Questions & Answers

Name: Insignia™ - 550 Sq. Ft. Portable Air Conditioner - White/Gray
Brand: Insignia™
SKU: 6145112
Price: 399.99 USD
Rating: 4.2 (221 reviews)

Insignia™ - 550 Sq. Ft. Portable Air Conditioner - White/Gray

Model:: NS-AC12PWH9; |
SKU:: 6145112

User rating, 4.2 out of 5 stars with 221 reviews.

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Questionhad my unit for a couple months and just recently it stopped blowing cold air. even on the coldest setting it seems like its just the fan that is on, any tips on how to fix?
Asked 6 years ago by Jose.
- Answer 1. Try to reset the unit. (Unplug for 1 minute and press and hold power button while it's off) that plug it back in and see if works. 2. If you are a bit handy and can get to compressor to tao it, it may work. 3. If none of the above works, I say don't waste your time and money and just get a new one. By the time you bring it to repair shop and pay for diagnostic just to find out it will cost 2/3 of a new unit to repair.
  Answered 5 years ago by Dmitrymm2
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QuestionCan you set this unit up near an open window, or does it need a sealed suction from a window?
Asked 6 years ago by Rictor.
- Answer Definitely needs to vent to outside, otherwise you're just blowing hot air back into room. Comes with vent and panel for window. Also need to provide drainage for water removed from air. I use bucket and a plastic tube. Water drainage tube is NOT provided but essential. I pour out about gallon water per week
  Answered 6 years ago by sdabjmoore
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QuestionDoes the Unit completely shut off (Fan) when the desired A/C temperature is reached?
Asked 6 years ago by EWJ.
- Answer The AC cuts off when it reaches the desired temperature. However, the fan kicks in and stays on just to circulate the air.
  Answered 6 years ago by TwoChi
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QuestionI see it didn't come with a water drainage tube. Was an add on one easy to purchase and install?
Asked 6 years ago by SoCal.
- Answer I haven’t needed one, unless it’s extremely humid where you live, you are fine.
  Answered 6 years ago by thatoneguymatthew
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QuestionHi I didn't have to drain this unit l.summer but now produces so much water & hardly any from the drain . It's all in the bottom backside IDK what's wrong. The hose vents through an elevated window with no issues b4 Am I missing a drain??PLEASEHELP???
Asked 5 years ago by AJdaBoss11.
- Answer I am having this exact problem as well. You aren't missing anything. This thing is junk.
  Answered 5 years ago by Kreyvin
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QuestionCan you adjust the front vent to blow "up" or are the horizontal vents stationary?
Asked 5 years ago by Jhwalk65.
- Answer There is a swing mode on these units so when in use the vent swings up and down to move the cold air better
  Answered 5 years ago by Lopes012
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QuestionIs there a container inside that you have to empty?
Asked 6 years ago by Pam.
- Answer There is a water container in the unit that is easily emptied with the drain spout on the back of the unit. I only have to empty about a cup of water every couple of days.
  Answered 6 years ago by cwayneb33
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QuestionWhat is the exact exhaust hose diameter of this AC?
Asked 5 years ago by Tin.
- Answer Diameter 5 and one half inches
  Answered 5 years ago by CoolRich
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QuestionIs there a drain hose that can be installed? If so, where can you buy one? Does the unit have a setting for dehumidify only?
Asked 5 years ago by Question.
- Answer I had to buy my stuff at Home Depot (I'm sure you can get these items at Lowes also). You need a hose with a 1/2" INNER diameter. You also need a hose clamp to put over the hose at the drain plug. The hose and clamp maybe cost $5 together. And yes, it does have a dehumidify-only setting.
  Answered 5 years ago by JeffinFL
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QuestionWill this fit a vertical tilt window? My windows push open like a door. Is there still a way to vent the hose properly? (Photo included)
Asked 5 years ago by Chanel.
- Answer No the Vent would not work
  Answered 5 years ago by Joker
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QuestionMy windows open side ways, can I still use the vent hose Vertically. Thanks
Asked 6 years ago by Bman.
- Answer Yes, you can install it either way: vertically or horizontally
  Answered 5 years ago by Marl
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QuestionDoes this actually have a built in heater?
Asked 6 years ago by Anonymous.
- Answer No it does not
  Answered 6 years ago by Mike
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Questionmine was delivered without the "window sealing plate" ... should that be included?
Asked 6 years ago by murph.
- Answer Yes it should be
  Answered 6 years ago by Neener1976
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QuestionIt says this does not come with a venting kit. Does that mean I have to find something to fit my window and cut a hole in it for the hose?
Asked 6 years ago by nikki.
- Answer Mine came with a kit, small but it works
  Answered 6 years ago by Thatoneguy21
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QuestionI have a new insignia portable air conditioner. I have it on cool and medium speed . 70 f It shuts.off and backnon. Why? What is auto and medium.speed do
Asked 10 months ago by Eb.
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QuestionWhat is FL code when it cuts off
Asked 1 year ago by Anonymous.
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QuestionIs my AC suppose to blow more air out through the exhaust outlet (and colder air) than actual AC itself?
Asked 1 year ago by Jen.
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QuestionMy air conditioner works, well it turns on. I can’t get it to blow cold air into my room at all and it’s been on all night.
Asked 1 year ago by Lia.
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QuestionSwing mode stopped working. Is there a quick fix for this.
Asked 1 year ago by Hawk.
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QuestionThe remote control works just fine--as does the actual unit while being controlled by the remote--however, none of the manual buttons on the unit function anymore, except for the ON/OFF button. Is this a setting I don't know about?
Asked 2 years ago by AdamL.
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Showing 1-20 of 40 questions

Questions & Answers

Insignia™ - 550 Sq. Ft. Portable Air Conditioner - White/Gray

Q: Questionhad my unit for a couple months and just recently it stopped blowing cold air. even on the coldest setting it seems like its just the fan that is on, any tips on how to fix?

Q: QuestionCan you set this unit up near an open window, or does it need a sealed suction from a window?

Q: QuestionDoes the Unit completely shut off (Fan) when the desired A/C temperature is reached?

Q: QuestionI see it didn't come with a water drainage tube. Was an add on one easy to purchase and install?

Q: QuestionHi I didn't have to drain this unit l.summer but now produces so much water & hardly any from the drain . It's all in the bottom backside IDK what's wrong. The hose vents through an elevated window with no issues b4 Am I missing a drain??PLEASEHELP???

Q: QuestionCan you adjust the front vent to blow "up" or are the horizontal vents stationary?

Q: QuestionIs there a container inside that you have to empty?

Q: QuestionWhat is the exact exhaust hose diameter of this AC?

Q: QuestionIs there a drain hose that can be installed? If so, where can you buy one? Does the unit have a setting for dehumidify only?

Q: QuestionWill this fit a vertical tilt window? My windows push open like a door. Is there still a way to vent the hose properly? (Photo included)

Q: QuestionMy windows open side ways, can I still use the vent hose Vertically. Thanks

Q: QuestionDoes this actually have a built in heater?

Q: Questionmine was delivered without the "window sealing plate" ... should that be included?

Q: QuestionIt says this does not come with a venting kit. Does that mean I have to find something to fit my window and cut a hole in it for the hose?

Q: QuestionI have a new insignia portable air conditioner. I have it on cool and medium speed . 70 f It shuts.off and backnon. Why? What is auto and medium.speed do

Q: QuestionWhat is FL code when it cuts off

Q: QuestionIs my AC suppose to blow more air out through the exhaust outlet (and colder air) than actual AC itself?

Q: QuestionMy air conditioner works, well it turns on. I can’t get it to blow cold air into my room at all and it’s been on all night.

Q: QuestionSwing mode stopped working. Is there a quick fix for this.

Q: QuestionThe remote control works just fine--as does the actual unit while being controlled by the remote--however, none of the manual buttons on the unit function anymore, except for the ON/OFF button. Is this a setting I don't know about?

Questionhad my unit for a couple months and just recently it stopped blowing cold air. even on the coldest setting it seems like its just the fan that is on, any tips on how to fix?

QuestionCan you set this unit up near an open window, or does it need a sealed suction from a window?

QuestionDoes the Unit completely shut off (Fan) when the desired A/C temperature is reached?

QuestionI see it didn't come with a water drainage tube. Was an add on one easy to purchase and install?

QuestionHi I didn't have to drain this unit l.summer but now produces so much water & hardly any from the drain . It's all in the bottom backside IDK what's wrong. The hose vents through an elevated window with no issues b4 Am I missing a drain??PLEASEHELP???

QuestionCan you adjust the front vent to blow "up" or are the horizontal vents stationary?

QuestionIs there a container inside that you have to empty?

QuestionWhat is the exact exhaust hose diameter of this AC?

QuestionIs there a drain hose that can be installed? If so, where can you buy one? Does the unit have a setting for dehumidify only?

QuestionWill this fit a vertical tilt window? My windows push open like a door. Is there still a way to vent the hose properly? (Photo included)

QuestionMy windows open side ways, can I still use the vent hose Vertically. Thanks

QuestionDoes this actually have a built in heater?

Questionmine was delivered without the "window sealing plate" ... should that be included?

QuestionIt says this does not come with a venting kit. Does that mean I have to find something to fit my window and cut a hole in it for the hose?

QuestionI have a new insignia portable air conditioner. I have it on cool and medium speed . 70 f It shuts.off and backnon. Why? What is auto and medium.speed do

QuestionWhat is FL code when it cuts off

QuestionIs my AC suppose to blow more air out through the exhaust outlet (and colder air) than actual AC itself?

QuestionMy air conditioner works, well it turns on. I can’t get it to blow cold air into my room at all and it’s been on all night.

QuestionSwing mode stopped working. Is there a quick fix for this.

QuestionThe remote control works just fine--as does the actual unit while being controlled by the remote--however, none of the manual buttons on the unit function anymore, except for the ON/OFF button. Is this a setting I don't know about?