A:Answer Thank you for your inquiry! To clean the sticking pause button on your Insignia™ Fire TV Replacement Remote, follow these steps: First, remove the batteries to ensure safety while cleaning. Next, gently blow compressed air around the button to remove any dust or debris that might be causing it to stick. Then, dampen a cotton swab with isopropyl alcohol and carefully clean around the edges of the button, being cautious not to use too much liquid to prevent it from seeping into the remote. Finally, allow the remote to dry completely before reinserting the batteries. These steps should help resolve the sticking issue. If the problem persists, you might consider contacting Insignia customer support for further assistance. If you have any other questions or need further help, feel free to ask! Keith | Insignia Support