Questions & Answers

Q: QuestionIs this cable compatible with USB-C devices?

• A:Answer Yes, it comes with an adapter that allows you to connect to a computer with USB-C.

Q: QuestionHow long is this file transfer cable?

• A:Answer This file transfer cable is 6 feet long.

Q: QuestionDo I need to install any drivers or software to use this cable?

• A:Answer No, this cable has a plug-and-play design, so you won't need any additional software or downloads.

Q: QuestionWhat is the maximum data transfer rate of this cable?

• A:Answer This USB 3.0 cable supports a high-speed data transfer rate of up to 5 Gbps.

Q: QuestionCan I use this cable to transfer files between a Windows computer and a Mac?

• A:Answer Yes, you can transfer files between Windows-to-Windows, Mac-to-Mac, or Windows-to-Mac computers with the auto-launching software.

Q: QuestionDoes this cable work with Windows computers?

• A:Answer Yes, this cable is compatible with Windows 10 or macOS 10.12 or newer systems.

Q: QuestionWill it transfer data from a Windows 10 computer to a Windows 11 one?

Asked 3 years ago by Kaimuki.

• A:Answer You can transfer files between Windows-to-Windows computers.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionDoes this transfer cable come with any required software?

Asked 3 years ago by CodeMann.

• A:Answer The cable contains all the software you need. No CDs, downloads or additional adapters required.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill it work with elgato hd60s?

Asked 3 years ago by RmiGaming.

• A:Answer No. User this cable to transfer files between Windows-to-Windows, Mac-to-Mac or Windows-to-Mac computers.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: Questionwill using the c adaptor transfer the files faster than if I would not use the c adaptor?

Asked 9 months ago by sunshine.

• A:Answer USB-C supports various versions (USB 2.0, USB 3.0, 3.1, 3.2, etc.), each with different maximum speeds. For instance, USB 2.0 has a maximum speed of 480 Mbps, while USB 3.0 can transfer data at up to 5 Gbps, USB 3.1 at up to 10 Gbps, and USB 3.2 even higher. If your adapter and devices support a faster USB version, then using a USB-C adapter for file transfer could indeed speed things up. USB-C adapter can potentially increase transfer speeds, especially if both connected devices support high-speed USB standards. However, the actual transfer speed will depend on the combination of these factors. - Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285

  Answered 8 months ago by InsigniaCustomerSupport

  
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Q: QuestionWill this cable allow me to transfer programs and the related data from one PC to another?

Asked 2 years ago by DesertGuy.

• A:Answer Not programs if they are copy protected.

  Answered 2 years ago by MarkVVerified Purchase

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Q: QuestionWHAT IS THE LENGTH OF THE CABLE ?

Asked 3 years ago by ORPO.

• A:Answer The length of this cable is 6 ft (1.8 m).

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionHello, Can I use this cable to connect a gaming system to my TV for play? Thanks, Sharon

Asked 3 months ago by SharonS.

• A:Answer Hi Sharon, The Insignia™ 6' USB 3.0 File Transfer Cable is designed primarily for transferring files between computers, such as Windows-to-Windows, Mac-to-Mac, or Windows-to-Mac systems. Unfortunately, it is not suitable for connecting a gaming system to your TV for gameplay. Patricia | Insignia Support

  Answered 3 months ago by InsigniaCustomerSupport

  
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Q: QuestionCan I transfer pictures from my smartphone to my computer/laptop with this transfer cable?

Asked 11 months ago by TimothyO.

• A:Answer The Insignia™ 6’ USB 3.0 File Transfer Cable is designed primarily for transferring files between computers, such as Windows-to-Windows, Mac-to-Mac, or Windows-to-Mac systems. It supports high-speed data transfer and includes a USB-C adapter for more connection options. However, it doesn’t specifically mention compatibility with smartphones. For transferring pictures from your smartphone to your computer, you might need a different type of cable, such as a USB-C to USB-A cable (for Android devices) or a Lightning to USB-A cable (for iPhones). For more product information, please check the link below. |Angelica| Insignia Products| https://www.bestbuy.com/site/insignia-6-usb-3-0-file-transfer-cable-black/6419146.p?skuId=6419146

  Answered 11 months ago by InsigniaCustomerSupport

  
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Q: QuestionIs the transfer speed of the adapter the same as the cable?

Asked 1 year ago by Michael.

• A:Answer No

  Answered 1 year ago by OurnewtvVerified Purchase

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Q: QuestionOld desktop has corrupted Windows10 file and cannot repair. Will this cable allow new computer Windiws11 to see/read/navigate files on old computer?

Asked 2 years ago by NormB.

• A:Answer No. This is for computers in working condition (boot up and start Windows). If your computer won’t boot you need Geek Squad help.

  Answered 2 years ago by CustomerVerified Purchase

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Q: QuestionWill this cable work to transfer photos and data files from iMac to a WD My Cloud device?

Asked 3 years ago by ABQGeorge.

• A:Answer This cable works to transfer files between 2 working Windows-to-Windows, Mac-to-Mac or Windows-to-Mac computers.

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWhen transferring data & apps from an old laptop to a new laptop, do the data & app stay on the old laptop, or are they removed completely.?

Asked 3 years ago by Uncledudley.

• A:Answer The data and apps will remain on the old laptop after you transfer them

  Answered 3 years ago by DebiVerified Purchase

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Q: QuestionWill data transfer from a windows 7 system to windows 10?

Asked 3 months ago by Kippy.

• A:Answer yep

  Answered 2 months ago by yuritarditt

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Q: QuestionWill this cable allow me to move photos off an old PC running Windows XP to a new laptop running Windows 10 ?

Asked 10 months ago by Datatransfer1.

• A:Answer The real question here is: Who still uses Windows XP? It is 25 years old now.

  Answered 2 months ago by YuriTarditt

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