A:Answer I'm sorry to hear you're having trouble pairing your Galaxy Buds with the Insignia™ Bluetooth 5.0 USB Adapter. Let's try to troubleshoot this together:
1. Ensure the Adapter is Properly Installed:
- Plug the Bluetooth adapter into a USB port on your computer.
- Windows should automatically download and install the necessary drivers. If not, you may need to manually install them from the Insignia website.
2. Put Your Galaxy Buds in Pairing Mode:
- Place the earbuds in the charging case, close the lid for 5-6 seconds, then open the case. The earbuds should enter pairing mode automatically.
- Alternatively, you can put the earbuds in your ears, tap and hold both touchpads until you hear a sound indicating they are in pairing mode.
3. Pair the Devices:
- Open the Bluetooth settings on your computer.
- Look for your Galaxy Buds in the list of available devices and select them to pair.
4. Check for Interference:
- Ensure there are no other Bluetooth devices nearby that might interfere with the pairing process.
- Try moving closer to the Bluetooth adapter to ensure a strong connection.
If these steps don't resolve the issue, you might want to try pairing the Galaxy Buds with another device to ensure they are working correctly. If they pair successfully with another device, the issue might be with the adapter or your computer's Bluetooth settings.
