Questions & Answers

Q: QuestionWhat kind of devices are compatible with this travel adapter?

• A:Answer This adapter is compatible with most USB-enabled devices, including smartphones, tablets, e-readers, MP3 players, and other electronic devices.

Q: QuestionWhat is the total output power of the USB ports on this adapter?

• A:Answer The two USB ports on this adapter deliver a total output power of 12W.

Q: QuestionHow many USB ports does this adapter have?

• A:Answer This travel adapter has two USB ports.

Q: QuestionIs this Insignia travel adapter convenient for travel to multiple countries?

• A:Answer Yes, the all-in-one plug is designed for sockets in the UK, EU, Australia, China, and North America.

Q: QuestionWill this adaptor work on a Danube river cruise? If I need a converter which one is compatible?

Asked 5 years ago by Traveling.

• A:Answer I just got back from Vienna where I used this adaptor for American two and three pin plugs. It is quite universal and I think it would work for you.

  Answered 5 years ago by SteveWVerified Purchase

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Q: QuestionCan I use this adapter with my dual voltage hair dryer and dual voltage flat iron in Spain?

Asked 3 years ago by Michele.

• A:Answer Hi Michele, Yes, you can use this Insignia™ - All-in-One Travel Adapter - Black to your dual colatge hair dryer and flat iron, According to the user guide, if your device has a dual voltage switch, slide it to the correct voltage. Insignia Products Lisa https://insigniaproducts.com

  Answered 3 years ago by InsigniaCustomerSupport

  
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Q: QuestionWill this work in brazil

Asked 5 months ago by Anonymous.

• A:Answer Hi there. Yes, the Insignia™ All-in-One Travel Adapter with 2 USB Ports should work in Brazil. This adapter is designed to be compatible with outlets in various regions, including Europe, Australia, China, North America, and more. Brazil uses Type N and Type C plugs, and this adapter should cover those types as well. If you have any other questions, feel free to ask. Ivy | Insignia Support

  Answered 5 months ago by InsigniaCustomerSupport

  
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Q: QuestionDoes it work in Hong Kong?

Asked 1 year ago by ldceyy.

• A:Answer Hi Idceyy. Thank you for inquiry! Yes, the Insignia™ All-in-One Travel Adapter with 2 USB Ports should work in Hong Kong. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838

  Answered 1 year ago by InsigniaCustomerSupport

  
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Q: QuestionWill this plug work for Android flip phone and Apple phone

Asked 1 year ago by Kim.

• A:Answer yes

  Answered 1 year ago by BaronVonZipperVerified Purchase

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Q: QuestionI use a CPAP in the United States, I am traveling to Germany and Switzerland next week, is this all I need to plug in to be protected? Or is there any other items needed so I dont fry my CPAP due to voltage or other needs? Thank you, Donko

Asked 2 years ago by Donko.

• A:Answer Yea buddy , this is all that you need. It will work in any country

  Answered 2 years ago by BruceWillisVerified Purchase

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Q: QuestionI heard that Switzerland has a different plug connector than the rest of Europe. Will this adapter work in Switzerland?

Asked 3 years ago by Kevin.

• A:Answer It worked for us when other adapters wouldn’t. The plugs were long enough to compensate for the recessed plug in in Switzerland.

  Answered 3 years ago by NopurchaseVerified Purchase

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Q: QuestionWill this work in greece

Asked 3 years ago by Liz.

• A:Answer yes, it will.

  Answered 3 years ago by AnonymousVerified Purchase

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Q: QuestionHi, does this include a surge protector? Thanks!

Asked 5 years ago by Anonymous.

• A:Answer Hi! This travel adapter does not have a surge protector included, but it does have a built-in thermal fuse that protects your devices from overcurrent. Viridiana E. Insignia Support. https://www.insigniaproducts.com/contact-us

  Answered 5 years ago by InsigniaCustomerSupport

  
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Q: QuestionI tried to plug in my three prong plug into the adapter and it won't go all the way in. Does it have to be completely in the adapter? Any pictures or video you may be able to share is greatly appreciated.

Asked 1 week ago by Lince.

Q: QuestionWill this work in Bulgaria?

Asked 1 week ago by Parrot.

Q: QuestionCan it transfer from Europeans 220v to 120v

Asked 2 weeks ago by Armin.

• A:Answer Hi Armin! The Insignia™ All-in-One Travel Adapter with 2 USB Ports (Model NS-MUTA2U) does not convert voltage. It is a plug adapter only, which means it allows you to physically connect your device to different outlet types used around the world, but it does not step down or convert electrical voltage from 220V to 120V or vice versa. Jeth|Insignia Support.

  Answered 2 weeks ago by InsigniaCustomerSupport

  
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Q: QuestionWill the adapter work in Egypt?

Asked 1 month ago by Joy.

• A:Answer Hi Joy! Yes, the Insignia™ All-in-One Travel Adapter with 2 USB Ports will work in Egypt. It's compatible with Egypt's Type C and F outlets. Important: This adapter does not convert voltage. Egypt uses 220V, so ensure your devices are dual-voltage or use a separate voltage converter for 110V-only electronics. — Shiela | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionWill this adapter work in Tanzania?

Asked 1 month ago by ShirleyD.

• A:Answer Thank you for your inquiry! Yes, the Insignia™ All-in-One Travel Adapter with 2 USB Ports will work in Tanzania, as it supports plug types compatible with the country’s power outlets—primarily Type G (UK-style). This makes it suitable for plugging in your devices while traveling there. However, it's important to note that this adapter only converts the plug shape, not the voltage. Tanzania operates on a 230V, 50Hz electrical system, so you must ensure that any device you plug in is rated for that voltage. Most modern electronics like smartphones, tablets, and laptops are dual-voltage and should work fine, especially when using the USB ports. Always double-check your device’s voltage rating before use to avoid damage. Keith | Insignia Support

  Answered 1 month ago by InsigniaCustomerSupport

  
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Q: QuestionCan you use in Iceland

Asked 2 months ago by Anonymous.

• A:Answer Yes, you can use the Insignia™ All-in-One Travel Adapter with 2 USB Ports in Iceland. It supports European plug types and handles Iceland’s 230V voltage. Patricia | Insignia Support

  Answered 2 months ago by InsigniaCustomerSupport

  
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