Patricia | Insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionI am wondering if this works on 240 Volts, or it only works with 110V???? anyone know the amps also? thanks in advance

    Asked by Anas.

    • Answer Hi Zoro! The Insignia Insignia™ - 50-Pint Dehumidifier with ENERGY STAR Certification is designed to operate on 115V. It is not compatible with 240V power sources I hope it's answered your question. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionWhat square footage can this unit handle?

    Asked by Anonymous.

    • Answer Thank you for your inquiry! The Insignia™ - 50-Pint Dehumidifier is designed to effectively dehumidify areas up to approximately 3,000 square feet. This makes it suitable for use in larger spaces such as basements, large rooms, or apartments where excess humidity needs to be controlled. It's important to note that the effectiveness of the dehumidifier can also depend on factors such as room layout, humidity levels, and insulation. Regular maintenance, such as cleaning the filter and ensuring proper drainage, can help optimize its performance. Keith | insignia Support https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport

  • QuestionWhen on continuous drain mode, will it level out at a certain humidity? Or will humidity levels keep dropping if it’s able to?

    Asked by Curious.

    • Answer Thank you for reaching out to us. We appreciate your interest in our product. When using the continuous drain mode on the Insignia™ 50-Pint Dehumidifier with ENERGY STAR Certification, the humidity levels won’t keep dropping indefinitely. Instead, it will maintain a comfortable moisture level. This dehumidifier allows you to connect a hose for continuous drainage, so it won’t fill up the water tank. It’s designed to reduce moisture in the air, making your living space more comfortable. If you have any other questions, feel free to ask! -https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836Paul | Insignia Support

      Answered by InsigniaCustomerSupport

  • Questiondoes it have wheels for easy moving

    Asked by Anonymous.

    • Answer YES

      Answered by Thunder

  • QuestionWhat is the comfort mode used for? It is not in the manual.

    Asked by HelpNeeded.

    • Answer The Insignia 50-Pint Dehumidifier's comfort mode is designed to keep you comfortable while sleeping or sitting near open windows or doors. This feature adjusts humidity removal to create a balanced indoor environment, ensuring that you stay comfortable without sacrificing energy efficiency. By removing excess moisture from the air, the dehumidifier helps to reduce musty smells and prevents mold growth, creating a healthier and more pleasant living space. Jeth | Insignia™ Support. https://www.bestbuy.com/site/insignia-50-pint-dehumidifier-with-energy-star-certification-white/6385836.p?skuId=6385836

      Answered by InsigniaCustomerSupport