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I'm sorry to hear you're still having trouble with your Insignia TV. Here are a few additional steps you can try: 1. Power Cycle: Unplug the TV from the power outlet, wait for about 60 seconds, and then plug it back in. This can sometimes clear minor glitches. 2. Factory Reset: - Without Remote: Unplug the TV, press and hold the power button on the TV itself, plug it back in while still holding the power button until the TV turns on and you see the recovery menu. Use the power button to navigate to "Wipe data/factory reset" and confirm. - With Remote: If you have the remote, you can try pressing and holding the "Back" and "Right" buttons on the remote simultaneously for about 10 seconds until the reset screen appears. If you have any questions or need further assistance, please don't hesitate to reach out. Thank you for choosing Insignia! - Emman | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
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